Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The tools I ordered don't match the screws on my iPhone, no adhesive on my Power tablecloth when other sites sell it (I had to use glue), and the instructions for repairing it stop just before reassembling it, specifying that you have to do the steps backwards (logical). My assembly is so poor because of the tools that I'll probably have to send it for repair (or the assembly will last a week)
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Angelique M.
Rating: 4 out of 5
Perfect delivery not too long to wait
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Pierre-Albéric D.
Rating: 4 out of 5
I find that just the photos as a tutorial is quite annoying especially that we have to click to have some in HD. Lack of tuto of reassembly. I'm not sure if it's a good idea to have a HD video of it, but it's a good idea to have a HD video of it.
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Paul C.
Rating: 4 out of 5
Nothing to say about the site.
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Jeremy L.
Rating: 4 out of 5
The delivery was fast. The tablecloth for the speaker and the camera was in good condition but not conform to the original one of my iPhone 6s. My smartphone can no longer change its brightness in auto.
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natasha F.
Rating: 1 out of 5
....
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Response from SOSAV
Hello, Could you please contact our customer service at [email protected] so that we can inform you about the tracking of your package? Sincerely, The SOSav team
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Joris B.
Rating: 4 out of 5
Everything is perfect except for the joint
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Dulhoste S.
Rating: 3 out of 5
The tutorials are very well done ... however, the material received, including the disassembly kit, (and given the price) are a very very Chinese quality! I even cut myself with the flat pliers so it is sharp inside.
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Gatien F.
Rating: 1 out of 5
Never again will I order from this site, the battery pack I received I noticed was too small for my iPhone 7 plus!
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Response from SOSAV
Hello, thank you for your comment! Please contact our customer service at [email protected] and we will be able to offer you an exchange of the part. We look forward to hearing from you and wish you a good day. Sincerely, The SOSav team
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patrick B.
Rating: 4 out of 5
fast delivery, quality product, well done site;
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edouard D.
Rating: 4 out of 5
Very satisfied with the site
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Madeleine D.
Rating: 4 out of 5
Goods are in order. Fast delivery
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alain C.
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product, and I'm very happy with the service.
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sébastien P.
Rating: 3 out of 5
well
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Nix R.
Rating: 2 out of 5
I have not received my order yet.
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Response from SOSAV
Hello, Thank you for your feedback. Could you please contact our customer service at [email protected] so that we can inform you about the tracking of your package? Wishing you a good day. Sincerely, The SOSav team
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Marie G.
Rating: 4 out of 5
races ok
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PHILIPPE H.
Rating: 4 out of 5
Very clear site
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Cyril S.
Rating: 4 out of 5
No worries
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Sébastien B.
Rating: 2 out of 5
I'm sorry, but I can't get my button to work properly. It's just that it's very sensitive at times and at other times it's stuck or works alone.
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Response from SOSAV
Hello Sebastien, Thank you for your comment. Our customer service is waiting for your choice concerning the return of the part. We wish you a very good day. Sincerely, The SOSav team
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anthony L.
Rating: 4 out of 5
Impeccable
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Kamel Z.
Rating: 1 out of 5
Very bad experience with email support. I bought a screen + touch screen. Delivery was perfect. After replacing this screen no particular problem. However, after using a tempered glass, an area of the touchscreen does not work properly. I tried several qualities of tempered glass without result. The different exchanges with the after sales service did not lead to a satisfactory answer. As I did not order tempered glass on the site, they cannot offer any support! I find this unacceptable and have given up the sterile dialogue I had with the after sales service. I recommended a screen elsewhere and since then no problem. Obviously, I do not recommend it.
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Fabien S.
Rating: 2 out of 5
The tutorial only skimmed over the most critical part of the repair, removing the battery, but I could only know that after I did it. As a result, having followed the tutorial, i.e. removing the battery from the side, I tore a plug and my phone is now out of order for good. It should have been explained that you have to remove the battery from the top, following the 3 sticky strips that hold it. So I'm good to go and buy a new phone, and the battery I bought on the site is useless to me.
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Miguel C.
Rating: 4 out of 5
I made several orders at sosav no problem until my last order the product ordered and received does not work
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Franck M.
Rating: 4 out of 5
Easy site. Fast shipping. The only drawback is the quality of the plastic clips, which are almost disposable (very damaged after opening only one shelf)
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Glenn F.
Rating: 4 out of 5
Top-notch customer service
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florian J.
Rating: 4 out of 5
delivery on time, very well detailed tutorial!
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frederic J.
Rating: 4 out of 5
Very good as usual
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Joel M.
Rating: 4 out of 5
Well
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jonathan D.
Rating: 4 out of 5
order received on time as indicated.
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Edouard O.
Rating: 1 out of 5
Incorrect quality part Lithium battery for iPad with plug mounted on the wrong side! No quality control performed
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Response from SOSAV
Hello Edouard, Thank you for your feedback, our customer service has just replied to your message in order to offer you a satisfactory solution. We wish you a very good day. Sincerely, The SOSav team
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didier B.
Rating: 3 out of 5
I didn't understand well, I wanted to have the rear frame and it wasn't explained very well, but it was well packaged
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Pascal V.
Rating: 4 out of 5
Battery not working (it happens on all types of battery [motorcycle]), changed within 24 hours SAV at the top.
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Philippe M.
Rating: 4 out of 5
I have to say that I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.
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olivier B.
Rating: 4 out of 5
fine
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Remy L.
Rating: 4 out of 5
Very fast shipping, items identical to the description ?
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Julien R.
Rating: 3 out of 5
Received quickly but the item does not work properly
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Response from SOSAV
Hello Julien, Thank you for your comment. Could you please contact our customer service at [email protected] so that we can offer you an exchange of the part? All our products are guaranteed for one year. Sincerely, The SOSav team
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Philippe V.
Rating: 4 out of 5
Well
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Pascal D.
Rating: 3 out of 5
The site is very well done with videos "tutorials" to help with editing. On the other hand it is necessary to read well between the lines. If the photos suggest that the products are original manufacturers at the delivery are unfortunately adaptable!
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Benoit B.
Rating: 4 out of 5
Fast delivery. For the site, it would have been nice to have a video tutorial and that the photos show more clearly which screwdriver to use (the yellow, green, red or blue) especially for the beginning, because by trying them one by one, the pitch of a screw was damaged, result: impossible to remove the shell entirely
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Frederic H.
Rating: 4 out of 5
Fast and trouble free and replacement instructions found on the internet when the phone repairmen didn't want to do it themselves... It took me 30 minutes to get it done.
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