Customer reviews of SomniShop

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8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 2, 3 and 4 stars

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R
Régis G.
Rating: 4 out of 5
serious site
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Jan G.
Rating: 4 out of 5
Delivery could be faster.
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Jylarnageois
Rating: 4 out of 5
Order process correct, despite a small delay in delivery
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Philippe H.
Rating: 4 out of 5
Fast and serious shipping.
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Kees K.
Rating: 4 out of 5
Not fast
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F
Rating: 4 out of 5
was easy to order and quick delivery
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Cecilia F.
Rating: 4 out of 5
good product
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Frédéric B.
Rating: 3 out of 5
INCOMPLETE DELIVERY
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Ludovic A.
Rating: 4 out of 5
product delivered by post easy to use
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Marie E.
Rating: 3 out of 5
I still have not received my order since December 2, 2025. I sent you an email a week ago and I still have not received a response
Best regards
I change my mind I just received it.
Happy holidays
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Geoffroy P.
Rating: 4 out of 5
Good service, good product quality. One downside: what a shame that you can't try the t-shirts in a store!
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Jean C.
Rating: 3 out of 5
The order arrived on time, no problem... but no possibility to track the package, no response to my emails following my request for information... too bad because the products seem fine. The site would benefit from being closer to customer follow-up.
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Pascalg72
Rating: 4 out of 5
Good products and fair prices.
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Ruy M.
Rating: 4 out of 5
Cool... it was quick. Good value for money.
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Pitois P.
Rating: 4 out of 5
Good service.
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Jens F.
Rating: 2 out of 5
Even though the shop is called Somnishop UK it is actually in Germany so delivery is delayed and you will have to add customs fees to the price quoted. So whilst I got what I ordered eventually it was way more expensive and slower than expected
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Marie-Christine D.
Rating: 4 out of 5
Fast delivery.
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Henk O.
Rating: 4 out of 5
good prices and fast delivery
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Francois G.
Rating: 4 out of 5
Size really large, (take 2 sizes down) the inflatable cushion floats in the pocket. Delivery problem. But quality product.
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Anneke
Rating: 4 out of 5
I had to wait a whole week,
A CPAP item should be faster, luckily I have a spare mask otherwise it would be bad or impossible for other people to sleep
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Paule D.
Rating: 4 out of 5
Very good item! Delivery time long compared to what was announced.
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Nico P.
Rating: 2 out of 5
Delivery took a long time, after I asked for info myself it turned out the package had been damaged on the way?!
A new one was arranged.
This also happened, the webshop seems Dutch but the order had to come from Germany, probably that's why the delivery time is lower?
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Patrick T.
Rating: 2 out of 5
I am satisfied with the product but the delivery time of 3/5 days was crushed.
Order of October 7, delivery on October 21.
Review your delivery service. The two stars are only for the delivery. Luckily I had allowed some margin for the delivery time because I am going abroad for 1 month in two days.
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Ap J.
Rating: 4 out of 5
& trace not
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Joske
Rating: 4 out of 5
Good quality
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Michel V.
Rating: 3 out of 5
the silicone is more like plastic now, as for the harness it stretches at a great speed, it's not what it used to be.
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Tole
Rating: 4 out of 5
Works fine
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Nicole
Rating: 3 out of 5
Everything was impeccable in terms of ordering and delivery.
But after a certain use of the T-shirt, I think it does not solve my positional apnea problem despite regular washing to regain its "size" and initial shape. It was supposed to prevent me from sleeping on my back and snoring, so in this position (with apnea). However, according to my connected watch, the snoring is still there and I noticed that I could wake up almost on my back because the pocket and foam roll position themselves on the side...under the shoulder blade (too low?)
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Ghislaine D.
Rating: 4 out of 5
Fast delivery
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Pascal T.
Rating: 4 out of 5
Product conforms and does the expected job.
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Andre M.
Rating: 2 out of 5
Very poor communication with this supplier.
Not recommended
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Didier H.
Rating: 3 out of 5
The tracking number does not m
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David C.
Rating: 4 out of 5
Evidently good quality, but I can’t begin to imagine how you justify such a high price!
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David C.
Rating: 3 out of 5
Took 17 days to receive product (at one point DHL returned it to Somni shop - no explanation given and I had to chase!) other than communication and delivery service was good.
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Mike K.
Rating: 3 out of 5
Product arrived well, no complaints further but the quality compared to the price was worthless. I could just as well have ordered a cheap one again.
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Jacques H.
Rating: 3 out of 5
Delivery times are too long
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Joymans
Rating: 3 out of 5
Products are very expensive. For a small piece of plastic you pay 75 euros. An example is the Somnipax against mouth breathing.
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Sylvia
Rating: 4 out of 5
Nothing to say about the cavity, very good product, fast delivery
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Sylvie D.
Rating: 3 out of 5
Good system for sleep apnea
The t-shirt is of good quality and made of very pleasant fabric to wear. For me, the size is consistent with my other t-shirts for the bust but I had to cut the sleeves to be comfortable (indeed, obese people often have big arms). I'm afraid the next size up will be too big. Much more pleasant than other systems with elastics that are uncomfortable during the night. It just lacks a bit of color!
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Gilles C.
Rating: 4 out of 5
I have no comparison
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