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A
Rating: 3 out of 5
My order had not been processed initially. I had to follow up and threaten to cancel it before it was finally processed and received within 3 days.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Very happy with the repair package. However, I'm not sure if the screen is new and I thought it was a shame that the tabs around the mobile phone and the covers are not close.
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A
Rating: 4 out of 5
Very responsive!
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A
Rating: 3 out of 5
The site is well designed but disappointed with the quality of some of the merchandise
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A
Rating: 4 out of 5
Correct delivery time
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A
Rating: 3 out of 5
See product review
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A
Rating: 4 out of 5
Very good service except the guide to change the screen was incomplete at the end compared to what I was able to do.
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A
Rating: 4 out of 5
satisfied
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A
Rating: 1 out of 5
Poor quality tools making any attempt to repair almost impossible (screwdriver not well calibrated which damages the thread, tools that break from the first use). I'm not sure if I'm going to be able to do this, but I'm sure I'll be able to do it again in the future.
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A
Rating: 2 out of 5
The battery didn't look new when it came out of the box, which is confirmed by its charge life (much less than a day). It helps out, it's 20 but far from being like the original new phone.
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A
Rating: 4 out of 5
Good customer service, but a few too many problems with the site
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A
Rating: 1 out of 5
ecran doesn't work it's not serious it's n i;porte what
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A
Rating: 2 out of 5
Poorly prepared screen Missing screw
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A
Rating: 4 out of 5
well I'm glad
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A
Rating: 4 out of 5
Quick delivery
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 3 out of 5
The package arrived safely, thank you, but I still haven't been able to change my battery because I don't have the screwdriver for that. It would be good to include it in the purchase of the battery to avoid this kind of inconvenience. As soon as I have found a small screwdriver dealer I will be able to test my new battery.
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A
Rating: 4 out of 5
Great site! Guide well explained, explicit photo, a very large choice of component! Delivery in time with tracking of the package, I go back for sure!
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A
Rating: 4 out of 5
Tutorials available on the website well done. User-friendly website.
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A
Rating: 4 out of 5
fast delivery product conforms no problem
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A
Rating: 4 out of 5
Efficient and didactic. The site to save your precious.
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A
Rating: 3 out of 5
the site is well done
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A
Rating: 2 out of 5
I had to wait over a month and a half to receive my order. I had to wait more than a month and a half to receive my order, which was reported to be out of stock after I placed the order, without any information about the delivery time. Four attempts to contact an advisor without result ... I am still waiting for a specialized advisor to contact me. Materials ok... communication and service ZERO !!!! What a shame
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A
Rating: 4 out of 5
Received by mail one day late. Well packaged despite a poorly coloured screen and a sticker on the chassis that needs to be reworked.
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A
Rating: 3 out of 5
I wish I had received the right part. Otherwise, the sales department is efficient.
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
Very good in com.
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A
Rating: 4 out of 5
Headphones as shown in photo
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A
Rating: 3 out of 5
Very good
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A
Rating: 4 out of 5
Serious seller!
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A
Rating: 4 out of 5
Site and tuto very well done. Missing battery part on tuto complete disassembly of Wiko darkside.
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A
Rating: 4 out of 5
time respected, correct packaging
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A
Rating: 4 out of 5
Super reactivity. The team is available to inform its customers. Great! Maybe a little downside: the fact that I can't reach them by phone ....
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A
Rating: 4 out of 5
Quality parts delivered on time.
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A
Rating: 4 out of 5
Well organized site with good quality products. Thanks
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A
Rating: 4 out of 5
well
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A
Rating: 1 out of 5
Fast delivery, but defective products.
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A
Rating: 4 out of 5
Very complete site that allows you to repair all smartphones yourself.
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A
Rating: 4 out of 5
Very good for the quality, a small notice according to the model, either by a link or paper would be the ideal. But by searching we find. My screen is working again, that's the main thing.
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