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A
Rating: 3 out of 5
It is a site with very good prices and quality products. I am very pleased with the quality of the products. I ordered in June and received the part in August.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Well, no problems to report.
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A
Rating: 2 out of 5
Despite the initial good choice of smartphone model SAMSUNG S4 ACTIVE, but, having wanted to consult the repair guide to appreciate the feasibility I was directed to the S4 guide which then routed me to order the part for an S4 instead of S4 Active. Delays +1 weekend, return at my expense!!!
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A
Rating: 3 out of 5
I had to wait almost a month for a stock defect of a product ordered. The latter was not accurate at the order. I had to wait almost a month for a product that was not in stock when I ordered it. Very average in the communication with the customers.
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A
Rating: 3 out of 5
I have been using this product for a while now and I am very pleased with the quality of the product and the service.
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A
Rating: 1 out of 5
Delivery time not respected too long
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A
Rating: 1 out of 5
The screen does not work, forced to put the old broken one. How do I do it?
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A
Rating: 4 out of 5
fast delivery and affordable price
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A
Rating: 4 out of 5
Super
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A
Rating: 3 out of 5
First order placed on 18/07 and debited the same day but never received! 15 days after refund, then second order for the same items but not ten percent off the first order and received it the following week!
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A
Rating: 1 out of 5
Suggests a non-compatible item.
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A
Rating: 4 out of 5
Everything is there except for the instructions and a plan to put the stickers in place. Poor quality stickers. Too bad.
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A
Rating: 4 out of 5
Fast and efficient.
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A
Rating: 4 out of 5
I found what I needed: the coin and the explanation.
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A
Rating: 4 out of 5
Order arrived quickly, products in good condition, detailed and useful repair guide (although some details differ from one product to another regarding components). However, first order cancelled as the product was available again after a two month wait.
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A
Rating: 3 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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A
Rating: 4 out of 5
Well done site but a bit expensive
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A
Rating: 3 out of 5
I received the wrong product. I received a full screen 5c instead.
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A
Rating: 1 out of 5
To avoid: company with no professionalism: order placed on 21/07, date of receipt indicated on the screen 23/07, not having received anything on 26/07 I call them: they indicate me that as they had articles in reapproval they did not make leave the order! Finally they split the order in two, reception on 28/07 of a part of the order but one of the sent articles IS NOT THE RIGHT ONE, reception on 03/08 of the new sending and it is STILL NOT THE RIGHT ONE!!! This site apparently doesn't give a damn about its customers!!!
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A
Rating: 4 out of 5
Professional, quick response
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A
Rating: 2 out of 5
I ordered a Samsung Galaxy Tab 2 battery, and I received a Samsung Galaxy Tab 4 battery. I sent a message to customer service, still no answer after 3 weeks.
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A
Rating: 4 out of 5
correct
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Rating: 3 out of 5
For the screen, beautiful aspect, but the touch does not react as well as the original, the color rendering is correct, to see in the duration... For the battery apparently no concern to see the longevity ....
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A
Rating: 4 out of 5
Good with fast shipping.
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A
Rating: 4 out of 5
Effective site (display, search, content) for DIY repair of tablets/mobile phones. It could be improved for the explanations (indicate for example on the packaging of the new glass the very sensitive points that we risk to damage during disassembly) and the delivery methods should be reviewed: 15 to be delivered in 24 hours of a small part costing 5 is surely improvable!
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A
Rating: 4 out of 5
Serious site with a correct follow-up
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A
Rating: 2 out of 5
more than one month to receive it
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A
Rating: 4 out of 5
clear very explicit
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A
Rating: 1 out of 5
After a part out of stock for 1 month, I have a doubt on the veracity of the status ... It took 2 messages via the website, a message on the answering machine and a repair request by captain repair to learn that my part is being shipped and finally realize that the part does not correspond to the order.
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A
Rating: 4 out of 5
order as expected.
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A
Rating: 3 out of 5
Hello, I tried to call you by leaving a message, but no call back...
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Rating: 1 out of 5
Very bad experience: 1) double collection after ordering the same product: no answer neither by phone nor by using the form on the site for several days... 2) The item I received is not the one I ordered... Once again, the after-sales service does not provide any answer, either by email, by contact form or by phone... I strongly advise against this site.
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Rating: 4 out of 5
Very good, I couldn't remember what type of iPad I had
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Rating: 4 out of 5
Very good service, but it's a pity that the delivery in parcel relay is so expensive.
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Rating: 4 out of 5
Fast delivery and good quality products
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Rating: 4 out of 5
Very good transaction fast shipping
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Rating: 4 out of 5
Good site explains everything
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Rating: 3 out of 5
I managed to modify it but had some surprises
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Rating: 3 out of 5
delivery a little slow
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Rating: 4 out of 5
Serious
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