Customer reviews of SOSAV

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Joel M.

Rating: 4 out of 5

Published on 24/02/2020 à 08h11

Well

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Jonathan D.

Rating: 4 out of 5

Published on 23/02/2020 à 19h19

order received on time as indicated.

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Edouard O.

Rating: 1 out of 5

Published on 23/02/2020 à 13h44

Incorrect quality part Lithium battery for iPad with plug mounted on the wrong side! No quality control performed

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Response from SOSAV Published on 24/02/2020

Hello Edouard, Thank you for your feedback, our customer service has just replied to your message in order to offer you a satisfactory solution. We wish you a very good day. Sincerely, The SOSav team

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Didier B.

Rating: 3 out of 5

Published on 21/02/2020 à 14h15

I didn't understand well, I wanted to have the rear frame and it wasn't explained very well, but it was well packaged

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Pascal V.

Rating: 4 out of 5

Published on 20/02/2020 à 12h55

Battery not working (it happens on all types of battery [motorcycle]), changed within 24 hours SAV at the top.

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Philippe M.

Rating: 4 out of 5

Published on 18/02/2020 à 14h15

I have to say that I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.

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Olivier B.

Rating: 4 out of 5

Published on 17/02/2020 à 11h33

fine

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Remy L.

Rating: 4 out of 5

Published on 17/02/2020 à 06h02

Very fast shipping, items identical to the description ?

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Julien R.

Rating: 3 out of 5

Published on 17/02/2020 à 04h29

Received quickly but the item does not work properly

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Response from SOSAV Published on 17/02/2020

Hello Julien, Thank you for your comment. Could you please contact our customer service at [email protected] so that we can offer you an exchange of the part? All our products are guaranteed for one year. Sincerely, The SOSav team

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Philippe V.

Rating: 4 out of 5

Published on 16/02/2020 à 12h49

Well

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Pascal D.

Rating: 3 out of 5

Published on 16/02/2020 à 12h01

The site is very well done with videos "tutorials" to help with editing. On the other hand it is necessary to read well between the lines. If the photos suggest that the products are original manufacturers at the delivery are unfortunately adaptable!

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Benoit B.

Rating: 4 out of 5

Published on 16/02/2020 à 11h34

Fast delivery. For the site, it would have been nice to have a video tutorial and that the photos show more clearly which screwdriver to use (the yellow, green, red or blue) especially for the beginning, because by trying them one by one, the pitch of a screw was damaged, result: impossible to remove the shell entirely

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Frederic H.

Rating: 4 out of 5

Published on 15/02/2020 à 12h37

Fast and trouble free and replacement instructions found on the internet when the phone repairmen didn't want to do it themselves... It took me 30 minutes to get it done.

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Michel M.

Rating: 1 out of 5

Published on 14/02/2020 à 18h38

My order, an empty envelope. claim a second empty envelope. I think I'm dreaming.

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Response from SOSAV Published on 17/02/2020

Hello Michel, Thank you for your comment. After checking with our customer service, we have taken into account your situation and we have obviously sent you back your package a third time. However, you unfortunately made a mistake in the reference of the battery and you received a non-compatible part. We are still waiting for your return in order to offer you a credit note or a refund. Wishing you a good day. Sincerely, The SOSav team

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Jean-Luc S.

Rating: 4 out of 5

Published on 14/02/2020 à 11h08

well

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Eric J.

Rating: 3 out of 5

Published on 14/02/2020 à 07h55

Screen and battery seem to be of good quality, nothing to complain about. However, the screen replacement tutorial on iPhone 6s is problematic: not disconnecting the battery for a screen change creates a risk of short circuit when reconnecting the screen connectors. Ultimately, the risk of blowing the backlight fuse, which happened to me. This SMD fuse is 0.5mm long and requires expensive equipment and a lot of skill to change. So motherboard and phone out of order... That said, SOSAV is still a site that provides good quality material and I will order from this site again without any problem.

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Response from SOSAV Published on 14/02/2020

Hello Eric, Thank you for your comment. Indeed, the repair guide does not mention this important step, and we sincerely apologize for it. We are in the process of correcting this anomaly. If you wish to return parts, we remain at your disposal via our customer support: [email protected]. Sincerely, The SOSav team.

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Fabien M.

Rating: 4 out of 5

Published on 13/02/2020 à 16h44

Very serious and fast site;

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Ludovic O.

