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A
Rating: 4 out of 5
Complete and readable information
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good site in general
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A
Rating: 4 out of 5
Quick
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A
Rating: 4 out of 5
fast and compliant . very good
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A
Rating: 4 out of 5
ras!
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A
Rating: 1 out of 5
5 packages defective (screen remains black or touch button hs)
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A
Rating: 4 out of 5
I recommend it
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A
Rating: 4 out of 5
Excellent. Very good alternative to repair your phone at low cost.
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A
Rating: 2 out of 5
too long a delay for part replenishment
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A
Rating: 3 out of 5
Quality parts but lack of availability
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 4 out of 5
Order received on time, RAS
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A
Rating: 4 out of 5
fast and efficient
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A
Rating: 3 out of 5
Price discrepancy on the mobile version of the website. Shipping costs are quite high.
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A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
Quality site with very good support.
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A
Rating: 2 out of 5
Product received broken very difficult to reach customer service.
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A
Rating: 4 out of 5
Well done
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A
Rating: 4 out of 5
Serious website
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A
Rating: 4 out of 5
Very practical
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A
Rating: 4 out of 5
Overall the site is very good. The after-sales service is very reactive.
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 3 out of 5
first purchase, and broke down after 2 days of use
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A
Rating: 4 out of 5
The fast delivery and detailed tutorials on the site allow a quick and easy repair. The only downside was the quality of the tool pack, which was a bit fragile.
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A
Rating: 4 out of 5
compliant delivery
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A
Rating: 4 out of 5
Very good site and tutorials
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A
Rating: 4 out of 5
Very good tutorials
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A
Rating: 2 out of 5
Delivery too expensive and defective product (tablecloth volume buttons and ignition).
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A
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. SoSAV is very good
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A
Rating: 2 out of 5
useless to ask them a service in the box comment at the time of order, because no answer of their share! if not the part arrived well and comandez at the same time of the hadesif because it is not provided with the part and you will necessarily need it.
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A
Rating: 4 out of 5
Almost perfect, only 4 nuts from the wrong part number
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A
Rating: 4 out of 5
well designed, very clear, in short a good source of information that I recommend
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A
Rating: 4 out of 5
I am very pleased with the product and the way it is used. the staff's answers are relevant. the only thing that needs to be improved is that the destination is metropolitan France and despite my attempts I have not been able to change it. this makes the delivery much longer as the post office has to investigate.
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A
Rating: 4 out of 5
perfectly
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A
Rating: 2 out of 5
Your documentation does not mention the connector behind the screen and how to unlock the panel. Your documentation only mentions the double connector on the side. I did not pay attention to this connector and I damaged it by taking out the screen, and by not unlocking correctly this connector. So I made this screen unusable by damaging the connector
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A
Rating: 4 out of 5
Very useful site for people who want to repair their phone themselves
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A
Rating: 4 out of 5
nothing to say thank you
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A
Rating: 4 out of 5
Well
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A
Rating: 1 out of 5
I have never received the missing parts.
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Response from SOSAV
Hello, After checking, as indicated during the exchanges, the Tool Kit was indeed sent to you a first time, and the tracking number was sent to you by email: "Benjamin** - 25/02/2016 - 16:46 Product Standard Tool Kit Sir, We have just shipped the following products to you: -Standard Tool Kit You can track this shipment with the following max letter number: 1H01908837545" The package was returned to us. We have sent back a second one, and the tracking number has been provided to you via email: "Benjamin** - 09/03/2016 - 16:00 Product Standard Tool Kit Sir, We have just shipped you the following products: -order APIJG2QSJ You can track this shipment with the following max letter number: 1H01908837057" You will understand that we do not have the ability to control the delivery problems that the Post Office may encounter. Sincerely yours,
A
Rating: 4 out of 5
Useful and very well explained
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