Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Engraved hull according to the transmitted drawing model, but I found the rendering to be a little sloppy. The engraving is burnished in several places. I took photos, but it's a pity quality control wasn't done before shipment.
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John W.
Rating: 3 out of 5
following a purchase from 06/04/2024
Hello, I'm a bit disappointed because one of the screwdrivers was damaged so I couldn't unscrew certain screws with it. It was a real pain.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
L
loic M.
Rating: 2 out of 5
following a purchase from 08/04/2024
Some tools (3-wing screwdriver) are not at all suitable for changing screens.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
T
thomas G.
Rating: 3 out of 5
following a purchase from 26/03/2024
Good quality material, lack of description on the products such as the shells which already have the glue and I was missing the bag for ungluing a little long shipping time because without phone it complicated to be reached
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Loic G.
Rating: 4 out of 5
following a purchase from 23/03/2024
It's a pity that the tools ordered for the Nintendo Switch are of such poor quality.
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Gilles C.
Rating: 3 out of 5
following a purchase from 25/03/2024
The screw organizer is inconclusive, poorly laid out and not very intuitive! As a result, you get the wrong screw! Too bad
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AGENCEMENT A.
Rating: 4 out of 5
following a purchase from 19/03/2024
For the products RAS but the disassembly kit with the Vide glue too bad. They took my request into account and sent me back two tubes. Given that this glue is not easy to find at the point of sale, if I hadn't managed on my own, my screen would still be waiting for its glue. In any case, the deadline was met. I should tell the person who filled the tubes of glue that she missed the 5 th star.
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Simon P.
Rating: 3 out of 5
following a purchase from 16/03/2024
Good, but the battery is not recognized by the iPhone... shame... otherwise perfect!
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Response from SOSAV
Hello,
Thank you for your opinion. This is indeed indicated in the product description.
Best regards.
P
PHILIPPE G.
Rating: 4 out of 5
following a purchase from 11/03/2024
good product only small concern for me on the photo of the battery there were stickers yes I know the photo is not contractual.cordialement
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etienne M.
Rating: 3 out of 5
following a purchase from 02/03/2024
The screen I ordered seems to be of good quality (assembled 4 days ago), unlike the tool kit, which is of poor quality, not to say mediocre. The heads of the three screwdrivers were already worn just from disassembly. I had to go to a repair shop to tighten the pentalobe or star screws. Unacceptable for a new kit. The video tutorial is of very good quality.
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Magalie N.
Rating: 4 out of 5
following a purchase from 01/03/2024
Fast delivery Fast order processing I haven't changed the phone screen yet so I can't give it 5 stars yet.
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jean michel V.
Rating: 1 out of 5
following a purchase from 29/02/2024
Battery received faulty, inflated, awaiting service for return and exchange procedure
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Response from SOSAV
Hello,
We're waiting for you to contact us on the website about this matter.
Best regards Etienne.
G
Georges S.
Rating: 4 out of 5
following a purchase from 27/02/2024
Satisfied. Thank you.
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Thomas D.
Rating: 3 out of 5
following a purchase from 26/02/2024
impeccable delivery. It's a pity that the equipment is a bit sloppy. Poor quality spatula (soft plastic), suction cup that doesn't suction. For the rest it's ok. good screwdriver etc.
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francesca L.
Rating: 4 out of 5
following a purchase from 17/02/2024
Impec
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Elise B.
Rating: 3 out of 5
following a purchase from 04/02/2024
I'm not super satisfied. The battery supplied for the iPhone 8 doesn't last very long. AND I screwed up a screw with the tools provided while trying to change the Home button, which put the motherboard at fault, so my button will never work again.
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Morgane L.
Rating: 3 out of 5
following a purchase from 19/02/2024
Product complies with specifications. Too bad the instructions for fitting the protective film on the phone screen are missing.
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Yoan A.
Rating: 1 out of 5
following a purchase from 07/02/2024
Very professional SOSAV with fast shipping. However, I would not recommend the screen I bought. After the change, I notice that the screen doesn't always respond and freezes for a few seconds several times a day.
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
D
DORNON G.
Rating: 1 out of 5
following a purchase from 12/02/2024
Average, One item missing from my order during delivery. Urgently needed this battery. A pity.
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
D
Didier C.
Rating: 2 out of 5
following a purchase from 07/02/2024
The products are good but there are products missing from the order.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
M
Mickael M.
Rating: 4 out of 5
following a purchase from 09/02/2024
Niffff
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Malet M.
Rating: 4 out of 5
following a purchase from 07/02/2024
Great!
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Alisson P.
Rating: 2 out of 5
following a purchase from 06/02/2024
Fast delivery but iphone shows an unknown part for the changed battery. I can no longer see the battery status.
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Response from SOSAV
Hello,
Yes, if you replace the battery, it will no longer be recognized as indicated on the product sheet.
Best regards.
N
Nicola D.
Rating: 2 out of 5
following a purchase from 05/02/2024
Hello, the refurbished screen is less sensitive than the original and when you want to touch it on map it makes a big zoom. So not really satisfied!!! Nicola
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
E
Eli H.
Rating: 1 out of 5
following a purchase from 26/01/2024
after 24h of use, the screen is no longer touch-sensitive.
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
J
jean luc K.
Rating: 4 out of 5
following a purchase from 01/02/2024
well
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jean-christophe T.
Rating: 1 out of 5
following a purchase from 06/01/2024
faulty screen and no customer service
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
F
Florian C.
Rating: 3 out of 5
following a purchase from 21/01/2024
I changed the part as in your video but it still won't load 😭
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Jean-Denis F.
Rating: 4 out of 5
following a purchase from 19/01/2024
Changing the samsung A40 back camera: the right equipment and advice. Everything went perfectly.
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Loïc R.
Rating: 3 out of 5
following a purchase from 12/01/2024
An item in the order was not for the right phone (return at our expense)
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gabriel R.
Rating: 4 out of 5
following a purchase from 05/01/2024
normal delivery perfect condition perfect
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yoann B.
Rating: 4 out of 5
following a purchase from 02/01/2024
Compatible part, it would have been interesting however if a QRcode leading to a tutorial on your site linked to the part ordered.
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Gobert A.
Rating: 3 out of 5
following a purchase from 11/12/2023
Mitigated, expensive site
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Thomas K.
Rating: 3 out of 5
following a purchase from 18/12/2023
The joystick works, but in the universal kit the size of the three-headed screwdriver does not correspond to the size of the switch screws, and the screw heads are destroyed.
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Philippe O.
Rating: 3 out of 5
following a purchase from 31/10/2023
cde chassis/screen redmi note 8 pro, replacement ok. Except for the proximity sensor, inoperative, the screen flashes when using the phone. In fact, on the chassis, instead of 3 small holes, there are only 2. That's a shame, so dismantle the proximity sensor and no more flashing, but no screen shutdown near the cheek when making a phone call.
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Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
F
François-Xavier D.
Rating: 4 out of 5
following a purchase from 17/12/2023
delivery as ordered
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martial L.
Rating: 4 out of 5
following a purchase from 11/12/2023
Very good Fast No fuss
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Patrick D.
Rating: 4 out of 5
following a purchase from 12/12/2023
Good service
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BRUNO G.
Rating: 4 out of 5
following a purchase from 09/12/2023
Delivery respected. RAS
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Hippolyte V.
Rating: 3 out of 5
following a purchase from 05/12/2023
the package did not fully correspond to the description
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