Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 2, 3 and 5 stars

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Robert E.

Published on 04/02/2023 à 07h48

Very good serice

Ken R.

Published on 03/02/2023 à 16h54

Exactly as described. Good quick delivery.

SUSAN W.

Published on 02/02/2023 à 14h07

Products as described

Sue W.

Published on 01/02/2023 à 09h33

Very good service

Anthony B.

Published on 25/01/2023 à 08h00

Caveat emptor.
The company was efficient at taking card details and charging me.
Their initial web page insisted on a clickthrough acceptance of terms and conditions that included tracking of non order related data, with an assertion that these permissions could be withdrawn 'at any time'. This is not the case, I have been unable to use the web site to register my desire to have this data removed.
I received an email related to the shipping of the items in German, from a 3rd party with no pointer to any help with translation. It turned out to be a perfunctory message saying the parcel was handed off for delivery.
An email asking for information about the parcel and some surprising charges, including VAT on VAT, remains unanswered.
At the time of writing I still haven't received the items. I'm not expecting to lose them, it's just been about a month.
All told a lacklustre and expensive experience.

Nick H.

Published on 24/01/2023 à 11h31

Firstly the product works. It does stop you snoring and the SomnoGuard SPX is the most comfortable on offer. It's my 4th one (as they do not last long, hence minus a star). The delivery though was terrible. Package got lost as DHL used a third party, no help from SomniShop, so another minus for indifferent service.

Maureen J.

Published on 24/01/2023 à 10h54

Good service and ontime delivery

Kevin W.

Published on 17/01/2023 à 13h22

Timely delivery from Germany to the UK albeit very expensive. Product excellent.

Adrian M.

Published on 17/01/2023 à 05h37

The product was easy to order and arrived quickly and was well packed. This was the first time that I had used a mandibular enhancement device and it worked a treat. I can now share the same bed as my girlfriend, and she's no longer grumpy with me in the morning! Avoid very expensive dentists and do it yourself, you won't be disappointed.

Mark C.

Published on 11/01/2023 à 20h09

Clare D.

Published on 06/01/2023 à 17h26

Considering the time of year and many postal issues, I was pleased it came so promptly and in perfect condition. (Haven't actually tried using the product yet.)

Published on 06/01/2023 à 15h42

Excellent service

Janice E.

Published on 05/01/2023 à 19h06

Great service

Howard M.

Published on 03/01/2023 à 14h35

Thank you for the speedy and efficient service.

Naomi

Published on 30/12/2022 à 17h10

This company supplied us with the dental products which were out of stock in UK. Excellent communication and delivery time ok.

John S.

Published on 28/12/2022 à 09h29

very quick delivery.

James R.

Published on 27/12/2022 à 14h17

Item delivered fast and great updates

D P.

Published on 23/12/2022 à 09h28

Great customer service. Delivery came promptly and packed really well. I will continue to use their services.

Seán C.

Published on 21/12/2022 à 12h18

Product arrived on time and as described.

CHARLES R.

Published on 17/12/2022 à 10h56

Great products and service

Liz K.

Published on 14/12/2022 à 15h05

Items dispatched from Germany by DHL. Delivered in UK by Parcel Force.

Faolain O.

Published on 09/12/2022 à 17h35

Delivery took 9 business days

Robert C.

Published on 09/12/2022 à 14h07

Great service highly recommended

Colin R.

Published on 07/12/2022 à 13h10

Excellent pricing and service.

Mervyn G.

Published on 30/11/2022 à 15h06

All fine

Julian M.

Published on 29/11/2022 à 10h40

The mouth peice only has a marginal affect on my snoring - the only subtle change was the tone of my snoring. I would appreciate any further advise you can give. Julian Mason.

Russell P.

Published on 23/11/2022 à 09h52

Excellent service

Cormac C.

Published on 22/11/2022 à 13h46

Why can i not buy the products from the German website?

Mark W.

Published on 22/11/2022 à 13h33

I was diagnosed with mild sleep apnoea and to prevent this along with snoring when lying on my back I purchased the Somnipax shirt (T shirt) with roll foam. It works brilliantly prevents me from rolling onto my back for a better nights sleep And prevents me waking up at the household. I would recommend that you go one size small for a tight fit. T-shirts are made of good quality cotton and comfortable to wear.

Stuart M.

Published on 22/11/2022 à 13h06

Initially I was concerned by some negative feedback left by previous Customers. All i can say is that this mask is far superior to any mask i have had. The seal is great, no annoying leaks while asleep either.

Nathan

Published on 22/11/2022 à 09h06

Cannot fault service at all. Had a couple of queries before purchase which were answered very quickly. Delivery from Germany to the UK only took a couple of days.

Absolutely first rate folks. Will definitely be using them again.

Mick S.

Published on 21/11/2022 à 23h58

Excellent value and service to Ireland

Helen S.

Published on 17/11/2022 à 01h54

Very happy with my new mask

Sharon P.

Published on 08/11/2022 à 14h37

Easy to use website and delivery to door as promised.

James H.

Published on 08/11/2022 à 14h26

Both.

Mark G.

Published on 02/11/2022 à 11h37

Item arrived on the date stated. Used for two weeks now with some success.

Gwyneth L.

Published on 26/10/2022 à 15h52

Good value and good service

James B.

Published on 26/10/2022 à 12h18

Great service and prices, thanks SomniShop will definately buy from you again soon.

Fredrik S.

Published on 25/10/2022 à 16h44

Awesome service!

Selwyn A.

Published on 25/10/2022 à 13h23

Very good price compared to other suppliers, and delivery was quick and hassle free.