Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 3, 4 and 5 stars

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Danny B.

Published on 16/06/2022 à 14h11

Patronising customer support when I emailed in as my item was late arriving.

Walter W.

Published on 15/06/2022 à 06h45

Prompt delivery and communication

Colin S.

Published on 14/06/2022 à 17h52

It was easy to work out which product i needed from the selection available. It was also well packaged such that when my previous mask failed as i got into bed I simply unpacked the new one and was able to put it on without any messing about. I'll be ordering another set for backup, though I don't anticipate needing it for a year or so.

ANTHONY G.

Published on 07/06/2022 à 17h15

Good pricing - and service is good when one considers its provision to the UK obviously involves a little bit longer

Douglas M.

Published on 04/06/2022 à 11h27

Excellent price and fast delicery

Wolfgang F.

Published on 31/05/2022 à 13h32

The delivery was fast, and the price reasonable

Mandy A.

Published on 31/05/2022 à 08h30

First email that came was in German but was followed by one in English

RODOLFO C.

Published on 31/05/2022 à 08h05

Efficient and effective service

Colin G.

Published on 27/05/2022 à 18h09

Very good delivery and keep you up to date throughout.

PAUL C.

Published on 24/05/2022 à 12h48

Philips Respironics mask

Janet T.

Published on 20/05/2022 à 10h51

Excellent product. After an eye operation I was not allowed to sleep on my back. This was worrying me how to prevent this. Your product tee shirt with poly roll in back vent was the perfect answer. Comfortable to wear and it certainly did the job. Thank you for this perfect solution. Highly recommended

Anthony B.

Published on 19/05/2022 à 16h41

Delivery was quick.

Anita C.

Published on 19/05/2022 à 12h43

Great service, no delays with mailing.

Adrian R.

Published on 17/05/2022 à 13h15

Quick delivery and the Snorflex mouthguard is very effective!

Nicola T.

Published on 17/05/2022 à 13h02

Good service and love this mouthguard . It is a sleep game changer .

Marlon K.

Published on 16/05/2022 à 13h31

They have a good choice of product but it takes a while to arrive from Germany. My entire package was over the delivery cost threshold for the UK so I had to pay an extra £30 to receive my goods. This would not have been the case if my order had been split by them, I would prefer to pay delivery twice instead of a large customs fee! I've had issues with my products and each time I've emailed for help there has been no acknowledgement or response to my messages. So not great customer service really.

Kate S.

Published on 12/05/2022 à 10h15

Had to wait a long time for my order but when it came it was great. I didn’t realise the shop wasn’t in the Uk.

jackie W.

Published on 10/05/2022 à 15h22

Good service

Graham T.

Published on 10/05/2022 à 12h11

great service

Jonathan D.

Published on 10/05/2022 à 08h17

Prompt delivery and great value. Thank you

Sandy D.

Published on 05/05/2022 à 14h28

Good priced and the stock availability of product.

Uwe H.

Published on 05/05/2022 à 00h30

Sehr gute und schnelle Lieferung. Toller Kundenservice

Deborah G.

Published on 26/04/2022 à 12h44

Great service and communication fast delivery and excellent price.

Gary K.

Published on 26/04/2022 à 09h03

Fast service great customer care very pleased

Jason P.

Published on 25/04/2022 à 17h24

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David L.

Published on 22/04/2022 à 13h24

Excellent product and service

Marian D.

Published on 22/04/2022 à 10h32

Fast delivery

Onno P.

Published on 21/04/2022 à 12h37

Very. Good pricing and prompt delivery.

miroslaw K.

Published on 20/04/2022 à 11h08

very good

Jackie S.

Published on 19/04/2022 à 13h31

Great service and price. Delivery tracking was good too

Aleksandrs A.

Published on 19/04/2022 à 08h06

I'm very happy with service and quality!!!😃👍

victoria R.

Published on 11/04/2022 à 13h44

Good service

Wayne G.

Published on 04/04/2022 à 16h15

Fast delivery no issues

Ted G.

Published on 01/04/2022 à 13h03

Good product and good service. Thank you!

Greg

Published on 29/03/2022 à 17h52

Good service, item arrived in good time with overseas tracking to follow the purchase.

james T.

Published on 23/03/2022 à 07h48

After following the slightly confusing instructions regarding moulding the product it seemed to work well. However a few nights in and I seem to have learned to open my mouth wider in my sleep to compensate which is letting air in and the snoring is returning albeit at a lower level. Disappointing there is no money back guarantee.

Vincent G.

Published on 22/03/2022 à 09h38

Very quickly delivered
Thanks

Cynthia C.

Published on 17/03/2022 à 15h01

Good communication

Mark C.

Published on 15/03/2022 à 15h16

Little communication on delivery process. Received notifications about delivery in German only. Video instructions for assembly and use were confusing

Kenneth W.

Published on 15/03/2022 à 13h17

Delivery was quick and fast very prompt very happy with my item and delivery.