Customer reviews of SOSAV

9,3 /10

Based on 26 974 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 3, 4 and 5 stars

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Romain C.

Published on 17/09/2020 à 21h29

RAS.

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Christian L.

Published on 17/09/2020 à 19h35

Fast delivery and fit my order.

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Florent F.

Published on 17/09/2020 à 18h06

I have bought an iPhone X charging connector and a speaker so I change it all very very well the tuto are nickel all happy with me I put the tel back on the road everything works well I was delighted and after three minutes the phone turns off and this rallume all alone I said update and the no every three minutes my tel turns off and this I went to a repairer and said the tablecloths you changed are not compatible so thank you I paid 120 euro to change my tablecloth at the repairer and my phone works properly so I am really not happy with your site with parts that are not compatible or do not work I am very disappointed I think a refund is not possible??? I am very disappointed with your site and the parts are not compatible or do not work, I think a refund is not possible. I think I will not buy from you again if you do not do anything.

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Response from SOSAV Published on 18/09/2020

Hello Florent, We thank you for your message and we are sorry to learn this information :-( It seems that you have not yet contacted our team on this subject. In order to check the status of your order with our after-sales service, please contact us by e-mail at [email protected] and give us the manufacturer's reference of your iPhone: our team will be happy to help you :-) Have a great day! The SOSav.fr team

david H.

Published on 17/09/2020 à 17h57

The order was received after two days and was very well packaged.

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aurélien G.

Published on 17/09/2020 à 17h13

Perfect!

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Stéfan T.

Published on 17/09/2020 à 16h32

I was very pleased with the service and the product. I am very pleased with the service and the product.

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frederic S.

Published on 17/09/2020 à 16h10

Excellent site

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Alan P.

Published on 17/09/2020 à 16h01

Very reactive after sales service.

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violette R.

Published on 17/09/2020 à 15h48

Fast order processing, fast delivery and quality parts. As usual.

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claudine C.

Published on 17/09/2020 à 15h35

Correct delivery time and packaging.

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Response from SOSAV Published on 18/09/2020

Hello Claudine, We thank you for your message and we are sorry to see that the part you received is not suitable for you. It is indeed a compatible cable (unofficial), as indicated on the product sheet you have chosen :-) You can, if you wish, return the item that does not suit you, and then get a refund or a credit note of it. For this, please contact our team at [email protected], we will be happy to find a solution for you! Have a nice day. Sincerely, The SOSav.Fr team

Christian L.

Published on 17/09/2020 à 14h33

RAS. Merci

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Louis-Norbert R.

Published on 17/09/2020 à 14h10

I communicated precisely the part I wanted, but it was another part (not the right one) that was sent to me.

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Response from SOSAV Published on 18/09/2020

Hello Louis-Norbert, We thank you for your message and we are sorry that the exchanges with our team did not give you complete satisfaction. We remain at your disposal and are open to any comments allowing us to improve and especially to improve your customer experience at SOSav.fr. Do not hesitate to contact our team for any question. Have a great day! The SOSav.com team

Frederic T.

Published on 17/09/2020 à 13h37

Conforms to the order

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Mohamed B.

Published on 17/09/2020 à 13h35

Fast shipping, no errors, perfect ?????

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Alberto P.

Published on 17/09/2020 à 13h03

Perfect

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Yasmine D.

Published on 17/09/2020 à 12h20

Satisfaction with the product and the delivery time

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Nicolas L.

Published on 17/09/2020 à 12h18

On-time delivery

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Stéphane I.

Published on 17/09/2020 à 11h58

easy to order, good tutorials, after in my case, after opening the connected watch it was another failure. But kindly they take back the material in this case.

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Mathilde L.

Published on 17/09/2020 à 11h25

Defect of the part for liPhone

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Response from SOSAV Published on 17/09/2020

Hello again Mathilde, As our team has indicated to you, all you have to do is send us a photo of the part you have received, together with the order number and the manufacturer's reference of your device to the address [email protected] so that we can check it together :-) Do not hesitate to contact our team directly if you have any questions, we are available. Have a nice day! Sincerely, The SOSav.Fr team

Phil G.

Published on 17/09/2020 à 10h21

Tutorial about the device to be repaired missing a very close-up picture to show the process

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julien G.

Published on 17/09/2020 à 09h17

I received the part and it works fine, but I had to wait 2 1/2 weeks to get it.

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Lucien B.

Published on 17/09/2020 à 08h41

Nothing to say, the order was made easily.

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allan G.

Published on 17/09/2020 à 07h45

Battery received quickly. Will it last?

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Rachid-Antoine R.

Published on 17/09/2020 à 07h33

Fast order and delivery. Ordered a game card reader for Nintendo Switch, functional part and at the right price.

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Yannick G.

Published on 17/09/2020 à 06h30

Material as described. Assembly OK (except 2 typos on their topic!). Functioning OK.

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Linda L.

Published on 17/09/2020 à 06h16

Fast and careful shipping, product conforms with good installation tutorial on the site

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Michel S.

Published on 17/09/2020 à 06h02

Impeccable

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Frédéric M.

Published on 17/09/2020 à 04h49

Received quickly and fit. Well done videos. Thank you.

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virginie G.

Published on 17/09/2020 à 04h49

Nothing loves perfect

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Christophe A.

Published on 17/09/2020 à 03h14

Top....

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Helmut F.

Published on 16/09/2020 à 20h41

perfectly

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Clemence D.

Published on 16/09/2020 à 18h22

Perfect repair done in 10 min

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GILBERT D.

Published on 16/09/2020 à 18h01

super product of good quality

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Aurelie D.

Published on 16/09/2020 à 17h56

Well?

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Vincent C.

Published on 16/09/2020 à 16h39

Very interesting site at the base but there battery of Iphone SE received refused any load.

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Response from SOSAV Published on 17/09/2020

Hello Vincent, We thank you for your message and we are sorry to hear about this :- / Have you tried to contact your customer service about this so that we can offer you a solution quickly? In order to remedy the situation, we invite you to simply send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will get back to you shortly. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! Sincerely, The SOSav.Fr Team

Yann B.

Published on 16/09/2020 à 16h25

Great service, delivery in 48 hours and with the tutorials of the site Screen and battery changed on an iPhone 7 in less than an hour for 80 . Everything is perfect, continue!

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Mireille A.

Published on 16/09/2020 à 16h24

Just a small comment; please be more precise and visible in the descriptions about the compatibility of the parts with the machines.

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Response from SOSAV Published on 17/09/2020

Hello Mireille, Our team would like to thank you for your comment, which is all the more important as we are always looking to improve. We currently have more than 25,000 references in our catalogue, and we are working every day to make our product sheets more complete and precise, and our disassembly guides more comprehensive. We are also at your disposal for any additional information (technical or not) by chat, phone, e-mail, and on social networks: do not hesitate ;-) Very nice day to you! Sincerely, The SOSav.Fr Team

Gilles P.

Published on 16/09/2020 à 16h11

the parts replacement tutorials are a great idea

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Isabelle R.

Published on 16/09/2020 à 16h02

No problem. Delivery on time.

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François D.

Published on 16/09/2020 à 15h52

Efficient and fast

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