Customer reviews of SomniShop

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 1 015 published reviews

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 3, 4 and 5 stars

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G
Graham R.
Rating: 5 out of 5
Fast delivery
S
Suzanne H.
Rating: 5 out of 5
Good product and speedy delivery from germany
V
venkat S.
Rating: 4 out of 5
No problems,
M
Marianne R.
Rating: 5 out of 5
Great service
M
Mark G.
Rating: 5 out of 5
Excellent service and product
M
MARINKO P.
Rating: 5 out of 5
Good product and shiping!
A
alan B.
Rating: 5 out of 5
Good communciations
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Lynne H.
Rating: 4 out of 5
You were the only supplier of the goods I bought but the postage charges were very high. I would hope these could be reviewed for such small, inexpensive products. However I am grateful to have been able to make the purchase and have been delighted with the product.
J
Jonathan C.
Rating: 5 out of 5
a good bit cheaper than other options,the mask itself is a game changer for me prob best one so far
K
kathryn S.
Rating: 4 out of 5
Good service. Haven’t been using product long enough to comment.
G
Gary J.
Rating: 5 out of 5
Took its own time to arrive but perfect.
B
Brendan H.
Rating: 5 out of 5
Good interaction - they answer the phone!
S
Stephanie R.
Rating: 4 out of 5
Very pleased to find a straight-forward place to buy a replacement CPAP mask when mine broke. Easily found the exact same mask as from the NHS, and importantly it arrived much sooner than the Sleep Unit achieved, despite a slight snag with international delivery (the printed address was incomplete so it took a few extra days to find me). At about the price of a restaurant dinner for two, I would recommend picking up a spare mask to anyone who relies on their CPAP.
C
Cheryl W.
Rating: 5 out of 5
I was worried they might not come in time for my holiday but they arrived very quick and I am very pleased with them.
D
David S.
Rating: 5 out of 5
Good service and fast delivery. Still undecided on the effectiveness of the gel.
J
James T.
Rating: 5 out of 5
Great service and fast delivery
J
Jason H.
Rating: 5 out of 5
Best for Mouth Breathing
G
Gary M.
Rating: 5 out of 5
My delivery was really quick and the quality of the product was fantastic. Very pleased with the service.
J
Jonathan P.
Rating: 4 out of 5
Genuine item.
A
Andrew J.
Rating: 3 out of 5
As your product requires special cleaning medium I think this should be spelt out at time of purchase of snore-guard that regular denture cleaners are unsuitable. This will avoid customers receiving product, reading they need specific cleaning agent and having to order again, with associated wasted postage charges of around £7.50
J
James K.
Rating: 5 out of 5
My order came through very quick and was srill intact when i recieved it
N
Neil M.
Rating: 5 out of 5
Came quickly from Germany to UK. Answered my questions online in English.
R
Roronoa Z.
Rating: 5 out of 5
Very good pricing and products. Goods sent from Germany to UK. No extra costs. Just need to be patient. Arriving in 5 days.
G
Greg R.
Rating: 4 out of 5
Good service ,shame about delivery.
C
Carle C.
Rating: 3 out of 5
You are not a British shipping company
W
William B.
Rating: 5 out of 5
Product was excellent - cured my sleep apnea. Delivery on time
A
Andrew R.
Rating: 5 out of 5
Good delivery. Have had 2 devices previously which worked well. Upgraded to the Somnipax guard S which had a lot better fit and the advancement is a lot easier to set.
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Lex T.
Rating: 4 out of 5
Purchase was simple but the courier wrote to me in German, not English to inform me of delivery. The SomniShop ladies helpmed me out though by informing me in English.
T
Trevor R.
Rating: 5 out of 5
Excellent service
J
Julie H.
Rating: 5 out of 5
I bought the Somnipax guard S, for a small woman like me it is perfect. Clever design, which doesn't feel bulky in your mouth like previous ones I have tried. The instructions, which I would recommend reading a few times before moulding the guard are very detailed, (maybe a larger font would help). The guards always take a few nights to get used to, but stick with it as my snore score went from 78 to 4 and my quality of sleep is much improved.
D
David W.
Rating: 5 out of 5
All as described and delivered on time.
D
David J.
Rating: 5 out of 5
Great service. New what they were talking about. Brilliant mouth piece was Z quiet. Certainly my wife is pleased that I am not snoring anymore.
P
Peter S.
Rating: 5 out of 5
Fantastic service at a great price!
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Pauline W.
Rating: 5 out of 5
Item arrived as advised. Communication good. Well packaged goods.
S
Sandra E.
Rating: 5 out of 5
My order was delivered in record time by a very professional individual
C
Clair H.
Rating: 5 out of 5
A reliable effective product, easily ordered and delivered quickly.
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Wayne G.
Rating: 5 out of 5
Great service fast delivery
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Rosemary W.
Rating: 5 out of 5
Promot and efficient
A
Alexander B.
Rating: 5 out of 5
Excellent service and fast delivery.
S
S H.
Rating: 5 out of 5
Fast and contemporaneous prices