Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 3 and 4 stars

Reset filters
T
THIERRY C.
Rating: 3 out of 5
following a purchase from 29/05/2025
The received part does not conform to the original one.
Translated reviews
D
Damien C.
Rating: 3 out of 5
following a purchase from 24/05/2025
Battery not recognized by my phone, yet displayed as OEM.
Translated reviews
A
Aleksandar G.
Rating: 1 out of 5
following a purchase from 14/05/2025
I ordered a screen for a Nintendo new 3DS XL, the screen in question is not new but a refurbished product and also the 3D does not work with it... Thank you very much, I would like to return the screen for a refund!
Translated reviews
Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
J
Julien V.
Rating: 4 out of 5
following a purchase from 15/05/2025
Fast shipping
Translated reviews
V
valentin D.
Rating: 4 out of 5
following a purchase from 11/05/2025
Still, you could put the necessary adhesive tape to secure the screen to the chassis... I felt quite clever.
Translated reviews
G
Grégoire T.
Rating: 3 out of 5
following a purchase from 12/05/2025
Very responsive service but not flexible, impossible to modify an order.
Translated reviews
D
Deborah K.
Rating: 1 out of 5
following a purchase from 05/05/2025
I will have to return the received package because I didn't order the right thing
Translated reviews
Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
N
Nicolas C.
Rating: 1 out of 5
following a purchase from 03/05/2025
Used objects like screwdrivers are of poor quality and do not allow for the removal of screws (especially for the tri-wing screwdriver, impossible to open a Nintendo DS lite with).
Translated reviews
Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
T
Thierry B.
Rating: 1 out of 5
following a purchase from 23/04/2025
The quality of the product is very poor
Translated reviews
Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
J
jean jacques M.
Rating: 2 out of 5
following a purchase from 17/04/2025
Having followed your tutorial well! With the right tools! The motherboard battery connection has been broken!
Translated reviews
Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make a contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
N
Nicolas C.
Rating: 1 out of 5
following a purchase from 11/04/2025
Wrong order sent
Translated reviews
Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
D
Dominique B.
Rating: 2 out of 5
following a purchase from 07/04/2025
Hello, for now I unfortunately cannot give a favorable opinion. I had ordered tools and parts for telephony but unfortunately the main part is missing from the pieces they sent me. I will check with the site for recourse and for them to send me the correct parts. When you order a speaker for a P20 lite and this board is missing the speaker when it was essential for it to be there. Best regards.
Translated reviews
V
Vincent N.
Rating: 3 out of 5
following a purchase from 17/03/2025
Fast shipping. Careful packaging. Defective part: battery
Translated reviews
A
Alain A.
Rating: 4 out of 5
following a purchase from 16/03/2025
Ras
Translated reviews
M
michel D.
Rating: 4 out of 5
following a purchase from 16/03/2025
I had ordered B 7000 glue and I received T 8000 glue. Other than that, good site with very good excellent tutorials.
Translated reviews
G
Gérard R.
Rating: 4 out of 5
following a purchase from 25/02/2025
I ordered an iPhone 8 battery with mounting accessories. Among these, the gasket is presented on an installation template that is difficult to use. I had to throw it away. Apart from that, the battery is functional.
Translated reviews
M
Mahe G.
Rating: 2 out of 5
following a purchase from 05/03/2025
I was not notified of the arrival of the package and the seals ordered were not well protected.
Translated reviews
M
Matteo D.
Rating: 2 out of 5
following a purchase from 28/02/2025
I did not receive any delivery tracking and I was delivered 9 days after ordering without any message about the package being delivered; I could have waited a long time...
Translated reviews
Y
Youssouf S.
Rating: 3 out of 5
following a purchase from 21/02/2025
Well received the speaker for the iPhone 13.
Translated reviews
D
Daniel F.
Rating: 3 out of 5
following a purchase from 10/02/2025
Not very fast shipping, parts do not match the modern Mac 2010, and the Tork screwdriver offered with the purchase does not fit; I struggled to complete the installation.
Translated reviews
N
Nicolas B.
