Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Fast shipping but poor quality products. No answer from the SAV for a repair or a refund. 25 euros lost.
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Response from SOSAV
Sir, We received a return request from you on Monday (22/08) at 11:53 am, to which we responded positively at 5:41 pm. As indicated, we will of course proceed with the refund of the part that does not give us satisfaction. Sincerely yours,
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anonymous A.
Rating: 4 out of 5
A recommander
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anonymous A.
Rating: 3 out of 5
Product conforms, but delivery time a little long, more than 10 days without news, following my phone call to the company, the product is sent in the stride?
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anonymous A.
Rating: 1 out of 5
At first everything goes well : well done website, package delivered quickly. However, you can't count on an after-sales service in case of problem (for my part, the iphone screen received was defective) : no answer to my request, without even talking about refund. I'm not sure what to expect from this company, but I'm sure it's a good one.
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Response from SOSAV
Sir, After searching, we can't find any trace of contact from you. Could you please send us a request to our email address [email protected]. We usually reply within the day. Sincerely yours,
A
anonymous A.
Rating: 4 out of 5
Very useful site to repair your phone.
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A
anonymous A.
Rating: 2 out of 5
No
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anonymous A.
Rating: 4 out of 5
I am very pleased with the service and the quality of the product.
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anonymous A.
Rating: 1 out of 5
Delivery very slow product with no quality the black screen is not glued correctly result I have to buy a new screen do not even talk about the customer service impossible to reach result I will not order more screen at sos av
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anonymous A.
Rating: 4 out of 5
fast and efficient
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A
anonymous A.
Rating: 4 out of 5
Fast and serious treatment.
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anonymous A.
Rating: 1 out of 5
Everything is fine if the ordered part works, knowing that the prices are very expensive compared to other sites. From the moment the part is defective, we have to send it back at our expense and we see that we start to get bogged down in a long debate that will cost us, that's when we realize that this site is actually unreliable. A piece of advice, look for a site that doesn't want your money, and there are many that are reliable. The service is zero. I found the same part at 8 euros with the price of shipping while on this site it cost me 18 euros with a defective part ...
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A
anonymous A.
Rating: 4 out of 5
Well
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A
anonymous A.
Rating: 4 out of 5
Good overall.
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A
anonymous A.
Rating: 4 out of 5
Good site but few parts for older models!
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A
anonymous A.
Rating: 4 out of 5
expedition rapide
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anonymous A.
Rating: 1 out of 5
Customer service completely lacking, shipping of defective product, the battery burned my Iphone motherboard. Diagnosis confirmed by a professional. Obviously no return, no response from SOSAV, even their captain repair ignores me. In short, a legal action will perhaps make them wake up.
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anonymous A.
Rating: 4 out of 5
Hello, the site is very well done, it is clear so easy to access. The tutorials are also very clear and well thought out, with the parts "before starting" for those who do parts replacement for the first time. In short, I am quite satisfied. The small negative side I found, concerning the tutorials: we have the parts "how to disassemble the phones" which is very good but, to go further in the tuto by explaining how to reassemble the phone would have been really perfect.
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anonymous A.
Rating: 1 out of 5
Pas top !
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A
anonymous A.
Rating: 4 out of 5
Satisfied with the after-sales service.
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anonymous A.
Rating: 4 out of 5
The site is well done with all the information we need.only I made the mistake of ordering a part that is soldered to the motherboard.I didn't see it until too late on the site.I unpacked the product. So much for me. I have to find a repairer from your site captain repair
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anonymous A.
Rating: 4 out of 5
......
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A
anonymous A.
Rating: 3 out of 5
I was supposed to receive my order the next day and chronopst did not know the opening hours of the relay store. They arrived too late. I had to wait until the next day.
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A
anonymous A.
Rating: 4 out of 5
super
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anonymous A.
Rating: 3 out of 5
slightly expensive elements
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anonymous A.
Rating: 1 out of 5
000000.......
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A
anonymous A.
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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A
anonymous A.
Rating: 4 out of 5
Good, easy to find spare parts.
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A
anonymous A.
Rating: 3 out of 5
It is a site with very good prices and quality products. I am very pleased with the quality of the products. I ordered in June and received the part in August.
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anonymous A.
Rating: 4 out of 5
Well, no problems to report.
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anonymous A.
Rating: 2 out of 5
Despite the initial good choice of smartphone model SAMSUNG S4 ACTIVE, but, having wanted to consult the repair guide to appreciate the feasibility I was directed to the S4 guide which then routed me to order the part for an S4 instead of S4 Active. Delays +1 weekend, return at my expense!!!
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anonymous A.
Rating: 3 out of 5
I had to wait almost a month for a stock defect of a product ordered. The latter was not accurate at the order. I had to wait almost a month for a product that was not in stock when I ordered it. Very average in the communication with the customers.
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anonymous A.
Rating: 3 out of 5
I have been using this product for a while now and I am very pleased with the quality of the product and the service.
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A
anonymous A.
Rating: 1 out of 5
Delivery time not respected too long
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A
anonymous A.
Rating: 1 out of 5
The screen does not work, forced to put the old broken one. How do I do it?
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A
anonymous A.
Rating: 4 out of 5
fast delivery and affordable price
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A
anonymous A.
Rating: 4 out of 5
Super
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anonymous A.
Rating: 3 out of 5
First order placed on 18/07 and debited the same day but never received! 15 days after refund, then second order for the same items but not ten percent off the first order and received it the following week!
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anonymous A.
Rating: 1 out of 5
Suggests a non-compatible item.
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A
anonymous A.
Rating: 4 out of 5
Everything is there except for the instructions and a plan to put the stickers in place. Poor quality stickers. Too bad.
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A
anonymous A.
Rating: 4 out of 5
Fast and efficient.
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