Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 3 and 4 stars

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xavier G.
Rating: 1 out of 5
following a purchase from 14/11/2021
I received the part but there is a problem with the adaptability on my console... I contacted them and provided them with the information they asked for. I haven't had any answer since. I'm left with an unusable part, I've spent money and a console that is still broken... Really unhappy at the moment...
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Guillaume K.
Rating: 4 out of 5
following a purchase from 17/11/2021
It works. The assembly is meticulous, it is better to reserve time and a quiet place. But once finished it works very well. I used the SOSAV tool kit and the associated screw organizer, purchased during a previous repair. These tools have been used several times and I'm happy with them. As for the screen, it is not quite the right size and had to be adjusted. Also, it's about 1mm above the case, which is very different from the original. For an extended life, it's not a big deal, but it's annoying to have this extra thickness. Hence the star. The sosav tuto is very useful with step by step pictures.
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KEVIN A.
Rating: 4 out of 5
following a purchase from 05/10/2021
fast delivery
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Manuel F.
Rating: 1 out of 5
following a purchase from 19/11/2021
I'm not sure if this is a good idea or not, but I'm sure it's a good idea.
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BENEDICTE T.
Rating: 4 out of 5
following a purchase from 18/11/2021
The only downside is that there is no email confirmation of the order and the goods have not been sent.
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emmy B.
Rating: 1 out of 5
following a purchase from 17/11/2021
I changed my screen with the video It didn't change anything I only received half of the order I'm waiting to be refunded because they charged me everything anyway I don't recommend it I've never seen that. Sending you half an order!
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DANIELA B.
Rating: 3 out of 5
following a purchase from 15/11/2021
I placed a first order in August but it did not come through. Dopo i numerosi solleciti mi hanno rimandato il pezzo che avevo scelto e questa volta è andato tutto ok.
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Camille L.
Rating: 1 out of 5
following a purchase from 27/10/2021
The tool to remove the screen of the iPhone is not of good quality, I did not succeed in removing my screen, the seal is too sticky even by heating with a hair dryer, so I did not take the risk in disassembling the whole, I am with a kit and a battery that will never be used .....
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emmanuel H.
Rating: 4 out of 5
following a purchase from 15/11/2021
To be recommended, fast delivery
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Désiaux J.
Rating: 4 out of 5
following a purchase from 12/10/2021
good site with good products and very well detailed tutorials
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Mellouki A.
Rating: 4 out of 5
following a purchase from 16/11/2021
Very well handled Huge choice Srvivice impec
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CLAUDE R.
Rating: 3 out of 5
following a purchase from 15/11/2021
2 items purchased an iPhone battery very good a quitte de démontage qualité a revoir sur les parties plastiques cassent au moindre effort.
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claude Z.
Rating: 2 out of 5
following a purchase from 11/09/2021
Given the late delivery I asked for a refund, no answer, and a month later they delivered the part I didn't need, not cool
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elodie S.
Rating: 1 out of 5
following a purchase from 13/09/2021
last product ordered, defect on the screen
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Jocelyn D.
Rating: 4 out of 5
following a purchase from 11/11/2021
Fast and reliable
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Dina S.
Rating: 1 out of 5
following a purchase from 07/11/2021
I'm very pleased with the service and the quality of the product. I'll come back to you soon.
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Philippe R.
Rating: 4 out of 5
following a purchase from 07/11/2021
I am very pleased with the quality of the products I received. Second time I ordered from SOSSav, very satisfied with the products I received.
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Vincent T.
Rating: 3 out of 5
following a purchase from 06/10/2021
Could not find the right model
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Arnauld J.
Rating: 2 out of 5
following a purchase from 14/11/2021
My package was delivered on time but the touch screen does not work.
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Karine B.
Rating: 1 out of 5
following a purchase from 31/10/2021
I am disappointed, because after the installation of the screen, it showed me a blue screen, while before there was just a crack
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didier L.
Rating: 2 out of 5
following a purchase from 15/11/2021
You sold me all the material to replace the battery of my Xiaomi mi 9 se... But the battery has been in restock for 1 month.... And I'm doing 2 charges a day while waiting.. ' Great !!!! 👍👍👍👍👏👏👏
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MARINE B.
Rating: 2 out of 5
following a purchase from 13/09/2021
I placed the order in September and just received it. The delay between the order and the delivery was very long. I understand that there may be delays at the moment but the least you can do is to keep your customers informed and make a commercial gesture. Sincerely, Marine Brogat.
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Mohand akli L.
Rating: 1 out of 5
following a purchase from 27/09/2021
I am very pleased with the service and the quality of the product. I have not received the product I ordered and of course the delay.
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FREDERIC D.
Rating: 4 out of 5
following a purchase from 28/10/2021
The parts received were in accordance with the order. The only drawback is the delivery time, which greatly exceeded the forecasts (parts were out of stock at the supplier's). This is why I do not give 5 stars.
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Matthieu B.
Rating: 3 out of 5
following a purchase from 31/10/2021
Everything was working perfectly for a week and then black screen 😕 ? Can I send it back to get another screen, if the warranty applies? Normally satisfied with SOSAV. Sincerely
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Fabienne S.
Rating: 2 out of 5
following a purchase from 11/11/2021
I had ordered a fushia coloured protection and I received a blue one
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Mohamed A.
Rating: 1 out of 5
following a purchase from 22/10/2021
Null and void first time and last order from you I ordered a part that was in stock but received 3 week since finally not in stock 😡
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modibo D.
Rating: 3 out of 5
following a purchase from 23/10/2021
I received my product. With an extremely long delivery time . I had to order my part on AliExpress three days later which arrived before ....
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Patrice A.
Rating: 4 out of 5
following a purchase from 12/11/2021
I recommend this seller for fast order processing and shipping
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Romain C.
Rating: 4 out of 5
following a purchase from 09/11/2021
Order received and compliant.
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Lionel L.
Rating: 4 out of 5
following a purchase from 07/11/2021
Serious and fast. I recommend them.
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Pascaline C.
Rating: 1 out of 5
following a purchase from 07/11/2021
I've only got one star because I haven't received my order yet.
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Samy H.
Rating: 2 out of 5
following a purchase from 20/10/2021
3 weeks waiting for the 2nd radiator the heat pipe bent lengthwise.
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Elhadji Gormack F.
Rating: 4 out of 5
following a purchase from 29/10/2021
I have received my order and I am extremely pleased with the service and the pills.
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Thomas M.
Rating: 2 out of 5
following a purchase from 07/11/2021
Still waiting for part of my order made several weeks ago.
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Belaid A.
Rating: 1 out of 5
following a purchase from 09/11/2021
My order has still not arrived after 10 days?
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Marc J.
Rating: 4 out of 5
following a purchase from 08/11/2021
no problem. Arrived on time
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Jean-Paul L.
Rating: 1 out of 5
following a purchase from 06/11/2021
Good product quality
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Alain L.
Rating: 4 out of 5
following a purchase from 08/11/2021
product received very quickly and works without problems
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Bruno C.
Rating: 4 out of 5
following a purchase from 05/11/2021
I am satisfied with the service provided
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