Customer reviews of SomniShop

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 1 015 published reviews

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 2, 3, 4 and 5 stars

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L
Louise R.
Rating: 4 out of 5
The device is ok. Having a deviated septum means the central part of the device is quite painful but my breathing seems better than without. I will try to get used to it for a little longer.
C
Chris B.
Rating: 5 out of 5
Great service
B
Bryan W.
Rating: 4 out of 5
The order was dispatched quite quickly, but no notification was given of expected delivery date.
P
Peter H.
Rating: 5 out of 5
so far so good, waiting for product
D
Declan M.
Rating: 5 out of 5
Good price and delivery time
A
Ann R.
Rating: 5 out of 5
Great service, good fast delivery
P
pauline F.
Rating: 5 out of 5
good selection of products. good prices and excellent delivery
M
Murat O.
Rating: 4 out of 5
Great services but instructions can be English too
J
James E.
Rating: 5 out of 5
Prompt despatch and delivery...highly recommend
J
John K.
Rating: 4 out of 5
The item took a while to arrive.
E
Elaine R.
Rating: 5 out of 5
I love the belt for that vibrates when I roll onto my back, as I have sleep apnea when I lie on my back. I did not get on with the rucksack but this is great!
M
Mark H.
Rating: 5 out of 5
Fast delivery and easy to track
A
Anne P.
Rating: 5 out of 5
Efficient delivery
S
Simon D.
Rating: 5 out of 5
The ordering process was easy and efficient. Delivery quick. I'd definitely use this company again. No hesitation to recommend to others.
D
DB
Rating: 5 out of 5
Very efficient, arrived very quickly.
T
Toby G.
Rating: 4 out of 5
Good product, but seems relatively expensive for what it is
D
Dee W.
Rating: 5 out of 5
Quick delivery very happy with product & service
M
Mathan S.
Rating: 5 out of 5
Very good value, helpful support and excellent product. Delivery was quick and efficient
C
Caren G.
Rating: 5 out of 5
Since Brexit this is the only place I can get my curaden denture care products.
They are reasonably priced with quick delivery.
I will continue to use Somni even if British retail get it back in stock.
Good company
R
raymond K.
Rating: 5 out of 5
all round pleased
B
Blair J.
Rating: 5 out of 5
Speedy service. Reliable Product.
I
Ian A.
Rating: 5 out of 5
Transaction went smoothly. Communication very good
S
Scott S.
Rating: 5 out of 5
Great speed of delivery and good instructions for use - most importantly it works and snoring is eliminated. My jaw is a little sore by morning but after just a few days this is expected and improving each night. Probably muscles in jaw relaxing.
G
Gwyneth L.
Rating: 5 out of 5
great service and very prompt delivery
P
Paul S.
Rating: 5 out of 5
Excellent service and when I opened the product, a small item was missing and I contacted them via email which was answered promptly and they subsequently posted the missing item out to where I was staying on holiday and it arrived in 3 days!!! Superb
D
David M.
Rating: 5 out of 5
Excellent service
A
Anthony G.
Rating: 5 out of 5
I like the product
K
karenina D.
Rating: 4 out of 5
Snoring mouth guard
J
Jake K.
Rating: 5 out of 5
Well packed and quite quick as not from UK , there was an error with the order which was corrected very quickly and without fuss
P
Peter
Rating: 5 out of 5
Good price and quick delivery.
S
Shaun M.
Rating: 5 out of 5
Great service. Pleased with my purchase
E
Elizabeth J.
Rating: 5 out of 5
Excellent service and delivery was speedy
Q
Quentin C.
Rating: 5 out of 5
Great product for my partial dentures. Very happy
A
Alexander S.
Rating: 5 out of 5
Exceptional service, arrived promptly, very satisfied with the product which is even quieter than my old CPAP
J
JUDITH B.
Rating: 5 out of 5
Spot on delivery… not Evri ..
R
Robert E.
Rating: 5 out of 5
Very good serice
K
Ken R.
Rating: 5 out of 5
Exactly as described. Good quick delivery.
S
SUSAN W.
Rating: 5 out of 5
Products as described
S
Sue W.
Rating: 5 out of 5
Very good service
A
Anthony B.
Rating: 3 out of 5
Caveat emptor.
The company was efficient at taking card details and charging me.
Their initial web page insisted on a clickthrough acceptance of terms and conditions that included tracking of non order related data, with an assertion that these permissions could be withdrawn 'at any time'. This is not the case, I have been unable to use the web site to register my desire to have this data removed.
I received an email related to the shipping of the items in German, from a 3rd party with no pointer to any help with translation. It turned out to be a perfunctory message saying the parcel was handed off for delivery.
An email asking for information about the parcel and some surprising charges, including VAT on VAT, remains unanswered.
At the time of writing I still haven't received the items. I'm not expecting to lose them, it's just been about a month.
All told a lacklustre and expensive experience.