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J
Rating: 4 out of 5
Excellent service
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 2, 3 and 4 stars
Reset filtersI
Rating: 4 out of 5
WAS GOOD IN ORDER
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J
Rating: 4 out of 5
Genuine item.
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A
Rating: 3 out of 5
As your product requires special cleaning medium I think this should be spelled out at the time of purchase of snore-guard that regular denture cleaners are unsuitable. This will avoid customers receiving the product, reading they need a specific cleaning agent and having to order again, with associated wasted postage charges of around £7.50
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G
Rating: 4 out of 5
Good service, shame about delivery.
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C
Rating: 3 out of 5
You are not a British shipping company
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M
Rating: 4 out of 5
Fast delivery, good products.
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L
Rating: 4 out of 5
Purchase was simple but the courier wrote to me in German, not English to inform me of delivery. The SomniShop ladies helped me out though by informing me in English.
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E
Rating: 2 out of 5
With postal charges I paid £16 for eight bands, seven of which I've sent straight to landfill because I don't need them - This means the one band I needed cost me £16 OUTRAGEOUS!!!
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S
Rating: 2 out of 5
Cushion not very effective because not wide enough
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J
Rating: 4 out of 5
Clear site and fast delivery!
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P
Rating: 2 out of 5
No connection hose so could not use
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M
Rating: 4 out of 5
Nice assortment, extra information via email. In terms of communication, it could all be a bit faster. It was unclear to me that this is a web store from Germany and therefore the shipping of the package simply takes a week. Not a problem at all, but it's nice to know what to expect.
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A
Rating: 4 out of 5
Good reception. Satisfied
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T
Rating: 4 out of 5
Good products and at a good price
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E
Rating: 4 out of 5
Product meets my expectations, even surprised by the result
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H
Rating: 4 out of 5
Good service
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E
Rating: 4 out of 5
Functional
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D
Rating: 3 out of 5
Patronizing customer support when I emailed in as my item was late arriving.
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G
Rating: 4 out of 5
Very good service: site, order, and shipping. Orthosis and pillow super. Nasal dilator disappointing.
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P
Rating: 2 out of 5
None
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M
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Good pricing - and service is good when one considers its provision to the UK obviously involves a little bit longer
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J
Rating: 4 out of 5
snoring mouthpiece
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H
Rating: 4 out of 5
Good product, neatly packaged. Delivery did take a few days, but it did come from Germany?
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M
Rating: 4 out of 5
First email that came was in German but was followed by one in English
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P
Rating: 4 out of 5
Philips Respironics mask
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B
Rating: 2 out of 5
In fact, I did not appreciate having responses in German when I tried to contact you by phone
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M
Rating: 3 out of 5
They have a good choice of product but it takes a while to arrive from Germany. My entire package was over the delivery cost threshold for the UK so I had to pay an extra £30 to receive my goods. This would not have been the case if my order had been split by them, I would prefer to pay delivery twice instead of a large customs fee! I've had issues with my products and each time I've emailed for help there has been no acknowledgement or response to my messages. So not great customer service really.
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A
Rating: 4 out of 5
Fast delivery. Good product
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K
Rating: 4 out of 5
Had to wait a long time for my order but when it came it was great. I didn’t realise the shop wasn’t in the Uk.
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W
Rating: 4 out of 5
The order could have been a bit faster
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V
Rating: 4 out of 5
Fast delivery
Product corresponding to the description
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Product corresponding to the description
P
Rating: 4 out of 5
The package was delivered on time.
However, I had a bit of trouble getting used to this t-shirt very well designed otherwise but which prevents sleeping on the back. This is recommended by the medical profession to prevent sleep apnea.
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However, I had a bit of trouble getting used to this t-shirt very well designed otherwise but which prevents sleeping on the back. This is recommended by the medical profession to prevent sleep apnea.
J
Rating: 4 out of 5
12345
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P
Rating: 4 out of 5
Ordered items are good and meet expectations.
It's a pity that the starter set turned out to be unavailable although the items could be ordered individually.
Ordering by phone was not pleasant either. It was easier on the PC. I will forget the annoying things anyway. I have the items and that is the most important.
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It's a pity that the starter set turned out to be unavailable although the items could be ordered individually.
Ordering by phone was not pleasant either. It was easier on the PC. I will forget the annoying things anyway. I have the items and that is the most important.
K
Rating: 4 out of 5
Fast delivery
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D
Rating: 4 out of 5
Excellent product and service
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