Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 3 and 4 stars

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anonymous A.
Rating: 4 out of 5
Not bad, nice and intuitive navigation.
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anonymous A.
Rating: 4 out of 5
Very fast delivery
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anonymous A.
Rating: 4 out of 5
Hull ordered black, received grey.
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anonymous A.
Rating: 4 out of 5
fast even in case of problems
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anonymous A.
Rating: 4 out of 5
The only downside was that when I received my order (portable battery), an important element was missing to glue the battery back together. I think that the product should have been offered to me even if it was not included in my order.
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anonymous A.
Rating: 4 out of 5
My experience was a bit complicated due to the delivery method. I had a lot of delays but it must have been either a package lost in transit or my carelessness in writing the address wrong. I was very pleased with the service and the quality of the product. I have to say that I am very pleased with the service and the quality of the product. No problem to come back to their site that I recommend! Thank you for everything. See you soon. Adrien.
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anonymous A.
Rating: 4 out of 5
Very satisfied with the speed of shipping and delivery. The product is as described. The only drawback is that the tabs for removing the battery are not provided for gluing the replacement battery. Of the blow one must manage by our own means. SOSAV forgets to specify this point in its procedure.
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anonymous A.
Rating: 3 out of 5
too long for delivery
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anonymous A.
Rating: 2 out of 5
Non-original parts, loss of functionality of the connected pocket... Missing components on the board compared to the original
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anonymous A.
Rating: 4 out of 5
arrived earlier than expected but not yet installed
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anonymous A.
Rating: 4 out of 5
Perfect delivery and tutorial. Nothing to say. The quality of the screen is not the original one on a 5S. It is satisfactory but not as responsive especially for multi-touch/swipe. A trader on London (Pakistani), had better quality on a previous replacement. I RECOMMEND THIS SITE. GOOD VALUE FOR MONEY
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anonymous A.
Rating: 4 out of 5
Fast delivery, very helpful advice.
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anonymous A.
Rating: 2 out of 5
The delivery and the quality of the screen are irreproachable. I'm not sure if it's a good one or not, but I'm not sure if it's a good one, and I'm not sure if it's a good one or not. It would be honest to specify it in the technical description.
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Response from SOSAV
Hi Stephane, Thank you for taking the time to share your review. Replacing the iPhone 6 screen has no impact on the Touch ID functionality. This functionality is indeed controlled by your home button and the home extension cable that runs along the metal plate. You have recovered these elements on your old screen, it can not be related to the new screen. We invite you to check the state and connection of the tablecloths of your home button and its extension, one of them has either been damaged or has been incorrectly connected. We remain at your disposal at [email protected] if you need more information. The SOSav team
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anonymous A.
Rating: 1 out of 5
the battery was shorter and does not hold the charge. impossible to reach them by phone
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anonymous A.
Rating: 4 out of 5
Fast and efficient delivery
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anonymous A.
Rating: 4 out of 5
Good site gives good information with tutorials to help disassemble.
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anonymous A.
Rating: 4 out of 5
I was satisfied with all the service of the site (time of sending the package, temp of treatment of the order, customer service . ) good its my 1st order on the site and in my opinion not the last.
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anonymous A.
Rating: 1 out of 5
Still haven't received the right C-piece to despair about.
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Response from SOSAV
Hello Jérôme, After checking, we have shipped your order 3 times. If an error in the routing or the loss of a parcel can happen exceptionally, it is very surprising that none reached you especially since they were not returned to us. Your address is a place that has no street name or number, can you confirm it to us at [email protected] in order to resolve the situation as soon as possible? With our apologies for the inconvenience caused. The SOSav team
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anonymous A.
Rating: 3 out of 5
Order and material received without any problem. Repair material not solid (screwdriver of poor quality). Electronic equipment to be replaced is well made and functional. The description of the repair actions is not good, especially with necessary actions not described and unnecessary actions described that made me make mistakes that led to the loss of the equipment during the repair. Too bad. Good site but to be followed with caution.
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anonymous A.
Rating: 2 out of 5
Poor packaging and delivery.
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anonymous A.
Rating: 4 out of 5
Item conforms, received quickly.
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anonymous A.
Rating: 4 out of 5
Received order with a slight delay. I'm very pleased with the quality of the product and the service. I'm very happy with the service and the quality of the product.
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anonymous A.
Rating: 4 out of 5
Good service, well done tutorials even if some pictures could be more detailed.
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anonymous A.
Rating: 4 out of 5
I am very pleased with the service and the quality of the product.
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anonymous A.
Rating: 4 out of 5
Well
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anonymous A.
Rating: 4 out of 5
Easy installation of the battery despite a difference in the tape to reattach the battery
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anonymous A.
Rating: 4 out of 5
The battery of my Macbook Pro Retina mid 2015 is installed, the post works well, at least for now. However there is no indication of the battery, so I was a little hesitant to install it at first.
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anonymous A.
Rating: 4 out of 5
Génial sympa ma batterie tiens nickel! Et le ptit bonbon ?? ?? .. thank You ??
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anonymous A.
Rating: 3 out of 5
Sorry SOSAV. So far, the service has always been correct. I'm very happy with the service and the quality of the product, and I'm very happy with the quality of the product. I'm very happy with the service and the quality of the product, and I'm very pleased with the service. I have to say that I am very pleased with the service and the quality of the product. For the damaged package: -2 stars ?
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anonymous A.
Rating: 4 out of 5
Easy to use site and fast shipping, So far so good :).
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anonymous A.
Rating: 3 out of 5
I was quite disappointed with my order, I was expecting more support.
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anonymous A.
Rating: 4 out of 5
Sympa.
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anonymous A.
Rating: 3 out of 5
Ordered a charging connector with microphone, received without the microphone. So 3/5. Otherwise the tuto assembly disassembly 5/5. Sincerely
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Response from SOSAV
Hello Bernard, Thank you for taking the time to share your review. You have received a Galaxy S7 charging connector + microphone: https://www.sosav.fr/store/galaxy-s7/9977-connecteur-de-charge-galaxy-s7.html Indeed, the microphone is an integral part of the charging connector, it is already mounted and soldered. It is the small square that is just next to the charger plug. We remain at your disposal and wish you a good day. The SOSav team
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anonymous A.
Rating: 4 out of 5
Nice site, efficient search, reasonable prices and timely delivery! Perfect ??
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anonymous A.
Rating: 4 out of 5
very good service.
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anonymous A.
Rating: 4 out of 5
Complete site with many references. Reactive team by mail.
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anonymous A.
Rating: 1 out of 5
I haven't received my order yet :(
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anonymous A.
Rating: 4 out of 5
I was able to repair my screen without difficulty; my only regret is that I had not been warned by the site that I had to buy in addition to the adhesive, not proposed either with the tools. I'm very pleased with the quality of the product and the time it took to receive it. I recommend
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anonymous A.
Rating: 4 out of 5
The object of average quality: the hole of fixing of the battery cover is not in its place, impossible to screw. The battery works in any case. Very good price though
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anonymous A.
Rating: 4 out of 5
Very satisfying for the products! I have to say that the price of the delivery is too expensive for my taste.
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