Customer reviews of SomniShop

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 1 015 published reviews

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 2, 3 and 5 stars

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J
Jacqueline B.
Rating: 5 out of 5
Great service. Goods always received promptly without damage.
D
Darryl D.
Rating: 3 out of 5
Cannot track my item on their tracking website with the number provided. List my item as: "not found"
P
Paul N.
Rating: 5 out of 5
good pricing and speedy delivery
H
Harold K.
Rating: 5 out of 5
Had good communications when my package was delayed during the shipment.
S
Sue Y.
Rating: 5 out of 5
Very happy with the retail experience.
C
Cathy H.
Rating: 5 out of 5
Goods arrived late. Somnishop were open to further action. The product is excellent and I was able to breath freely when using the device.
A
Ann-Marie H.
Rating: 5 out of 5
I ordered a mask from Somnishop it came to Ireland quicker than stated.. Also an interesting information booklet enclosed all about sleep apnea. There was also a free sample of XyliMelts enclosed.. Will be shopping there again..
J
Jo M.
Rating: 5 out of 5
I ordered Clipair nasal dilators. They arrived within a few days and have worked extremely well. My snoring is dramatically reduced and when it does occur is much quieter. These are very soft and I didn’t think they would do anything but have been very impressed
D
David W.
Rating: 5 out of 5
Good product and fast and reliable service. Would strongly recommend this company for all sleep problem equipment.
David Williams, Ireland
W
WILLIAM W.
Rating: 5 out of 5
Prompt and accurate.
D
Donal P.
Rating: 5 out of 5
Very positive
M
Mark P.
Rating: 5 out of 5
Fast Shipping From Germany to the United States. Their products are the real deal, not the cheap product's found on Amazon U.S. I have tried them all.
D
David K.
Rating: 5 out of 5
It came from Germany to UK quite quickly. Free postage too
D
David W.
Rating: 5 out of 5
My order was dispatched promptly and arrived well packaged and exactly as ordered.
S
Scott M.
Rating: 5 out of 5
Order despatched from Germany and received safely in the UK within a few days.
R
Ray M.
Rating: 5 out of 5
I was impressed by the speed of four days in receiving my order and the attention given to its security. Please accept my thanks and the assurance of repeat business where the need arises.

With thanks and good wishes.
F
Francisca R.
Rating: 2 out of 5
It’s been over a week and I’m still waiting for my product to arrive!
Response from SomniShop
Dear customer, we have sended your package on the same day that you've placed the order. Please understand that it take some time to ship overseas. Your order is currently in the USA and in transit.

Team Somnishop
L
Lucy A.
Rating: 5 out of 5
Thanks we are sleeping together in the same bed for the first time in a year
M
Michael S.
Rating: 5 out of 5
Quick delivery and product availability.
D
David C.
Rating: 3 out of 5
I'm used to a dentist moulded snore guard.....o bought this as a temporary replacement. It serves it's purpose for a while. It doesn't allow mouth breathing and seems expensive for what it is.
Response from SomniShop
Dear customer,
Thank you for your feedback. Please know that we also sell snoring mouthpieces that do allow mouth breathing, you can find more info on this page: https://somnishop.net/mouthpiece-comparison/

Should you have any questions feel free to contact us.

Team Somnishop
C
Christos P.
Rating: 5 out of 5
Somnishop net, sent the order very quickly, although I am used to slower deliveries from e-bay.
Thanks so much!!!
H
Howard K.
Rating: 5 out of 5
Good easy to use site with swift delivery. Well done
J
Jackie B.
Rating: 5 out of 5
Good website. Cheapest I could find my product. Delivered promptly and undamaged.
D
David H.
Rating: 5 out of 5
D
David F.
Rating: 5 out of 5
A
Annette
Rating: 5 out of 5
easy to order, prompt delivery - could do with an english language brochure
M
Michael P.
Rating: 5 out of 5
M
Mario M.
Rating: 3 out of 5
V
Verified B.
Rating: 5 out of 5
I was hesitant ordering product from overseas The process was very easy. The billing and shipping were no problem. Arrived In US much quicker than expected. Price and service was great. Thank You
C
Christa K.
Rating: 5 out of 5
Easy to order - excellent service and fast delivery - very impressed - will use this company again.
U
Ursula S.
Rating: 5 out of 5
F
Francisco J.
Rating: 5 out of 5
R
Robbie M.
Rating: 5 out of 5
Very easy to find and follow direction to item required.
T
Thomas M.
Rating: 3 out of 5
I haven't received my order yet. It is probably coming, so no big deal, really. But because you used Deutsche Post and the United States Postal Service, tracking information has been lacking. They just aren't very good at that.

I actually have high hopes for your actual product. Maybe I'll feel better when it gets here.
Response from SomniShop
Dear Mr. McElroy,

According to our tracking information, your package has arrived in the USA and is currently being processed by the United States Postal Service. Your order should arrive in the next few day, we are sorry if it takes longer then expected.
R
Ricardo R.
Rating: 5 out of 5
Eficent group, sent on time and arrived on time.
R
Roel K.
Rating: 5 out of 5
V
vz
Rating: 2 out of 5
"In doing so, the mandibular advancement (extent by which the lower jaw is moved forward) can be calibrated from 0 – 10 mm (infinitely variable calibration)."

No, you can't calibrate the position of your lower jaw. Its a one piece device, your lower jaw can only be aligned inline with your upper front teeth.

Package, order and delivery process was good by the way.
M
Michael T.
Rating: 5 out of 5
Quick shipping. Excacty what I wanted. Thanks!
B
Bren I.
Rating: 5 out of 5
M
mark M.
Rating: 5 out of 5
It worked, good instructions....