Customer reviews of SomniShop

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 3 018 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
The package was delivered to me by post. I had to pay 20.35Fr for customs clearance and VAT. I think this deserves to be noted
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Acheteur Vérifié
Rating: 3 out of 5
Nothing to complain about regarding the products and delivery. I just had a problem completing my order in the online store. So I removed one star
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Acheteur Vérifié
Rating: 3 out of 5
The pillow is not suitable for the intended use because it is too wide and allows lying on the back. It should actually prevent this position. Return costs are the customer's responsibility €10.
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Acheteur Vérifié
Rating: 3 out of 5
Again and again problems with delivery. First time, a long wait of about 1 week until delivery. In the next order, after 8 days, I was told that delivery was coming soon (This delivery only arrived today. It was a second delivery (this time with tracking), after another 3 days, the delivery finally arrived
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Acheteur Vérifié
Rating: 3 out of 5
ordinary
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Verified B.
Rating: 3 out of 5
The order and confirmation took place on 03.04.2018. The goods were only delivered on 10.04.2018. I think too late, because it was said that the shipment takes place 1 day after order.
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Verified B.
Rating: 3 out of 5
The package was delivered to me by the post office. I had to pay Fr. 20:35 for customs clearance and VAT. I think this should be noted.
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Verified B.
Rating: 3 out of 5
The goods and delivery all super - no worries. I just had a problem completing my order in the online store. I have therefore deducted a star.
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Verified B.
Rating: 3 out of 5
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Verified B.
Rating: 3 out of 5
Pillow not suitable for the purpose because it is too wide and yet possible to lie on your back. That should prevent the pillow. Return costs should be for the account of the customer
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Verified B.
Rating: 3 out of 5
Again and again problems with the delivery. Once long waits about 1 week until the delivery. In the following order after 8 days before delivery requested, would be coming. (This delivery has only arrived today. It was a 2nd delivery (this time with tracking) and see, after another 3 days the delivery was there.
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Verified B.
Rating: 3 out of 5
ordinary
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Verified B.
Rating: 3 out of 5
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Verified B.
Rating: 3 out of 5
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Henk V.
Rating: 3 out of 5
You buy something and upon receipt, it turns out you also need cleaning supplies. Why don't I get any tips with the order?
Searching for cleaning products is difficult.
The site is in Dutch. The products have a German manual. There are no manuals available in Dutch on the site. Too bad.
This makes the product user-unfriendly.
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Response from SomniShop
Thank you very much for your feedback, we apologize that you did not receive a Dutch manual. I will send it to you by email.
You can order our cleaning products without shipping costs via the link below:
https://somnishop.nl/product-category/snurkbeugels/snurkbeugel-reinigen/
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Guy C.
Rating: 3 out of 5
The system seems okay to us, but the distance rods come loose during sleep.
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Anoniem
Rating: 3 out of 5
Cushion not suitable for the purpose because too wide and yet a supine position is possible. That should be prevented by the cushion. Return costs must be borne by the customer 10 €
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Anoniem
Rating: 3 out of 5
Repeated problems with delivery. Once long wait about 1 week until delivery. In the next order requested delivery after 8 days, would be on the way. (This delivery only arrived today. It was a 2nd delivery (this time with tracking) and look, after another 3 days the delivery was there.
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Anoniem
Rating: 3 out of 5
just
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Anoniem
Rating: 3 out of 5
The package was delivered to me by the post office. I had to pay Fr. 20.35 for clearance and VAT. I think this should be noted.
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Anoniem
Rating: 3 out of 5
The goods and delivery were all super - no worries. I just had a problem completing my order in the online store. Because of that, I deducted one star.
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Anoniem
Rating: 3 out of 5
The order and confirmation took place on 03.04.2018. The goods were only delivered on 10.04.2018. I think too late, because it was said that shipping takes place 1 day after ordering.
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