Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1, 3 and 5 stars

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Selwyn A.

Published on 25/10/2022 à 13h23

Very good price compared to other suppliers, and delivery was quick and hassle free.

Francisco M.

Published on 21/10/2022 à 13h10

Great service

Dawn R.

Published on 21/10/2022 à 11h14

Good price, goods ordered and arrived before expected. Kept informed at all stages by online tracking

Mark S.

Published on 19/10/2022 à 12h50

Product was sub standard.

Andy F.

Published on 19/10/2022 à 11h12

Great product, solved my sleep apnea problem.

Terence M.

Published on 13/10/2022 à 12h56

Good service

Ian W.

Published on 11/10/2022 à 10h19

Great service

Jill B.

Published on 06/10/2022 à 12h40

Prompt service

Jane R.

Published on 05/10/2022 à 12h30

Not worth the price.. Could have got cheaper if i looked around...

Christina C.

Published on 04/10/2022 à 18h27

Great service, goods arrived well packed and on time. Regular updates on progress of order

Luigi C.

Published on 04/10/2022 à 12h09

It was not clear that the shipping was going to take place from the Uk or from the EU, since the website indicated both as available. Only after paying the order it was clear that shipping took place from the EU by DHL, to the UK delivery address. The cost for just a handful of sleep apnoea air filters was exorbitant. Ordinary post would have been sufficient. Or give a choice . Please be guided.
Thank you. Luigi Cassar Manghi

Nathalie F.

Published on 29/09/2022 à 22h28

No effect on my husband’s snoring

Martyn P.

Published on 29/09/2022 à 13h42

Great products and decent delivery times

David G.

Published on 27/09/2022 à 11h22

Returned a faulty product and the replacement sent also does not work as the supplied instructions say it should.

Peter M.

Published on 26/09/2022 à 16h15

Great service , best MAD ever

Harri L.

Published on 25/09/2022 à 12h01

You use way too big packages compared to the size of the product. In addition, there is too much plastic used in the packaging.

Jennie C.

Published on 23/09/2022 à 19h13

Sadly I only realised that I could not return the product under the 30 day refund guarantee after it had been opened . I was very upset to find that I had trusted £ 169.95 to this and have lost that money. For people like me who have probably spent a small fortune looking for an aid to their snoring problem and are willing to take the risk to try new products it is very upsetting .

Claudio P.

Published on 22/09/2022 à 13h19

It took 4 weeks for me to receive my package

Graham R.

Published on 20/09/2022 à 13h29

Fast delivery

Mark C.

Published on 16/09/2022 à 16h15

Order didn't arrive first time ....had to chase back up and when did arrive had no actual machine in it merely the face mask

Suzanne H.

Published on 14/09/2022 à 15h25

Good product and speedy delivery from germany

Marianne R.

Published on 07/09/2022 à 12h24

Great service

Mark G.

Published on 07/09/2022 à 11h32

Excellent service and product

MARINKO P.

Published on 01/09/2022 à 16h41

Good product and shiping!

alan B.

Published on 01/09/2022 à 08h35

Good communciations

Jonathan C.

Published on 23/08/2022 à 13h14

a good bit cheaper than other options,the mask itself is a game changer for me prob best one so far

Carl K.

Published on 19/08/2022 à 14h50

I still have not received the product ordered over a month ago.

Gary J.

Published on 18/08/2022 à 12h59

Took its own time to arrive but perfect.

Brendan H.

Published on 16/08/2022 à 14h03

Good interaction - they answer the phone!

Cheryl W.

Published on 08/08/2022 à 17h08

I was worried they might not come in time for my holiday but they arrived very quick and I am very pleased with them.

David S.

Published on 08/08/2022 à 13h24

Good service and fast delivery. Still undecided on the effectiveness of the gel.

James T.

Published on 08/08/2022 à 13h13

Great service and fast delivery

Faolain O.

Published on 04/08/2022 à 12h24

Hurts my upper front teeth, makes my mouth salivate too much

Jason H.

Published on 04/08/2022 à 11h04

Best for Mouth Breathing

Gary M.

Published on 02/08/2022 à 18h29

My delivery was really quick and the quality of the product was fantastic. Very pleased with the service.

Andrew J.

Published on 02/08/2022 à 12h43

As your product requires special cleaning medium I think this should be spelt out at time of purchase of snore-guard that regular denture cleaners are unsuitable. This will avoid customers receiving product, reading they need specific cleaning agent and having to order again, with associated wasted postage charges of around £7.50

James K.

Published on 02/08/2022 à 11h09

My order came through very quick and was srill intact when i recieved it

Neil M.

Published on 31/07/2022 à 07h31

Came quickly from Germany to UK. Answered my questions online in English.

Roronoa Z.

Published on 30/07/2022 à 12h09

Very good pricing and products. Goods sent from Germany to UK. No extra costs. Just need to be patient. Arriving in 5 days.

Carle C.

Published on 28/07/2022 à 15h02

You are not a British shipping company