Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1, 3 and 5 stars

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Aleksandrs A.

Published on 19/04/2022 à 08h06

I'm very happy with service and quality!!!😃👍

Samantha R.

Published on 14/04/2022 à 12h04

I still have not received this

victoria R.

Published on 11/04/2022 à 13h44

Good service

Dean T.

Published on 05/04/2022 à 17h41

This item hasn't been delivered as yet. It was sent to my wife's work address but she is home ill with Covid. Parcel Force did send a text but whenever we call they put in a call queuing system for endless minutes until we give up, which I guess is their goal. We apparently need a calling card to arrange re-delivery but Parcel Force did not leave one. They have supposedly taken the item back to their depot which is over 20 miles away, they could easily have left it at our local Post Office, but of course if they did this then they wouldn't be able to charge us £5 for the privilege to request a redelivery, which we are unable to do anyway because we have no card.
Please can you help.......................THIS DELIVERY COMPANY IS APPALLING!!

Wayne G.

Published on 04/04/2022 à 16h15

Fast delivery no issues

Ted G.

Published on 01/04/2022 à 13h03

Good product and good service. Thank you!

james T.

Published on 23/03/2022 à 07h48

After following the slightly confusing instructions regarding moulding the product it seemed to work well. However a few nights in and I seem to have learned to open my mouth wider in my sleep to compensate which is letting air in and the snoring is returning albeit at a lower level. Disappointing there is no money back guarantee.

Vincent G.

Published on 22/03/2022 à 09h38

Very quickly delivered
Thanks

Mark C.

Published on 15/03/2022 à 15h16

Little communication on delivery process. Received notifications about delivery in German only. Video instructions for assembly and use were confusing

Kenneth W.

Published on 15/03/2022 à 13h17

Delivery was quick and fast very prompt very happy with my item and delivery.

Mark

Published on 15/03/2022 à 13h06

Expensive product, but good quality, comfortable and it seems to work

Geri L.

Published on 10/03/2022 à 15h13

Excellent service. Prompt delivery, reasonable pricing. Information and advice leaflets on various topics often included in package, very informative, good attention to detail and customer care. Shows strong drive to maintain customer base. I would highly recommend and wish Somnishop.co.uk continued success.

FRANCIS B.

Published on 09/03/2022 à 19h07

Their website kept emptying the basket at checkout. Then sent the wrong size. Weren't even willing to pay for return postage. So got a refund and shopped elsewhere.

George M.

Published on 03/03/2022 à 14h01

Great product. Fair price, fast delivery

Jon C.

Published on 03/03/2022 à 12h23

Product arrived in the UK quickly, instructions followed and I am now officially a non snoring sleeper. Quality of sleep is so much better I believe I was waking myself up. I chose the Somnipax Guard S ... easy to do, time saving too as I didnt need a visit to the dentist which makes life just easier as we are all busy people.

Here's to many more snore free nights and better sleeping nights!

Love it

Anil C.

Published on 24/02/2022 à 14h50

Very good

Anthony D.

Published on 24/02/2022 à 09h10

I am pleased with the service

DADO K.

Published on 22/02/2022 à 12h05

Fast delivery,great product

Mary S.

Published on 21/02/2022 à 21h50

excellent service

Michele A.

Published on 17/02/2022 à 14h07

Speedy delivery, great service and value, highky recommend

sam S.

Published on 17/02/2022 à 13h07

Website was appalling, lots of errors, had to phone in the end. Product is hugely overpriced for what it is, but as the only supplier I could find I had no choice.

Peter D.

Published on 16/02/2022 à 14h22

good service, prompt delivery

Published on 15/02/2022 à 16h39

Great price and quick delivery

Keith P.

Published on 01/02/2022 à 20h48

Easy website & Fast delivery 🚚

Ruth B.

Published on 01/02/2022 à 17h00

Great service

Published on 01/02/2022 à 14h51

I was a little in disbelief that it would work as I have severe apnea, but the difference in SnoreLab monitoring is huge! The average score was over 40 and now it's around 10. I'm still experimenting and adapting with the adjustment.

I chose Somnipax Guard S. Modelling is easy, the first days are more uncomfortable but then you get used to it. The jaw is sore for the first minutes, but after that it returns to normal. I also had neck pain at first but this was solved by using a lower pillow. I also was afraid it wouldn't fit since I had a small mouth, but it's all good!

It definitely changed my quality of life! Thanks!

Marc

Published on 01/02/2022 à 14h32

Everything perfect

Teresa D.

Published on 26/01/2022 à 14h29

Good pricing and good delivery time

Glenn A.

Published on 21/01/2022 à 15h02

utterly rujbbish made no difference they just make up a device say it will do something but it does not.... yet they get away with it no refund offered

Ian H.

Published on 20/01/2022 à 08h17

Very informative and supplies quality products

Dmytro K.

Published on 19/01/2022 à 13h12

Don’t work for me at all. Will try another device

ADRIAN C.

Published on 19/01/2022 à 12h40

I was please with the service I received and would shop there again.

Gwyneth L.

Published on 18/01/2022 à 15h02

Great service and fast delivery

Nigel C.

Published on 18/01/2022 à 14h02

I have never received my purchase and the retailer was very unhelpful.

Riccardo S.

Published on 13/01/2022 à 14h16

Great service

SHANE S.

Published on 13/01/2022 à 13h02

Great service exactley as described

Gurjit B.

Published on 11/01/2022 à 20h26

Excellent

Ahmet D.

Published on 11/01/2022 à 16h01

İt is cheaper and good quality

Samantha C.

Published on 05/01/2022 à 13h30

Fantastic service, rapid dispatch and delivery, despite the Christmas-time UK post. Would definitely recommend this store. Vielen Dank.

Veronica H.

Published on 31/12/2021 à 17h52

Good prices and quick service