Customer reviews of SomniShop

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 1 015 published reviews

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1, 3 and 5 stars

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D
David F.
Rating: 5 out of 5
A
Annette
Rating: 5 out of 5
easy to order, prompt delivery - could do with an english language brochure
M
Michael P.
Rating: 5 out of 5
M
Mario M.
Rating: 3 out of 5
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Verified B.
Rating: 5 out of 5
I was hesitant ordering product from overseas The process was very easy. The billing and shipping were no problem. Arrived In US much quicker than expected. Price and service was great. Thank You
C
Christa K.
Rating: 5 out of 5
Easy to order - excellent service and fast delivery - very impressed - will use this company again.
C
Carl K.
Rating: 1 out of 5
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Ursula S.
Rating: 5 out of 5
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Francisco J.
Rating: 5 out of 5
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Robbie M.
Rating: 5 out of 5
Very easy to find and follow direction to item required.
T
Thomas M.
Rating: 3 out of 5
I haven't received my order yet. It is probably coming, so no big deal, really. But because you used Deutsche Post and the United States Postal Service, tracking information has been lacking. They just aren't very good at that.

I actually have high hopes for your actual product. Maybe I'll feel better when it gets here.
Response from SomniShop
Dear Mr. McElroy,

According to our tracking information, your package has arrived in the USA and is currently being processed by the United States Postal Service. Your order should arrive in the next few day, we are sorry if it takes longer then expected.
R
Ricardo R.
Rating: 5 out of 5
Eficent group, sent on time and arrived on time.
R
Roel K.
Rating: 5 out of 5
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Michael T.
Rating: 5 out of 5
Quick shipping. Excacty what I wanted. Thanks!
B
Bren I.
Rating: 5 out of 5
M
mark M.
Rating: 5 out of 5
It worked, good instructions....
J
John R.
Rating: 5 out of 5
B
Brian J.
Rating: 5 out of 5
C
Carl B.
Rating: 5 out of 5
Somniguard arrived as promised and was easy to fit. This is my second one and feels more compact than the previous version and is comfortable to wear.
M
mauro V.
Rating: 5 out of 5
C
Christopher K.
Rating: 5 out of 5
Good product with quick and efficient delivery
T
Tatyana K.
Rating: 5 out of 5
P
PJ C.
Rating: 5 out of 5
Very prompt service got what I ordered working perfectly wife delighted no snoring thanks pj
M
Masataka H.
Rating: 5 out of 5
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RICHARD M.
Rating: 1 out of 5
Response from SomniShop
Dear customer, we feel sorry that your shopping experience has been unsatisfying. Please let us know what went wrong / how we can improve our service.
Our customer service consultants are waiting for you to contact them, so that they can help you. You can contact us by phone: +44 (131) 5070017 during business hours
or write us an email : [email protected]
We will be more then happy to assist you.
F
FRANK N.
Rating: 5 out of 5
S
Steve S.
Rating: 5 out of 5
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Mike K.
Rating: 5 out of 5
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DESMOND K.
Rating: 5 out of 5
Ordered on line and kept up to date with delivery which was excellent.The product is very good and the customer service is very efficient
L
lothar M.
Rating: 5 out of 5
The merchandise arrived from Europe on time and as ordered. No complaints and I shall order from this merchant again when the need arises.
A
Anthony M.
Rating: 5 out of 5
J
Jeffrey K.
Rating: 5 out of 5
Unbeatable price for an excellent product, Thankyou.
V
Verified B.
Rating: 3 out of 5
The order and confirmation took place on 03.04.2018. The goods were only delivered on 10.04.2018. I think too late, because it was said that the shipment takes place 1 day after order.
V
Verified B.
Rating: 3 out of 5
The package was delivered to me by the post office. I had to pay Fr. 20:35 for customs clearance and VAT. I think this should be noted.
V
Verified B.
Rating: 3 out of 5
The goods and delivery all super - no worries. I just had a problem completing my order in the online store. I have therefore deducted a star.
V
Verified B.
Rating: 3 out of 5
V
Verified B.
Rating: 3 out of 5
Again and again problems with the delivery. Once long waits about 1 week until the delivery. In the following order after 8 days before delivery requested, would be coming. (This delivery has only arrived today. It was a 2nd delivery (this time with tracking) and see, after another 3 days the delivery was there.
V
Verified B.
Rating: 3 out of 5
ordinary
V
Verified B.
Rating: 3 out of 5
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Verified B.
Rating: 3 out of 5