Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The site is well done but I was tricked I had not seen that the product was not in stock My request for change of delivery address was not taken into account I waited 3 weeks before having the product
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anonymous A.
Rating: 4 out of 5
Very professional
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anonymous A.
Rating: 4 out of 5
I will definitely use your services again. The only downside is that I was expecting my package on Saturday but only got it on Wednesday.
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anonymous A.
Rating: 4 out of 5
The laptop still doesn't charge, so there's another problem... Fast and good packaging!
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anonymous A.
Rating: 1 out of 5
Well
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anonymous A.
Rating: 1 out of 5
The product was late in coming, I had to go on the site to see that it was in restocking, which was not at all reported to me at the time of purchase that I would not have done given the urgency. No information was given on the future availability of the product. I was forced to do something else and the product is no longer useful to me. Bravo !
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Response from SOSAV
Hello, we offer for sale products in "dispo fournisseur", which generally require a restocking period of about 10 to 15 days. On each product sheet, when the product is not in stock, we indicate - in orange and bold - just above the add to cart button - the availability of this product within 15 days. If you did not see this mention, we are sorry. On this type of order, as soon as your order is validated, we send again an alert to let you know that you have one or more products that are in supplier's availability, and that therefore a longer delay than usual is necessary for the shipment. If you wish to return the part because it is no longer useful to you, do not hesitate to use our return form available at the following address: https://www.sosav.fr/tickets-support/return/ . We will of course take the part back and issue a refund. Sincerely, SOSav.com Customer Service
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anonymous A.
Rating: 4 out of 5
RAS - fast - corresponds to the order
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anonymous A.
Rating: 4 out of 5
Nicke! Well packaged and very good communication!
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anonymous A.
Rating: 3 out of 5
Order quickly taken into account and quickly delivered
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anonymous A.
Rating: 4 out of 5
Three good
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anonymous A.
Rating: 4 out of 5
Good site for self-repair
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anonymous A.
Rating: 4 out of 5
Nickel with the tuto
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anonymous A.
Rating: 4 out of 5
Well
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anonymous A.
Rating: 3 out of 5
screen quality far below the original
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anonymous A.
Rating: 4 out of 5
Good site. Available and responsive after sales support.
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anonymous A.
Rating: 1 out of 5
I've just ordered the connector, battery, tools, and followed all the steps in the video with care. The result is a black screen and no sound.
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anonymous A.
Rating: 4 out of 5
this site seems reliable
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anonymous A.
Rating: 4 out of 5
Clear site
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anonymous A.
Rating: 4 out of 5
well
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anonymous A.
Rating: 3 out of 5
misleading the shipping costs are not free as advertised
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anonymous A.
Rating: 3 out of 5
Well
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anonymous A.
Rating: 4 out of 5
Clear and well done site. The opening of the account has been laborious.
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anonymous A.
Rating: 4 out of 5
correct prices and fast delivery. tutorials a bit light
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anonymous A.
Rating: 3 out of 5
Asez bien
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anonymous A.
Rating: 4 out of 5
VERY GOOD
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anonymous A.
Rating: 3 out of 5
Good material, the screen works, delivery time too long for the material in restocking.
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anonymous A.
Rating: 2 out of 5
PRODUCT NOT COMPATIBLE WITH MY PHONE, THE GLASS SUPPOSEDLY EASILY REMOVABLE RESULT THE TABLECLOTH UNDER THE GLASS HS, GALAXY NOTE 4 HS
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anonymous A.
Rating: 4 out of 5
RAS, except the shipping costs which are high compared to the product itself
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anonymous A.
Rating: 4 out of 5
WELL DONE
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anonymous A.
Rating: 2 out of 5
Fast service.
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anonymous A.
Rating: 4 out of 5
Delivery time in accordance with the regulations
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anonymous A.
Rating: 3 out of 5
A good value for money, but an after-sales service that is not attentive enough. No telephone, so it is not always easy to be understood in writing, so in some cases I prefer to exchange by phone to better understand a problem. I really had a hard time making myself understood during an email exchange with a customer service representative. Just to make him understand that I was missing a USB cable for iPhone.
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anonymous A.
Rating: 4 out of 5
All right!
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anonymous A.
Rating: 4 out of 5
Very good support for repairs.
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anonymous A.
Rating: 2 out of 5
I ordered a complete screen for my LG G3 on this site. This one did not work... I had to send it back, I asked for a refund and it was refused. Instead I was offered an exchange of the defective part. I put 2 stars for the exchange of the part which was done without problem. Site to avoid for my part.
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anonymous A.
Rating: 4 out of 5
Very good site, very good product, one star less because received a battery mislabeled by mistake that was not adapted but the service is reliable and fast (unlike the post office meme for 8 delivery). All is well that ends well.
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anonymous A.
Rating: 4 out of 5
The idea is very very good: to give the means to individuals to repair themselves technological objects whose repair seems a priori impossible for laymen. We save a lot compared to the exorbitant prices of mobile phone repairers for example. Nevertheless, there are many improvements to be made to this service which has become unavoidable.
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anonymous A.
Rating: 4 out of 5
Very good, fast and serious
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anonymous A.
Rating: 4 out of 5
I quickly found what I wanted
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anonymous A.
Rating: 3 out of 5
Well designed site with detailed tutorials
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