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A
Rating: 4 out of 5
Very practical and responsive site
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 972 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
perfect product, perfect packaging, but long wait before shipping, yet paid by paypal!
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Satisfied with my order
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A
Rating: 4 out of 5
good response,, well protected shipment, great delivery time!
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A
Rating: 4 out of 5
the box containing the screen was open. fortunately screen intact.
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A
Rating: 4 out of 5
Fast delivery, very well protected parts, top service!
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A
Rating: 3 out of 5
order sent quickly
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A
Rating: 1 out of 5
shameful delivery date
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A
Rating: 4 out of 5
Very clear and easy to navigate search by phone number is very appreciated
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A
Rating: 4 out of 5
Very detailed ,Perfect
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A
Rating: 3 out of 5
good for disassembling my phone, but no return for reassembling my phone.
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A
Rating: 4 out of 5
Very interesting but lacks the means to diagnose faults.
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A
Rating: 4 out of 5
I found my product easily with the explanations of disassembly and reassembly very practical
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
User-friendly website, clear instructions, simple, secure and convenient ordering and payment procedures.
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A
Rating: 4 out of 5
Good. I will recommend this site.
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A
Rating: 4 out of 5
Very efficient
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A
Rating: 2 out of 5
I received my order 1 month late and it was not complete (I have since received it in full). Fortunately, the after-sales service listened to me. I'm very pleased with the service and the quality of the product, but I'm not sure I'll be able to buy it again.
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A
Rating: 4 out of 5
....
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A
Rating: 3 out of 5
Fast service. Clear presentation of the products on the site. I have been buying from SOSAV several times without any unpleasant surprises. I recommend it.
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A
Rating: 4 out of 5
The customer area is not easy to find from the home page. A direct link would be more readable than an icon, otherwise it's not too bad
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A
Rating: 4 out of 5
fast shipping
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A
Rating: 4 out of 5
as expected.
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A
Rating: 3 out of 5
long delivery time, without waiting message or indicative delivery date (+ 1 month waiting time). What's more, delivery of an item that does not correspond to the request.
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A
Rating: 1 out of 5
Positive point: this is the only place where I found the item I need, which arrived intact at the relay point. The first exchanges with the SOSAV team were quick. Negative point: After 2 months of waiting I cancelled my order and bought a new phone. Why did you wait for my cancellation to send the product? A better communication about the availability of the product would have been appreciated, it would have saved me the purchase of a new phone.
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A
Rating: 1 out of 5
Very long delivery time. The part delivered does not correspond to what I ordered.
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A
Rating: 4 out of 5
Easy to consult
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A
Rating: 4 out of 5
perfect order and follow-up
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A
Rating: 2 out of 5
I received the parts quickly and well packaged. I have followed the tutorial to change the charging port of my iphone 5 and the battery after reassembling nothing works.... though the failure was precisely targeted and the assembly was done with care. I wasted my time and money ...
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A
Rating: 4 out of 5
Maximum efficiency but I got the wrong I phone model. So at the exit not the right parts nor the right video I realized a little late so the i phone is unrecoverable and the parts not unpacked useless. It is not the fault of the site but a check on the product reference would be desirable.
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A
Rating: 3 out of 5
pas forcement fiable.
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A
Rating: 4 out of 5
well
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A
Rating: 3 out of 5
Product adapted to the demand. Excellent response and delivery time. I was very pleased with the quality of the product and the service provided. I would like to thank you for the excellent service.
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A
Rating: 4 out of 5
I was very pleased with the service and the quality of the product. Refund within 3 days. I'm very happy with the service.
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A
Rating: 3 out of 5
I don't understand the price difference between a home delivery and a delivery in a pick up station, nor the delay. I think a simple bubble letter would have been sufficient.
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A
Rating: 4 out of 5
On the whole correct can do better.
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A
Rating: 3 out of 5
I'm not sure I'll be able to find the right product, their search engine needs to be improved. Contact with the after-sales service is not good, I'm not sure I'll go through this site again
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A
Rating: 4 out of 5
well
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A
Rating: 3 out of 5
Fast shipping, but the package arrived crushed, fortunately nothing damaged, because the package was crushed on the bottom (probably transported upside down) - 3 stars because the protective padding does not surround the goods! all was underneath ... if the package had been crushed on top, the iPhone 6 screen I ordered would have arrived broken! (protection of the goods to be revised or at least improved)
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