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A
Rating: 4 out of 5
Easy to consult
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
perfect order and follow-up
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A
Rating: 2 out of 5
I received the parts quickly and well packaged. I have followed the tutorial to change the charging port of my iphone 5 and the battery after reassembling nothing works.... though the failure was precisely targeted and the assembly was done with care. I wasted my time and money ...
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A
Rating: 4 out of 5
Maximum efficiency but I got the wrong I phone model. So at the exit not the right parts nor the right video I realized a little late so the i phone is unrecoverable and the parts not unpacked useless. It is not the fault of the site but a check on the product reference would be desirable.
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Rating: 3 out of 5
pas forcement fiable.
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Rating: 4 out of 5
well
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Rating: 3 out of 5
Product adapted to the demand. Excellent response and delivery time. I was very pleased with the quality of the product and the service provided. I would like to thank you for the excellent service.
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Rating: 4 out of 5
I was very pleased with the service and the quality of the product. Refund within 3 days. I'm very happy with the service.
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Rating: 3 out of 5
I don't understand the price difference between a home delivery and a delivery in a pick up station, nor the delay. I think a simple bubble letter would have been sufficient.
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Rating: 4 out of 5
On the whole correct can do better.
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Rating: 3 out of 5
I'm not sure I'll be able to find the right product, their search engine needs to be improved. Contact with the after-sales service is not good, I'm not sure I'll go through this site again
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Rating: 4 out of 5
well
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Rating: 3 out of 5
Fast shipping, but the package arrived crushed, fortunately nothing damaged, because the package was crushed on the bottom (probably transported upside down) - 3 stars because the protective padding does not surround the goods! all was underneath ... if the package had been crushed on top, the iPhone 6 screen I ordered would have arrived broken! (protection of the goods to be revised or at least improved)
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Rating: 3 out of 5
the tutorial part is great!
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Rating: 3 out of 5
Very good, except omissions in the tutorial of some difficulties. impeccable shipping, best price I have found
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A
Rating: 4 out of 5
Fast and compliant with the order despite a mistake on my part when ordering Sav super fast to respond to me
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A
Rating: 2 out of 5
I've been using this phone for a while now, but it's a good idea to check it out and see if it's working. It is not specified that it must recover the 2 buttons On / off and volume of the old phone (and there it spoils, the volume button hangs and the phone is unusable) 87 euro for no result
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A
Rating: 4 out of 5
As described
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A
Rating: 4 out of 5
Bon site
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A
Rating: 3 out of 5
a good site but the compatibility of some products must be checked concerning the Samsung s4 screen.
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Rating: 3 out of 5
package arrived in bad condition
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Rating: 4 out of 5
quick
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Rating: 4 out of 5
The reassembly of some traps is not well explained. I had to go see more explicit videos.
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Rating: 4 out of 5
Almost perfect! If it could be a little cheaper...!
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Rating: 1 out of 5
I have received an order but not the right parts and no time to redo the how. out of 3 how to drift only one and arrive fully and on time.
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A
Rating: 4 out of 5
quality of operating procedures, on-time delivery, average screen quality
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A
Rating: 4 out of 5
The site is great, ideal for those who want to repair their phone by themselves. I would have put 5 stars if I had found the screen for my Samsung galaxy mega that I have been trying to repair for a few months.
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A
Rating: 2 out of 5
A very bad experience, 2 and a half months to fix my phone the screen sent was not compatible, a service quite unresponsive and disorganized which explains so much time. The problem was solved anyway so I put 2 stars only for this reason. It is still very disappointing for a French company.
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A
Rating: 4 out of 5
Clear, very accessible site, easy to consult
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Rating: 4 out of 5
Very practical
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Rating: 3 out of 5
No problems with the site.
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Rating: 3 out of 5
Good, but I didn't get the right antenna (too short)
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Rating: 4 out of 5
Very good site for the repair in my case! I'm very pleased with the service and the quality of the product.
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Rating: 1 out of 5
I have received my order and I am very pleased with the service. I have been moved twice to the relay point when there was nothing, nice! Neither colissimo nor SOSAV gave me any real explanation, my request for reimbursement has been put in stanby. They even offered me a second shipment with the shipping costs at my expense. A shame! I don't know yet how long this story will last before I can be reimbursed.
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Rating: 3 out of 5
serious site, careful and fast shipping. video tutorials would be a real plus
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Rating: 4 out of 5
...;
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Rating: 4 out of 5
Professional
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Rating: 4 out of 5
....
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Rating: 4 out of 5
Convenient, we find what we are looking for.
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Rating: 4 out of 5
Good description, good tutorial for the realization Material conforms Small reserve: reception one day after the expected date
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