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A
Rating: 1 out of 5
Order placed on 6/04 still not received and no information despite a follow-up email today
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Ease of finding the desired material, competitive prices, and in addition European transport included with fast delivery to Seville (Spain)
A very positive first experience with the company Somnishop FR.
Best regards
Jean-Claude VERDIER
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A very positive first experience with the company Somnishop FR.
Best regards
Jean-Claude VERDIER
E
Rating: 5 out of 5
No problem unless it's a translation issue in French
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F
Rating: 5 out of 5
J
Rating: 1 out of 5
Does not work, after 30 seconds of soaking in 72 degrees the mouthpiece turned into shapeless mass. Holes closed, arrow gone. I tried to fit it, but it didn't work. Very bumpy end result and painful in the mouth. Also does not prevent leakage. Soaking and fitting again made it even less fitting, now also painful for teeth. So 70 euros wasted money.
Don't start with it!
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Don't start with it!
Response from SomniShop
Dear customer, we are very sorry that the adjustment did not work. It seems that you heated the product too long, causing it to lose its shape.
We regret that you did not contact our customer service and thus did not give us the opportunity to solve the problem. We kindly ask you to do so. You can email us at: [email protected] or call us at: +31 1 33 69 95 17
We trust in a good outcome.
Best regards,
Somnishop NL
We regret that you did not contact our customer service and thus did not give us the opportunity to solve the problem. We kindly ask you to do so. You can email us at: [email protected] or call us at: +31 1 33 69 95 17
We trust in a good outcome.
Best regards,
Somnishop NL
R
Rating: 5 out of 5
Very easy to find and follow direction to item required.
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E
Rating: 5 out of 5
Excellent service!
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E
Rating: 1 out of 5
Order placed on March 26, but not delivered yet..
I did receive an email that it was on its way, more than a week ago and another email with the correction for me that I have made and an explanation of why it is not here yet.
The German post.., it would have been nice if this had been communicated faster..
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I did receive an email that it was on its way, more than a week ago and another email with the correction for me that I have made and an explanation of why it is not here yet.
The German post.., it would have been nice if this had been communicated faster..
Response from SomniShop
Dear customer, your package was sent by us the very next day, unfortunately there was a disruption at the post last week which caused your package to be on its way for 2 working days longer than normal. Our apologies for this.
Somnishop NL
Somnishop NL
J
Rating: 5 out of 5
Unfortunately, I have not yet received the order.
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Response from SomniShop
Dear Mrs. Dekker,
We handed over your package to the post on March 26. Normally it should have been delivered by now. Unfortunately, something went wrong with the German Post, we expect your package to be delivered this week. If this is not the case, we will resend the package. Our apologies for this inconvenience.
Best regards,
Ruud Kempers
Somnishop NL
We handed over your package to the post on March 26. Normally it should have been delivered by now. Unfortunately, something went wrong with the German Post, we expect your package to be delivered this week. If this is not the case, we will resend the package. Our apologies for this inconvenience.
Best regards,
Ruud Kempers
Somnishop NL
T
Rating: 3 out of 5
I haven't received my order yet. It is probably coming, so no big deal, really. But because you used Deutsche Post and the United States Postal Service, tracking information has been lacking. They just aren't very good at that. I actually have high hopes for your actual product. Maybe I'll feel better when it gets here.
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Response from SomniShop
Dear Mr. McElroy, According to our tracking information, your package has arrived in the USA and is currently being processed by the United States Postal Service. Your order should arrive in the next few days, we are sorry if it takes longer than expected.
R
Rating: 5 out of 5
Efficient group, sent on time and arrived on time.
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N
Rating: 5 out of 5
Fast service and correct price
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P
Rating: 5 out of 5
Product arrived very quickly
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R
Rating: 5 out of 5
A
Rating: 5 out of 5
Very satisfied, ordered on Thursday and home on Friday
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L
Rating: 5 out of 5
Perfect, adjusted in one go.
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D
Rating: 1 out of 5
I can't stand the device. Taking the impression is not simple. I will probably have to resort to a professional.
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Response from SomniShop
We are sorry to learn that you had difficulties adjusting the anti-snoring orthosis. Feel free to contact us if you need help. Our email address is: [email protected]
P
Rating: 3 out of 5
bad product
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J
Rating: 5 out of 5
Keeps the appointment nicely
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J
Rating: 5 out of 5
Lots of choice, fast delivery.
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M
Rating: 5 out of 5
Quick shipping. Exactly what I wanted. Thanks!
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F
Rating: 5 out of 5
Fast delivery and product as described.
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J
Rating: 5 out of 5
One order, one shipment, and a quick reception!
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S
Rating: 5 out of 5
ease of online ordering. A secure payment
by comparing prices with other suppliers your prices are competitive. (same brand and same reference product = cheaper)
Delivery speed: 48h
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by comparing prices with other suppliers your prices are competitive. (same brand and same reference product = cheaper)
Delivery speed: 48h
E
Rating: 5 out of 5
Very satisfied. Delivery in a few days
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B
Rating: 5 out of 5
H
Rating: 5 out of 5
Before placing the order, I called a staff member: friendly, helpful, professional. Fast delivery too, I had it at home after a few days.
One downside: the anti-snoring mouthpiece looked much nicer on the website than it actually was. But that's a small downside....
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One downside: the anti-snoring mouthpiece looked much nicer on the website than it actually was. But that's a small downside....
M
Rating: 5 out of 5
It worked, good instructions....
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J
Rating: 5 out of 5
B
Rating: 5 out of 5