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G
Rating: 4 out of 5
It works, the repair was quite easy although I did not receive the tools although I thought I had ordered them
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
fast delivery
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J
Rating: 4 out of 5
Well
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E
Rating: 3 out of 5
Quality of the piece not so good.
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N
Rating: 4 out of 5
product conforms to the order
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A
Rating: 4 out of 5
Very responsive, 48 hours after ordering the package arrived. I was informed at every stage of the delivery. I was informed of every step of the delivery. Explanatory video well done, hoping that the battery is good quality but that time will be judge?
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A
Rating: 4 out of 5
ras facile
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A
Rating: 2 out of 5
I had to wait for an order for 2 months and another one for 1 month, and to be constantly behind them so that they don't forget me. Big internal communication problems and total disorganization! Big waste of time for me and bad moments spent.
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A
Rating: 4 out of 5
The item I ordered works very well
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A
Rating: 4 out of 5
navigation well done RAS
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A
Rating: 4 out of 5
The product was as ordered, I fitted it to my wife's phone and the problem disappeared, so I was very satisfied with my order.
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A
Rating: 4 out of 5
good, not very protective packaging for the battery though
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A
Rating: 1 out of 5
I bought a battery that does not work well and its capacity lasts less than an hour. Last Friday I received the battery and on Monday I compiled them about it, but they have not received a response yet. If the response is not received well, the service they are getting is absolutely zero.
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Response from SOSAV
Hello, Thank you for sharing your opinion following your order. Obviously you seem to have a problem with your order. As you indicated in your comment, you have sent us the information so that an after-sales action can be implemented by our team. We will follow up on this request as soon as possible. Sincerely yours,
A
Rating: 4 out of 5
Responsive site and good follow-up, I recommend this site
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A
Rating: 3 out of 5
1/ The cost of shipping to review (4.99e for an envelope in a relay point ...). The shipping was fast. 2/ Lack of clarity on the origin of the products (reconditioned? second hand?), the product received is not new.
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
In accordance with the request
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A
Rating: 4 out of 5
Very good site, good order, very nice,
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A
Rating: 4 out of 5
Good material, fast delivery. Very good
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A
Rating: 4 out of 5
Satisfied with the product received
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A
Rating: 4 out of 5
Hi I am quite satisfied considering the exchange that was made following a defective part sent, responsiveness and professionalism of the site they have reacted quickly and saw the problem with the order received so I recommend the site to all and the second part provided corresponds well to my expectations Thank you. MR G
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A
Rating: 2 out of 5
it was sold with the replacement screen a kit, but it was missing in this kit to 10 the main tool to remove the screen and in the end none of the tools sent was used: 10 for nothing
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A
Rating: 1 out of 5
I ordered a part supposedly compatible with my iPhone 6 according to the site impossible to mount because different from the original No commercial gesture but an email to tell me the right part!
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Response from SOSAV
Hello Thierry, We have received your message and we thank you. After checking your file, you have received the part you ordered, namely a Home Button cover - iPhone 6 . You were in fact looking for the HOME BUTTON + COVER - IPHONE 6 . It is a mistake of order and not an error of our services, our support has still offered you 10% discount if you want to recommend the right part to us. Wishing you a good day. The SOSav team
A
Rating: 4 out of 5
Tuto very good, encourages to start repairing. Product OK, repair OK.
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A
Rating: 4 out of 5
Conforming part and speed of delivery
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A
Rating: 4 out of 5
easy to find items in the lists, clear instructions for use.
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A
Rating: 3 out of 5
No free returns when the product is defective
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Response from SOSAV
Hi Rayann, Thank you for taking the time to share your review. As part of our warranty, we offer an exchange of the part, everything is of course at our expense. In the case of a retraction as you have requested, the return costs are indeed at the buyer's expense. The SOSav team
A
Rating: 4 out of 5
It's a pity that the battery protection foam is not included. Thank you for your service.
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A
Rating: 3 out of 5
Interesting site, fast delivery unfortunately the screen doesn't fit on my phone. I'm waiting for the return of the soap. The rest of my purchases are good quality, nothing to complain about. The rest of my purchases are of good quality, nothing to complain about.
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A
Rating: 4 out of 5
Quality parts, true to the original (screen and batteries ordered for my part) For the moment the battery holds very well, the delivery was fast 1-2 days, ideal for emergency repairs!
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 3 out of 5
well
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A
Rating: 2 out of 5
the product does not correspond to the photo, on the photo it was a battery manufactured and assembled in Korea, the battery received is manufactured and assembled in China! given the price it is cheaper on other sites, remains to be seen how long it will last?
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A
Rating: 4 out of 5
I was very pleased with the service and the quality of the product. I have been very pleased with the service and the quality of the product. Very good!
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A
Rating: 3 out of 5
The site is perfect, the explanations are remarkable. Delivered quickly. Unfortunately, after two disassembling of the small external screws, the tools in the shape of a star quickly got stuck. I can no longer disassemble my iPhone to check the installation of the battery because it no longer lights up.
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A
Rating: 3 out of 5
I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product.
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A
Rating: 4 out of 5
Very easy access, fast shipping
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A
Rating: 4 out of 5
Very good tutorial, fast delivery.
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A
Rating: 4 out of 5
Fast delivery, the site is very good, good tutorial, I recommend
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A
Rating: 4 out of 5
I received the order and it was on time and within budget.
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