Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
the Y screwdriver provided is of poor quality making unscrewing very difficult on the micro screws of the iphone 7 and the seal provided does not match the video on the site, too bad
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Response from SOSAV
Hello, Thank you for your comment and we are sorry to see that your order does not offer you complete satisfaction. Our after-sales team is waiting for your photos so that we can begin to take care of your request :-) Of course, we remain at your disposal if you need us, do not hesitate. Sincerely, The SOSav.fr Team
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aurelie M.
Rating: 5 out of 5
Efficiency, rapidity and follow up, delivery in conformity, thank you very much, I recommend
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valerie V.
Rating: 5 out of 5
site and registration very simple availability of spare parts fast delivery tuto replacement very clear
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Gherabi O.
Rating: 5 out of 5
Delivery and quality to match
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Laetitia G.
Rating: 5 out of 5
Fast delivery and I immediately found what I was looking for!
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Rafael L.
Rating: 5 out of 5
Conforms to expectations. I have ordered other items in the past and have nothing to complain about. Serious professionals. Battery changed without problems with the help of the tuto and a phone that is getting a second youth. I recommend it!
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Thierry D.
Rating: 5 out of 5
Delivered quickly and very complete. A small remark, the plastic material of the screen and the mediators should be made of a harder plastic. The screen is very difficult to remove, even when heated, and the tool quickly gets damaged. But I still managed to do it with the different mediators provided. Explanations are quite clear on the video.
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PHILIPPE O.
Rating: 5 out of 5
Super responsive and fast
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Yves L.
Rating: 5 out of 5
O Rapide
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Antonio D.
Rating: 5 out of 5
very good site at the top
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Jeremie P.
Rating: 5 out of 5
A top price and a very attentive after-sales service.
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Stéphanie P.
Rating: 5 out of 5
Very good site, great customer relationship. Fast shipping, videos are great!
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Didier C.
Rating: 5 out of 5
Good and very fast
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nordahl M.
Rating: 5 out of 5
good, fast, compliant, I recommend
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Magali M.
Rating: 5 out of 5
Thanks to the tools and the tuto I changed the battery of my iPhone 6s Very good autonomy Thanks to sosav
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Michael R.
Rating: 5 out of 5
The order was received very quickly, perfect conformity and quality!
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Charlène D.
Rating: 5 out of 5
Product conforms and delivery in time
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ARGOT M.
Rating: 5 out of 5
Unbeatable price, clear website, fast service. I am very satisfied to have discovered SOSav.
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Melanie A.
Rating: 1 out of 5
I ordered a gasket for my Karcher that does not match the size of the item ordered at all. I have tried to contact you to no avail...
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Response from SOSAV
Hello Melanie, We thank you for your message and we are sorry to hear this news :- / In order to remedy the situation quickly, we simply invite you to send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. A very nice day to you! Sincerely, The SOSav.fr Team
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Dominique D.
Rating: 5 out of 5
fast delivery
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Didier A.
Rating: 5 out of 5
I was looking for a replacement battery for a phone that came out several years ago. The site was clear and I was able to find it without any problem. The package arrived a day early and the battery works perfectly, so I won't have to buy another phone.
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ALAIN B.
Rating: 5 out of 5
impeccable in every respect
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Didier L.
Rating: 5 out of 5
Very good
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Jean philippe L.
Rating: 5 out of 5
Excellent
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Joost H.
Rating: 5 out of 5
???? Perfect!
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Aziz B.
Rating: 5 out of 5
Satisfied
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Nicolas B.
Rating: 1 out of 5
Product error during delivery. It is inadmissible not to check the references before sending the packages!
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Response from SOSAV
Hello Nicolas, We thank you for your message and we are sorry to hear this news :- / However, the photos you sent us have shown that you had received what you ordered, namely a Rear Camera - P20. Our team has already contacted you about this, so please check your junk mail if necessary. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! Sincerely, The SOSav.fr Team
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Wesley C.
Rating: 2 out of 5
2 Xbox zone batteries received and only one works so very disappointed
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Response from SOSAV
Hello Wesley, We thank you for your message and we are sorry to hear this news :- / Electronic components are not immune to malformation or faulty cases, being very fragile... However, our team came back to you very quickly because a new battery has already been sent to you. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! Sincerely, The SOSav.fr Team
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Romain J.
Rating: 5 out of 5
I am very satisfied with all my orders and especially with the reactivity of sosav in the case of the last order which did not arrive at the place of delivery and which was immediately reshipped to me and as soon as possible. Thank you for everything.
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Michaël F.
Rating: 5 out of 5
At the top
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Monique C.
Rating: 1 out of 5
I have to say that I am very pleased with the quality of the product. I have to say that it is very good and I am very pleased with the quality of the product,
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Response from SOSAV
Hello Monique, We are sorry to see that your order does not give you complete satisfaction :-( It seems that you have not yet contacted our team concerning this part. We invite you to contact us by e-mail at [email protected] : our team will be happy to help you once informed directly. Have a nice day! Sincerely, The SOSav.fr team
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SOUAD E.
Rating: 5 out of 5
easy to use site, timely delivery,
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christian D.
Rating: 5 out of 5
Very good order tracking and thanks for the advice. Keep up the good work.
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Yoan M.
Rating: 5 out of 5
Simple and efficient to use
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jean-marc S.
Rating: 5 out of 5
fast shipping and very satisfied with the products received
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DUTERDE T.
Rating: 5 out of 5
The videos are well done and meet the expectations.
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Christophe J.
Rating: 5 out of 5
The package was received as ordered and delivered quickly.
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Frederic D.
Rating: 5 out of 5
Clear site, fast and well protected order
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Frédéric B.
Rating: 5 out of 5
Excellent site, and the products are of high quality.
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Nicolas S.
Rating: 2 out of 5
Fast and careful shipping but the products do not correspond to the description
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Response from SOSAV
Hello Nicolas, We thank you for your comment and we are sorry to see that your order does not offer you complete satisfaction. It seems that you have not yet contacted our team regarding this part. In order to start taking care of this return within the framework of our after-sales service, we invite you to start by contacting us by e-mail at [email protected]: our team will be happy to help you once informed of your concern :-) Have a nice day! Sincerely, The SOSav.fr team
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