Customer reviews of SomniShop

The item took a while to arrive.

product meets my expectations

Good product, but seems relatively expensive for what it is

Good but high prices

Clear and user-friendly website.

Snoring mouth guard

Professionalism

good material

Nothing to report

Yes fast

Very satisfied with the ordered product

Fast delivery. The offer could include packaging with multiple pieces to avoid unnecessary packaging.

Ordered hose cover. The cover was about 10 cm too long. It states in the product description that it is for hoses of 180 cm and the hose cap 170 cm. However, the cover I received was 190 cm. I wanted to return it unused due to the wrong size delivered, but the store initially refused for hygiene reasons. According to them, the product description stated 191 cm and therefore I must not have looked properly, but that size is really nowhere on their site. I also informed them of this via email and called them. Afterwards, they admitted that it indeed does not appear on the Dutch site (it turned out to be a German company, although you call a Dutch number, they only spoke English or German, although they do email in Dutch). They would consult with the manager and that same morning I was told that I would get my money back after all. That has now been refunded, so at my request I also adjusted the review.

You need to specify on your site that customs duties are not included in the indicated price!!!

Good service

Excellent service.

Please be aware this is an EU based shop, despite the .uk domain. If you order over the threshold then duties/VAT will be payable. This could be made clearer. I was erroneously charged under even though my order was under the limit but Somnishop took care of that so points to them. Actual goods were perfect, great price and rapidly delivered, well packed.

Order delivered neatly according to the indicated time.

It's a good product!! The t-shirt is very pleasant.

Fast delivery and works well

Good product

The service was excellent and delivery prompt. I would like to be able to purchase the short flexible pipe nearest the face mask on its own as it has a short life. The face mask will last three times as long. The short pipe is not listed as being available on its own unfortunately. Regards Sean

Fast delivery, very good quality product

It’s working

Product was delivered in good condition, though a little later than promised. Instructions were written in translated German, which made them a little difficult to understand.

Received the nasal mask as per my order and received quickly

One week of use so no results yet.... very pleasant t-shirt but size too big! It would need a size XXS for 1m65 and 53 Kg

Useful piece of kit....

Good that there is a money-back guarantee if not satisfied

Impeccable delivery, thank you very much!

Great product, correct price, thank you

Yes... fast delivery, order compliance!!!

No problems,

Pleasantly surprised that the purchased Staud Gel can be ordered in the Netherlands. I always buy it in Austria.

Negative service by phone
When you call, you get a German or English speaking lady.
Not right when you sell products in the Netherlands.

You were the only supplier of the goods I bought but the postage charges were very high. I would hope these could be reviewed for such small, inexpensive products. However, I am grateful to have been able to make the purchase and have been delighted with the product.

Good service. Haven’t been using the product long enough to comment.

Very pleased to find a straightforward place to buy a replacement CPAP mask when mine broke. Easily found the exact same mask as from the NHS, and importantly it arrived much sooner than the Sleep Unit achieved, despite a slight snag with international delivery (the printed address was incomplete so it took a few extra days to find me). At about the price of a restaurant dinner for two, I would recommend picking up a spare mask to anyone who relies on their CPAP.

Compliant with the order

Excellent service