Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

4 star reviews

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David B.

Published on 19/10/2022 à 11h59

Useful piece of kit....

venkat S.

Published on 13/09/2022 à 16h04

No problems,

Lynne H.

Published on 23/08/2022 à 13h18

You were the only supplier of the goods I bought but the postage charges were very high. I would hope these could be reviewed for such small, inexpensive products. However I am grateful to have been able to make the purchase and have been delighted with the product.

kathryn S.

Published on 20/08/2022 à 17h32

Good service. Haven’t been using product long enough to comment.

Stephanie R.

Published on 16/08/2022 à 10h30

Very pleased to find a straight-forward place to buy a replacement CPAP mask when mine broke. Easily found the exact same mask as from the NHS, and importantly it arrived much sooner than the Sleep Unit achieved, despite a slight snag with international delivery (the printed address was incomplete so it took a few extra days to find me). At about the price of a restaurant dinner for two, I would recommend picking up a spare mask to anyone who relies on their CPAP.

Jonathan P.

Published on 02/08/2022 à 14h18

Genuine item.

Greg R.

Published on 29/07/2022 à 13h33

Good service ,shame about delivery.

Lex T.

Published on 25/07/2022 à 13h07

Purchase was simple but the courier wrote to me in German, not English to inform me of delivery. The SomniShop ladies helpmed me out though by informing me in English.

ANTHONY G.

Published on 07/06/2022 à 17h15

Good pricing - and service is good when one considers its provision to the UK obviously involves a little bit longer

Mandy A.

Published on 31/05/2022 à 08h30

First email that came was in German but was followed by one in English

PAUL C.

Published on 24/05/2022 à 12h48

Philips Respironics mask

Kate S.

Published on 12/05/2022 à 10h15

Had to wait a long time for my order but when it came it was great. I didn’t realise the shop wasn’t in the Uk.

Jason P.

Published on 25/04/2022 à 17h24

12345

David L.

Published on 22/04/2022 à 13h24

Excellent product and service

Greg

Published on 29/03/2022 à 17h52

Good service, item arrived in good time with overseas tracking to follow the purchase.

Cynthia C.

Published on 17/03/2022 à 15h01

Good communication

Robin L.

Published on 15/03/2022 à 13h08

Good deli

Christopher B.

Published on 16/02/2022 à 16h56

The product was good but the package had been incorrectly addressed which caused me a lot of delivery problems

Lex R.

Published on 08/02/2022 à 09h13

Good product. Delivery good, maybe a bit pricey

Juana A.

Published on 13/01/2022 à 13h33

very Good

Sudip G.

Published on 17/11/2021 à 18h24

Good prompt service. Good range of products.

Alan W.

Published on 07/10/2021 à 13h18

Good communication
Promt service

Michal K.

Published on 05/10/2021 à 22h36

The product seems ok although it did not treat the snoring. In the end I made a surgery that helped. I will still use it for bruxism which is my secondary issue. The DHL delivery service was awful. Never had an issue but it took way to long for paid delivery. Two weeks is outrageous.

Greg R.

Published on 29/07/2021 à 14h35

Easy to use and understand website. Good prices compared to other sites.

Frederik V.

Published on 02/09/2020 à 12h26

good selection of anti-snoring devices

Nazir B.

Published on 30/07/2020 à 17h19

yes. good service, and website, competitive price

C S.

Published on 16/06/2020 à 13h24

Very efficient service.

Tony C.

Published on 08/06/2020 à 13h17

The service was good and the product arrived promptly considering international delivery and pandemic lockdown. I did get quite a lot of delivery info emails in German but they were usually accompanied by an English equivalent!

Jonathan G.

Published on 08/05/2020 à 14h16

Easy to order and quick/efficient delivery

Graeme F.

Published on 24/03/2020 à 10h58

Prompt delivery

Denroy B.

Published on 21/02/2020 à 11h30

Instructions should be written in English as well.

WILLIAM H.

Published on 21/02/2020 à 09h36

Very good service

Clifford B.

Published on 16/01/2020 à 10h05

Delivery not that fast, but it arrived!

David J.

Published on 21/12/2019 à 20h59

Good price and service on the product.

Davide C.

Published on 26/11/2019 à 07h27

good timing

Stephen P.

Published on 21/11/2019 à 14h26

Very satisfied

John T.

Published on 28/10/2019 à 01h07

Efficient service

Bernard D.

Published on 24/10/2019 à 00h35

If the inst rations where in English it would be good

Gwyneth L.

Published on 15/10/2019 à 11h56

very good

Richard H.

Published on 22/09/2019 à 12h32

what can i say, the wife is happy as my snoring has almost stopped.