Rating: 3 out of 5
following a purchase from 03/02/2025
Scratched screen under the plastic protection. Invisible before installation, scratches discovered after reassembling the phone, when removing the protective film. What a shame.
Translated reviews
S
Sandy M.
Rating: 4 out of 5
following a purchase from 02/02/2025
The explanations are clear, and shipping is fast. Only downsides: the tools include a pick for unsealing, whereas a spatulette would have been more comfortable. I also regret that the gasket was not included in a suggested purchase or in a kit. Otherwise niquel!
Translated reviews
R
rienn D.
Rating: 4 out of 5
following a purchase from 31/01/2025
R.A.S
Translated reviews
N
Nicolas G.
Rating: 4 out of 5
following a purchase from 22/01/2025
Material received as expected and well packaged
Translated reviews
W
Walid B.
Rating: 3 out of 5
following a purchase from 22/01/2025
.
Translated reviews
A
anthony B.
Rating: 1 out of 5
following a purchase from 05/01/2025
Still not received
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you very much.
Sincerely Pierre.
F
Frederic T.
Rating: 1 out of 5
following a purchase from 14/11/2024
Battery installed without problem. In use, however, the charge stagnates at 20-25% even with a 65W charger on macbook12 2027, then jumps to 100%. The same applies to discharging: below 80%, the Mac shuts down ... the battery is at 2%-3% charge (when I put it back on charge and it lights up, the battery indicates 2%). The battery is functionally compatible, but NOTHING to do with the Mac's initial charge potential.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Pascal T.
Rating: 1 out of 5
following a purchase from 04/01/2025
I'm not satisfied: the screen, which was supposedly an Apple-certified part, doesn't work properly, and scratches appear at the slightest touch of a fingernail. So no, I'm not satisfied at all.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Michael G.
Rating: 1 out of 5
following a purchase from 22/12/2024
Delivery too long, nothing to do with the advertised date.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Michel B.
Rating: 4 out of 5
following a purchase from 03/01/2025
Good
Translated reviews
F
Florent S.
Rating: 3 out of 5
following a purchase from 02/01/2025
After installing the new battery, the battery percentage display remained at 1% despite several unsuccessful recharging attempts. The phone shut down unexpectedly every 2 min. This lasted about half a day. After resetting the iPhone several times, the battery charge increased from 1 to 25%. It's been working ever since. Hopefully I won't have any unpleasant surprises in the future.
Translated reviews
D
Dimitri R.
Rating: 4 out of 5
following a purchase from 31/12/2024
At the top
Translated reviews
D
DAVID R.
Rating: 1 out of 5
following a purchase from 27/12/2024
I bought the i phone 8 battery superior quality it holds no better than my betterie hs original apple
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
N
Nicolas D.
Rating: 1 out of 5
following a purchase from 24/11/2024
I bought the loan sensor and the associated harness, I replaced them but they don't work, I must not have made the connections properly, I'm giving up and I'm not going to open my phone again.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Maxime V.
Rating: 2 out of 5
following a purchase from 21/12/2024
2 pieces ordered. An error on both. No commercial gesture .
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
K
Kevin C.
Rating: 1 out of 5
following a purchase from 25/12/2024
My product doesn't work. Too bad, I would have loved to put 4 to 5 stars, but my first condition is that the repair is possible (and my New 3DS works, this particular component aside). In short, I paid for parts and delivery in vain.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
P
Patrick P.
Rating: 4 out of 5
following a purchase from 23/12/2024
Compliant and on time thank you
Translated reviews
I
ismael G.
Rating: 3 out of 5
following a purchase from 30/11/2024
it's a pity that the double faces for the battery are not included, so I don't know how I'm going to stick it on.
Translated reviews
A
Andre V.
Rating: 3 out of 5
following a purchase from 01/12/2024
Some items had an expiry date of 2020...
Translated reviews
M
Melanie S.
Rating: 3 out of 5
following a purchase from 25/11/2024
Despite sending the wrong screen, received the right one very quickly, too bad there was no glue with the screen.
Translated reviews
We use cookies for audience measurement and improving user experience.