Rating: 1 out of 5

Published on 13/02/2020 à 08h34

I took a premium screen that is sold as a replacement for the original screen and you can't tell the difference. This is not true. I would have given it 2 stars if that's all it was. I'm going down to 1 star because in order for the after sales service to take my request into account, they want pictures of the disassembled screen and won't do anything without that. Tip, take pictures of the items you receive before you mount them just in case. I will go to the competition which is cheaper.

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Marion M.

Rating: 4 out of 5

Published on 12/02/2020 à 17h06

Delighted with my new screen and as a bonus it seems that my GPS locates me better (was locating me several tens of meters away... In the fields or the street next door) so I'm delighted. The tool is very practical. I have nothing to complain about.

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Sebastien M.

Rating: 4 out of 5

Published on 10/02/2020 à 17h06

fast efficient, thank you

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Marcel S.

Rating: 4 out of 5

Published on 10/02/2020 à 15h00

Very professional site with products corresponding to the description and sent quickly.

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Romain D.

Rating: 4 out of 5

Published on 10/02/2020 à 14h53

Very satisfied with the products purchased and the video explanations.

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Guillaume C.

Rating: 4 out of 5

Published on 10/02/2020 à 14h40

Very good site, fast delivery, top product and video

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Jeff L.

Rating: 4 out of 5

Published on 06/02/2020 à 19h57

Fast delivery

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Gilbert S.

Rating: 4 out of 5

Published on 05/02/2020 à 23h46

Overall good.

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Christopher V.

Rating: 4 out of 5

Published on 03/02/2020 à 15h39

Product with small defects, I had to cut a piece of plastic that protruded from one side and the sound is not as good as the original, slight crackling.

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Patricia C.

Rating: 4 out of 5

Published on 03/02/2020 à 15h28

I've been using this product for a while now and I'm very pleased with the service and the quality of the product. I've been using it for a while and I'm very pleased with the service. I'm very pleased with the service and the quality of the product. I received my order quickly, ordered before 3pm and left the same day as announced.

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Philippe T.

Rating: 4 out of 5

Published on 03/02/2020 à 14h51

well

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Mathieu M.

Rating: 4 out of 5

Published on 02/02/2020 à 15h01

Good quality screen, easy to assemble with the youtube tutorial.

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Lucien M.

Rating: 4 out of 5

Published on 02/02/2020 à 13h31

very well !!!!!!!!!!!

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Alex D.

Rating: 3 out of 5

Published on 02/02/2020 à 12h35

I am very pleased with the delivery and the equipment. The problem is that I ordered with -10% on the material that did not work. I have a response and no solution or follow-up.

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Michel M.

Rating: 2 out of 5

Published on 01/02/2020 à 13h30

Nothing to say, waiting for my part!!!.hoping it's fast and that it's the right one.

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Philippe S.

Rating: 2 out of 5

Published on 01/02/2020 à 13h13

Ordered on Sunday, the part arrived by post this Friday. Opening, the part delivered is not the one presented on the site and totally incompatible with my SAMSUNG GALAXY TAB S.

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Corentin P.

Rating: 3 out of 5

Published on 01/02/2020 à 12h29

The part was of good quality, arrived on time and in the right packaging, but it should have been specified that it did not come with the double-sided adhesive required for fitting. I'll do more research next time to get the corresponding adhesive.

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Philippe L.

Rating: 1 out of 5

Published on 30/01/2020 à 12h06

The part received does not work the problems no way to reach someone said on the phone nor on the networks to correct this

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Pascal D.

Rating: 4 out of 5

Published on 28/01/2020 à 11h32

Hello, everything is fine except for the SIM drawer projector which is missing. I hope that you will send it to me in my next order.

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Michel B.

Rating: 1 out of 5

Published on 26/01/2020 à 13h35

The parts ordered do not work despite the return of my order that did not change anything I wonder if it is not parts of China I bought the part in repair shop that it works very well there is a big problem with your parts

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Eddy G.

Rating: 4 out of 5

Published on 26/01/2020 à 12h08

Very satisfied on the follow-up of the departure of the order until the delivery.

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Albert P.

Rating: 4 out of 5

Published on 25/01/2020 à 13h41

This item is as described.

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Guillaume K.

Rating: 4 out of 5

Published on 24/01/2020 à 13h46

Very clear navigation on the site. Fast delivery of the order. The package was complete and was used immediately.

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