Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 3, 4 and 5 stars

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C
Caroline D.
Rating: 5 out of 5
following a purchase from 29/10/2025
Very satisfied
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emmanuel D.
Rating: 5 out of 5
following a purchase from 28/10/2025
Nothing to say, very fast order
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C
Christophe C.
Rating: 1 out of 5
following a purchase from 26/10/2025
Product error. I received a small heating pad (for tablet) while I ordered the model for smartphone
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
L
Laurie B.
Rating: 5 out of 5
following a purchase from 26/10/2025
Ok
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 27/10/2025
Very satisfied serious seller
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C
Cédric L.
Rating: 5 out of 5
following a purchase from 24/10/2025
Fast delivery, quality products. Top notch
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Laurent C.
Rating: 5 out of 5
following a purchase from 21/10/2025
Piece received quickly and works very well.
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V
Vincent V.
Rating: 5 out of 5
following a purchase from 11/09/2025
Products conforming to the description. Fast shipping in packaging that protects the parts well.
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B
Bruno P.
Rating: 5 out of 5
following a purchase from 24/10/2025
Received very quickly. Nothing to complain about
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J
Jean Claude P.
Rating: 5 out of 5
following a purchase from 24/10/2025
Quality product and fast delivery. Thank you.
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E
eric G.
Rating: 5 out of 5
following a purchase from 23/10/2025
Commands placed correctly and delivery times respected
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A
Antoine E.
Rating: 5 out of 5
following a purchase from 21/10/2025
Delivered quickly. Corresponding to the order. Good value for money
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Paul L.
Rating: 5 out of 5
following a purchase from 20/10/2025
Effective support. Quality product, as described.
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Lorenzo H.
Rating: 5 out of 5
following a purchase from 20/10/2025
Perfect
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J
jimmy R.
Rating: 2 out of 5
following a purchase from 18/10/2025
Order a power cable for iPhone 14, this one doesn't work? I ordered another one on Amazon to be sure and the one from Amazon works.
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
J
Julien E.
Rating: 1 out of 5
following a purchase from 20/10/2025
Screwdriver that broke after 4 screws.... And for the order, I had to harass customer service to finally get a shipment.
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
J
Jérémy B.
Rating: 5 out of 5
following a purchase from 19/10/2025
Everything is perfect, thank you
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Pierre-Paul U.
Rating: 5 out of 5
following a purchase from 10/10/2025
In line with expectations. Delivery date as promised
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FREDERIC D.
Rating: 5 out of 5
following a purchase from 15/10/2025
Delivery speed, product quality, and advice.
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B
Benoit D.
Rating: 5 out of 5
following a purchase from 13/10/2025
The parts correspond to a very affordable budget! What more could you ask for?
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JEAN-YVES B.
Rating: 2 out of 5
following a purchase from 13/10/2025
Kit number 1 with the picks is not enough to open the tablet. You need to inform users that the tool I had to order additionally is required...
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
F
Francois R.
Rating: 5 out of 5
following a purchase from 13/10/2025
Great fast delivery!
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JONAS B.
Rating: 4 out of 5
following a purchase from 13/10/2025
Fast delivery, fortunately very well packaged (back glass of a Sony). Just a shame to have to order the glue separately, could be included given the price.
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F
Franck G.
Rating: 5 out of 5
following a purchase from 10/10/2025
Hello, order received quickly great!
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Olivier L.
Rating: 5 out of 5
following a purchase from 10/10/2025
Well received, compliant and fast.
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LAURE H.
Rating: 5 out of 5
following a purchase from 11/10/2025
Everything went very well. The battery and the back cover are compliant and have already been replaced on the phone very easily thanks to the video. Perfect
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G
Guillaume C.
Rating: 5 out of 5
following a purchase from 12/10/2025
Compliant and fast
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Paolo S.
Rating: 5 out of 5
following a purchase from 09/10/2025
As always excellent!!! Thank you
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E
Etienne V.
Rating: 4 out of 5
following a purchase from 06/10/2025
Satisfied with my order, I just regret that the battery ordered had a manufacturing date in 2023 and was older than the battery of my phone. I suppose that a battery unused for so long deteriorates.
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Yann M.
Rating: 5 out of 5
following a purchase from 06/10/2025
Very well
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Brice H.
Rating: 5 out of 5
following a purchase from 05/10/2025
Good quality
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BERTRAND J.
Rating: 1 out of 5
following a purchase from 05/10/2025
The mediators provided in the kit are not sufficient for opening the Samsung SM-T580 tablet. SOSAV charges extra for the metal spatula even though it appears in their demonstration video and should therefore be provided for free.
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make a contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
P
Patrick M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect Nothing more to add
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R
Rodrigue D.
Rating: 5 out of 5
following a purchase from 05/10/2025
The battery perfectly matches the original model
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C
Carlos D.
Rating: 5 out of 5
following a purchase from 06/10/2025
Great price and fast delivery
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Patrick Z.
Rating: 5 out of 5
following a purchase from 05/10/2025
Delivery is compliant and fast.
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G
guillaume L.
Rating: 5 out of 5
following a purchase from 02/10/2025
On-time delivery, compliant products, the tutorials for replacing the parts are well done.
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F
florent R.
Rating: 3 out of 5
following a purchase from 01/10/2025
Screen impeccable, but the battery adhesive / phone closure joint was missing
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M
MOHAMED B.
Rating: 5 out of 5
following a purchase from 02/10/2025
Compliant product
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J
Jean-Marie S.
Rating: 5 out of 5
following a purchase from 01/10/2025
Package arrived on time in excellent condition, part as described (original a54 5g battery)
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