Customer reviews of SomniShop

I would start by actually delivering the product! They say it has been delivered but I have received nothing!! And I also get no response from customer service so I just lost my money!!!! Never order here!!

By showing the price plus export taxes.
Moreover, this product is of very poor quality, in 1
month the elastic on the sides is stretched.
Product to THROW AWAY.

utterly rubbish made no difference they just make up a device say it will do something but it does not.... yet they get away with it no refund offered

Don’t work for me at all. Will try another device

I have never received my purchase and the retailer was very unhelpful.

By having a Dutch-speaking employee do it because I cannot convey my complaints

Waiting for my order for more than a month. Customer service indicates every week that they will come up with a solution next week. Unfortunately, no responsibility is taken by customer service. No response to order cancellation. First and last time I ordered something here.

Due to complicated webpage, ordered the wrong size and they will not accept a return nor provide any compensation or offer of goodwill. Waste of money. Would never buy from here again

By really acting when we report a received package content not conforming to the order.

Not received the item.

I have bought an anti-snoring device several times, this one I missed the molding so I bought another model. Best regards

Anti-snoring cushion does not work

Jjjhhh

I received a final rejection following my complaint:
Hello Sir,
Thank you for your patience.
After examining your concerns with the store management, we can inform you that the "holes" and irregularities in the cushion material that you are complaining about are normal air pockets related to production that do not affect the quality of the cushion and do not interfere with its function. The cushion is new and these irregularities or "three"/small "tears" in the cushion material do not interfere in any way with the function of the cushion.
Therefore, this is not a real defect nor a warranty case, and we cannot offer to exchange the cushion.
Thank you for your understanding.

The product purchased was not fit for purpose.

I have not received the product

I have received nothing to this day.

I still have not received my order

what a rip-off: €69.95 for a piece of plastic, purchase value a few cents and then free shipping from €70. deep and deeply tragic!!

By simply placing the reviews you write on the website. I wrote a review about a snoring mouthpiece that did not work well. When I confirmed the review, it was not posted on the website and with the mouthpiece. It was a negative review so I suspect only positive reviews are posted

my order 03E025120Y still not received
DHL the message in German not understandable
let's not talk about [email protected] which is not up to par
quality 0 where is my package?

I still have not received my item

The bracket does not stay in place falls out of the mouth

Received a different product than ordered. Worthless product. Cannot return it because it has been opened. The difference is small so not seen, but still they sent a wrong product. Weak and poor material. Absolutely useless. By the way: large price difference between the shops in different countries!!

I still haven’t received delivery of my order !! What is happening ? [email protected]

Having a customer service (a real one)

respect delivery times or, if not possible, keep the customer informed. I have been waiting for the delivery of your product that I need for ten days.

They promise to deliver the product to the customer within 3-5 days. We are now a week later and I have heard nothing more. And the tracking number is incorrect according to the DHL website, so my product seems to have disappeared from the earth.

not a word in French all in German

Delivery I have not received my order!!!

I order this on the 26/02/20 and it has yet to arrive. So I would point to the postal as an area for improvement.

no results, completely useless, stop offering nonsense

I still have not received my package... Left Germany on January 28, 2020?

I have not received the item yet.

Item canceled one day, the next day I was informed that it had already been shipped

Non-compliant product, everything needs to be reviewed, I will contact your services to get help.

The item has not arrived yet!!!

I still haven't received my package ordered since 21/12/20019 so I do not recommend

Product is very bad, price quality ratio is unfortunately not in balance!

I still haven't received my package. The link to check the status of the package is useless. It's been a week that I have the same phrase indicating that the package has been sent to France ...
I am worried.