SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
I ordered a no code battery to get rid of the error message. The battery works correctly but the no code function doesn't, even though I plugged in the original bms.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
R
Raphaelle A.
Rating: 1 out of 5
following a purchase from 17/09/2024
This is the second time I've placed the same order in 6 months, that I've requested and paid for express 24h delivery because it was an emergency, and that the parcel arrived more than 48h later. It's one thing for the carrier to be responsible, but it's another thing for the delivery options on the site to always include the 24h option, which is untrue and unacceptable!
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Mathieu B.
Rating: 2 out of 5
following a purchase from 14/09/2024
I received the part but after asking a question to the site no answer so my part is useless ...... 50euro in the .....
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie-Therese B.
Rating: 1 out of 5
following a purchase from 13/09/2024
After changing to the no code battery my phone won't charge even though there are no more error messages! In the end, I don't recommend no code batteries.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie B.
Rating: 2 out of 5
following a purchase from 09/09/2024
We pay for 24-48h but the parcel arrives a week later, not very correct or professional.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
Juliette P.
Rating: 4 out of 5
following a purchase from 12/09/2024
Fast delivery but screen glass arrived broken
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Ambroise F.
Rating: 1 out of 5
following a purchase from 12/09/2024
1. It wasn't specified that battery stickers were supplied, so I bought extra for nothing 2. The battery connector is almost 1mm too long, preventing it from being clipped into the socket provided. As a result, the plug on the battery side is dead. This is the first time I've been unable to fit a battery.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
A
Andre S.
Rating: 4 out of 5
following a purchase from 11/09/2024
I received the parcel well. the battery blocked the load with 70% and even 30% the pc not recognizing it I had to battle to solve the problem now it loads with 100% all is well I recommend the site "a tutorial for neofite delivered with the parcel would be the good come" Cordialement
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Delphine S.
Rating: 1 out of 5
following a purchase from 31/08/2024
Wrong product sent
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
S
Serge J.
Rating: 3 out of 5
following a purchase from 01/09/2024
The nylon tools in the repair kit are of poor quality. The battery isn't great either, compared with my old one, which I still have to change every day, and I'm not a regular phone user.........
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Benoit B.
Rating: 1 out of 5
following a purchase from 15/08/2024
The battery heats up a lot and doesn't hold a charge. To give you an example, it holds a charge for about 2h30, which is ridiculous.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
R
Roland J.
Rating: 1 out of 5
following a purchase from 22/08/2024
Satisfied
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
L
Laurent A.
Rating: 2 out of 5
following a purchase from 19/08/2024
The order arrived on time, but the screen had been opened and 3 braids were missing. Unprofessional
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Marie-Francoise L.
Rating: 1 out of 5
following a purchase from 11/08/2024
Unfortunately I never received my order
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
C
Christophe M.
Rating: 2 out of 5
following a purchase from 01/08/2024
The screen I ordered is not as described. The tablecloths for the volume and ignition buttons are missing.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
V
Vladimir P.
Rating: 1 out of 5
following a purchase from 01/08/2024
Received via recorded delivery, equipment received broken
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Mohamed C.
Rating: 3 out of 5
following a purchase from 28/07/2024
Medium quality
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Nicolas C.
Rating: 4 out of 5
following a purchase from 25/07/2024
excellent delivery very well packaged product
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Julian F.
Rating: 1 out of 5
following a purchase from 19/07/2024
The product does not correspond at all to the description. The battery doesn't fit at all and the connector is on the wrong side... Thank you for wasting my time.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
D
Dominique G.
Rating: 3 out of 5
following a purchase from 24/07/2024
Perfect site, great tutorials, good price and fast delivery. I had a battery failure with my IPhone8, so I ordered everything I needed from them. Unfortunately, I received a gasket that was too big (not from an Iphone8), but I was able to change it after sending photos and an e-mail.
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Thierry M.
Rating: 4 out of 5
following a purchase from 22/07/2024
Fast and efficient. All I have to do now is use the products to evaluate them.
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Dominique B.
Rating: 4 out of 5
following a purchase from 22/07/2024
No problem Fast delivery
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F
Franck A.
Rating: 2 out of 5
following a purchase from 18/07/2024
I am waiting for a refund for my order which has been delayed for 8 days I am on dece supplier
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Response from SOSAV
Hello,
We are still waiting for the product.
As soon as we receive it, we will make the necessary arrangements.
Best regards.
S
Stefane V.
Rating: 4 out of 5
following a purchase from 08/07/2024
A little long to receive the parcel because there was a stock shortage on one of the products ordered but which was available on the site at the time of the order.
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Ludovic O.
Rating: 1 out of 5
following a purchase from 08/07/2024
Battery not compatible. Not recognized by iPhone 8
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
S
Sambou D.
Rating: 4 out of 5
following a purchase from 13/07/2024
Very high level for a repair novice
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Thierry M.
Rating: 4 out of 5
following a purchase from 13/07/2024
Good to recommend
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Henri A.
Rating: 1 out of 5
following a purchase from 09/07/2024
Looking at the tutorial, it's easy, but I was almost there and a tablecloth broke, so I had to repair it.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
L
Lucien D.
Rating: 1 out of 5
following a purchase from 06/07/2024
Connector doesn't fit - can't be connected to the tablecloth
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
R
Rinish J.
Rating: 2 out of 5
following a purchase from 04/07/2024
I bought an oppo find x2 NEO battery that I returned because it heats up a lot. I'm waiting for an exchange or refund.
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Response from SOSAV
Hello,
The exchange was successful. Please let us know how it goes.
Best regards.
J
Jean B.
Rating: 3 out of 5
following a purchase from 03/07/2024
It seems that the screen is flawed and clicks on its own at the bottom of the touchscreen, which is annoying.
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Jennifer R.
Rating: 3 out of 5
following a purchase from 26/06/2024
Product received defective and battery purchased to avoid error message. So I get the error message
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
F
Frédéric L.
Rating: 4 out of 5
following a purchase from 25/06/2024
Great!
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Claude R.
Rating: 4 out of 5
following a purchase from 20/06/2024
Not yet satisfied with my purchase
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Philippe M.
Rating: 4 out of 5
following a purchase from 19/06/2024
with regard to the dismantling kit, the Phillips screwdrivers are not calibrated for the iphone's internal screws.
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Victor S.
Rating: 2 out of 5
following a purchase from 14/06/2024
parcel in very poor condition on arrival. Nothing is broken but it's still fragile material.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
F
Fabrice V.
Rating: 3 out of 5
following a purchase from 10/06/2024
Package received on time, but disappointed with the disassembly kit, the glue was completely dry, impossible to use.
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Herve F.
Rating: 4 out of 5
following a purchase from 04/06/2024
Good product, excellent tutorial with one detail: specify to remove the simm card drawer Very fast shipping Product purchased: complete AV front panel for Samsung Galaxy A51
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Vincent D.
Rating: 2 out of 5
following a purchase from 03/06/2024
Parts received on time but some internal defects. Claw and screen sticker appear to have been peeled off and re-sticked.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
S
Samy K.
Rating: 4 out of 5
following a purchase from 29/05/2024
Express delivery compliant product I recommend
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