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A
Rating: 4 out of 5
Very good and fast despite the distance (Reunion Island), Time between delivery and monitoring at the top.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very fast shipping and receiving. Products conform. I'm not sure if I'm going to be able to get the part I need, but I'm sure I'll be able to get the part that I need, and I'm sure I'll be able to get the part that I need. Result a screwdriver ordered and paid for nothing.
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A
Rating: 4 out of 5
the site well
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A
Rating: 1 out of 5
The part does not correspond to the product described, no explanation available, request for assistance without serious answer ("look at the videos on the internet" "call a repairer") - I'm waiting for the authorization to make a return (!) and to get the address where to send the package ...
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Response from SOSAV
Hello, Thank you for taking the time to leave a Review. Could you tell us more about the problem you seem to have encountered? You contacted our services on a Sunday at 3:40 pm and we answered you that same day at 10:13 pm, then at 12:17 am after your second email, although we are closed on weekends (and in the evening). Concerning the comments you give us, I don't find, in the email exchanges, the following advice: "look at the videos on the internet" "call a repairman") For your information, our guides are only available in the form of images and text. Finally, as indicated by the adviser on Monday, he is waiting for information about the product received. You can of course answer him by specifying that you do not wish to wait and prefer to return the package. Sincerely, The SOSav team
A
Rating: 3 out of 5
correct timeframe
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A
Rating: 4 out of 5
Good site. However, the part ordered was not the defective part. Problem of diagnosis on our side. Maybe we need to call in the experts"
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A
Rating: 3 out of 5
Good tutorials
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
It's a pity to pay 3 shipping costs when the ordered antenna cable doesn't even weigh 1 gram. I would have been able to send it in a simple envelope directly to my home (and would have been worth the 5 th star)
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A
Rating: 4 out of 5
Serious but some doubts about the items received.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Good product but a bit expensive
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A
Rating: 1 out of 5
completely incompetent
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Response from SOSAV
Hello, Thank you for leaving a Review. However, after checking, your request was for an exchange, following an order error. You will certainly understand that the exchange can only be ensured upon receipt of the battery, which, according to the email exchanges, you have been offered. The exchange was not refused. In addition, you indicated that you wanted a second battery, but also that you urgently needed these elements. The advisor has therefore proposed to place a new order, and in parallel, to return the model purchased by mistake, which will be refunded upon receipt. Sincerely, Frédéric
A
Rating: 3 out of 5
The product is perfect and the shipping is fast BUT the price increase is not justified in my opinion and the shipping costs are really excessive. The competing sites offer the same products with your old prices more than interesting...
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A
Rating: 4 out of 5
Fast delivery, products corresponding to the description
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A
Rating: 4 out of 5
why a candy?
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A
Rating: 3 out of 5
No warning that my package has arrived at its destination, a delivery not registered on my sosav account. I do not put below 3 stars not to kill the average of the site.
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A
Rating: 4 out of 5
Efficient site but delivery a bit expensive.
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A
Rating: 4 out of 5
Very good, clear information, correct delay. The cost of postage is a point for improvement.
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A
Rating: 3 out of 5
Why this note? I sent an email to know if there was a tutorial or a notice in order to be able to change the rear window of my galaxy s5 I am waiting for an answer .... I would not like to do anything stupid.
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A
Rating: 4 out of 5
Nothing to complain about
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A
Rating: 1 out of 5
Received an intact package but the glass was cracked
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A
Rating: 4 out of 5
Higher prices than the competition but they have exclusive products.
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A
Rating: 4 out of 5
Quick
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A
Rating: 4 out of 5
Well thought out site with tutorials!
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A
Rating: 4 out of 5
Plutot clair
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
Delivery time more than correct Package delivered in a super protective cardboard box
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Be careful with your email notifications, they go to the Ads... so I found out 3 days later. It would be good to warn the customers. Otherwise everything is perfect, Sincerely Yves BERARD
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A
Rating: 4 out of 5
I am very pleased with the service and the quality of the product.
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A
Rating: 4 out of 5
Cher.
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Rating: 4 out of 5
Practice
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A
Rating: 1 out of 5
The battery I received never worked!
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A
Rating: 3 out of 5
Fast delivery, damaged coli, a mini carambar inside?
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A
Rating: 4 out of 5
Rather expensive screen, but easy to assemble, clear tutorials, my S2 is gone!
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A
Rating: 3 out of 5
No screwdriver provided with the battery, too bad!
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A
Rating: 4 out of 5
The site is quite clear but what is painful is to register, it's boring all these registrations and what happens to this information? you can't order without all this!
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A
Rating: 4 out of 5
well
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A
Rating: 3 out of 5
well
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