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C
Rating: 5 out of 5
Good site
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Always perfect: products and especially the delivery time respected, well done
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R
Rating: 5 out of 5
Impeccable
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E
Rating: 5 out of 5
Very good customer service. I received a screen for iPhone 12 like the original, however, it occasionally showed white lines. The customer service directly sent me a new screen after receiving the old one. However, there is still a small white flash at startup from time to time, but it is not bothersome.
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M
Rating: 5 out of 5
Great! Battery conforms to the description! Original battery
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E
Rating: 5 out of 5
Very good product, very good service
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O
Rating: 5 out of 5
Good experience, helped by your video tutorials.
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G
Rating: 2 out of 5
Since yesterday I have been trying to reach customer service because I made a mistake in my purchase and I would like to exchange it. But I have no response either by phone or by chat
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Response from SOSAV
Hello,
We have responded to each of your emails.
The order has been refunded.
Best regards, Pierre.
We have responded to each of your emails.
The order has been refunded.
Best regards, Pierre.
S
Rating: 5 out of 5
Very fast and very good value for money
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T
Rating: 5 out of 5
Thank you for the very well received order.
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P
Rating: 5 out of 5
article conforms to the description, installed and works perfectly
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D
Rating: 5 out of 5
Perfect, and fast shipping. Thank you
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L
Rating: 5 out of 5
order as expected delivered on time, responsive customer service
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J
Rating: 5 out of 5
Very responsive company that I thank in passing. Upon receiving my order, the rear glass intended for my phone was broken during transport, and after an exchange by email, the glass was immediately resent and this time arrived in good condition. I highly recommend this very serious company in addition to its very interesting site with its tutorials.
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A
Rating: 5 out of 5
Thank you
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G
Rating: 1 out of 5
Non-compliant item received with the order.
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
A
Rating: 5 out of 5
2nd order, still as fast, with the guides available on the site. I easily changed the USB plug. Really top-notch.
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J
Rating: 5 out of 5
Everything went well just like for my first order. I find the first ones a bit expensive.
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K
Rating: 5 out of 5
The roof was perfect and functional
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S
Rating: 5 out of 5
fast and inexpensive
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G
Rating: 5 out of 5
fast shipping and perfect nothing to complain about
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J
Rating: 5 out of 5
Ras. Delivered on time, impeccable and functional product! Thank you.
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A
Rating: 5 out of 5
Fast, compliant, just perfect, I recommend!
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F
Rating: 5 out of 5
Very good purchase and reliable
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A
Rating: 5 out of 5
Purchase in accordance with the request, I recommend ++
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F
Rating: 2 out of 5
Defective part, no response from customer service
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
R
Rating: 5 out of 5
perfect
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B
Rating: 5 out of 5
Good
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S
Rating: 5 out of 5
Delivery as per agreement and on time.
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P
Rating: 5 out of 5
At the top, quick reception and original quality
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J
Rating: 5 out of 5
Perfect delivery
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T
Rating: 5 out of 5
Very fast delivery, part as expected, quick installation.
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C
Rating: 5 out of 5
Product conforms and fast delivery
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F
Rating: 4 out of 5
Very good product, acceptable delivery despite a routing error of the tracking letter from French Post. It may be time to start thinking about changing delivery methods.
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F
Rating: 5 out of 5
Good product
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P
Rating: 5 out of 5
Order placed simply, as a guest account, and received in 2 days for the screws of my MacBook Air
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J
Rating: 5 out of 5
Impeccable
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J
Rating: 5 out of 5
Ras and Fast Delivery
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H
Rating: 5 out of 5
Perfect. Small issue with the delivery quickly resolved. Customer service is great. Perfect quality. If I have a problem, I will order again. Thank you.
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B
Rating: 5 out of 5
Too bad the battery is not offered with the sealing gasket. Otherwise, everything is fine.
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