Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 3 and 4 stars

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anonymous A.
Rating: 4 out of 5
I found what I needed: the coin and the explanation.
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anonymous A.
Rating: 4 out of 5
Order arrived quickly, products in good condition, detailed and useful repair guide (although some details differ from one product to another regarding components). However, first order cancelled as the product was available again after a two month wait.
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anonymous A.
Rating: 3 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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anonymous A.
Rating: 4 out of 5
Well done site but a bit expensive
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anonymous A.
Rating: 3 out of 5
I received the wrong product. I received a full screen 5c instead.
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anonymous A.
Rating: 1 out of 5
To avoid: company with no professionalism: order placed on 21/07, date of receipt indicated on the screen 23/07, not having received anything on 26/07 I call them: they indicate me that as they had articles in reapproval they did not make leave the order! Finally they split the order in two, reception on 28/07 of a part of the order but one of the sent articles IS NOT THE RIGHT ONE, reception on 03/08 of the new sending and it is STILL NOT THE RIGHT ONE!!! This site apparently doesn't give a damn about its customers!!!
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anonymous A.
Rating: 4 out of 5
Professional, quick response
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anonymous A.
Rating: 2 out of 5
I ordered a Samsung Galaxy Tab 2 battery, and I received a Samsung Galaxy Tab 4 battery. I sent a message to customer service, still no answer after 3 weeks.
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anonymous A.
Rating: 4 out of 5
correct
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anonymous A.
Rating: 3 out of 5
For the screen, beautiful aspect, but the touch does not react as well as the original, the color rendering is correct, to see in the duration... For the battery apparently no concern to see the longevity ....
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anonymous A.
Rating: 4 out of 5
Good with fast shipping.
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anonymous A.
Rating: 4 out of 5
Effective site (display, search, content) for DIY repair of tablets/mobile phones. It could be improved for the explanations (indicate for example on the packaging of the new glass the very sensitive points that we risk to damage during disassembly) and the delivery methods should be reviewed: 15 to be delivered in 24 hours of a small part costing 5 is surely improvable!
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anonymous A.
Rating: 4 out of 5
Serious site with a correct follow-up
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anonymous A.
Rating: 2 out of 5
more than one month to receive it
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anonymous A.
Rating: 4 out of 5
clear very explicit
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anonymous A.
Rating: 1 out of 5
After a part out of stock for 1 month, I have a doubt on the veracity of the status ... It took 2 messages via the website, a message on the answering machine and a repair request by captain repair to learn that my part is being shipped and finally realize that the part does not correspond to the order.
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anonymous A.
Rating: 4 out of 5
order as expected.
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anonymous A.
Rating: 3 out of 5
Hello, I tried to call you by leaving a message, but no call back...
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anonymous A.
Rating: 1 out of 5
Very bad experience: 1) double collection after ordering the same product: no answer neither by phone nor by using the form on the site for several days... 2) The item I received is not the one I ordered... Once again, the after-sales service does not provide any answer, either by email, by contact form or by phone... I strongly advise against this site.
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anonymous A.
Rating: 4 out of 5
Very good, I couldn't remember what type of iPad I had
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anonymous A.
Rating: 4 out of 5
Very good service, but it's a pity that the delivery in parcel relay is so expensive.
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anonymous A.
Rating: 4 out of 5
Fast delivery and good quality products
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anonymous A.
Rating: 4 out of 5
Very good transaction fast shipping
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anonymous A.
Rating: 4 out of 5
Good site explains everything
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anonymous A.
Rating: 3 out of 5
I managed to modify it but had some surprises
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anonymous A.
Rating: 3 out of 5
delivery a little slow
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anonymous A.
Rating: 4 out of 5
Serious
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anonymous A.
Rating: 4 out of 5
Very good, but I had to buy a toolbox that was useless...
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anonymous A.
Rating: 4 out of 5
The site is good should really put a follow up on it and give the code of the follow up before sending the product but otherwise not disappointed except be patient for the restocking it's just for that I remove a star otherwise it's very good nothing to say.
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anonymous A.
Rating: 4 out of 5
Nothing to report, clear and easy to understand site
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anonymous A.
Rating: 4 out of 5
Excellent except that there is no chat or email exchange possible
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anonymous A.
Rating: 4 out of 5
Service client tres reactif.
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anonymous A.
Rating: 4 out of 5
Hello, the site is well done and the explanations are clear and the photos well done.
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anonymous A.
Rating: 4 out of 5
Small problem of restocking time but perfect service
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anonymous A.
Rating: 4 out of 5
I give 4
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anonymous A.
Rating: 4 out of 5
Very good site, fluid and easy to use
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anonymous A.
Rating: 2 out of 5
Correct delivery
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anonymous A.
Rating: 4 out of 5
Bon site
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anonymous A.
Rating: 4 out of 5
The pictures don't really match the product sold, but the quality is good for the price and everything is functional.
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anonymous A.
Rating: 3 out of 5
Shipping costs 5euros, for a piece that is 5grams. An envelope costs less. But fast service.
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