Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Hello Kenny, Thank you for your message :-) You have selected a shipping method by simple letter without tracking, the time transmitted by the postal services is indicative and is likely to vary, especially in this particular period of second confinement and approaching holidays. As you can imagine, we do not have control over the delivery of your package and are dependent on carrier delays, just like you... We hope that your order offers you complete satisfaction. Very nice day to you! Sincerely, The SOSav.Fr Team
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Serge K.
Rating: 5 out of 5
Very good, reactive and commercial, return of a new article after the non conformity of the first. I highly recommend, the competence becoming rare.
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guillaume V.
Rating: 5 out of 5
Product conforms . Fast delivery
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ANTOINE BUIRETTE T.
Rating: 3 out of 5
Changing the battery is rather difficult because the adhesive is very sticky and the small spatula of the tool kit is deformed and broken (very bad quality = Chinese). Fast delivery.
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Response from SOSAV
Hello Antoine, Thank you for your comment and we are sorry to see that this repair did not go as planned :- / We use the same tools in our repair center and given what you describe, obviously the adhesive was not sufficiently softened by the heat, the battery could have been pierced... Fortunately, everything turned out pretty well. If needed, we describe the replacement procedure in this video: https://www.sosav.fr/guides/mobiles/iphone/iphone-6s/batterie/ At 2.47', we indicate that you should heat the back of the device for a maximum of 20 seconds, and start again a few moments later if you feel any resistance. We remain available for any further information and apologize for the inconvenience caused. Have a great day! Sincerely, The SOSav.Fr Team
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Thierry S.
Rating: 5 out of 5
super company, delivery in time and tempered glass for smartphone exactly adapted, I recommend and see you soon on your site, greetings
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Eric S.
Rating: 5 out of 5
Fast delivery. The product corresponds to the description and I was able to use it.
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Frédéric B.
Rating: 5 out of 5
Clear, simple and complete. I recommend this site for MacBook parts.
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Stephane R.
Rating: 5 out of 5
Very fast delivery and well packaged package.
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gabriel H.
Rating: 5 out of 5
Nothing to say
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Amine H.
Rating: 5 out of 5
Top!
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Oscar F.
Rating: 5 out of 5
Well
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Adam D.
Rating: 5 out of 5
Super
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Leila H.
Rating: 5 out of 5
Very serious
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philippe G.
Rating: 5 out of 5
the site is very intuitive and the tutorials are really efficient and adapted for most of us. no particular remarks for the delivery except that the part was very well packed, I just have to change the part. thank you SOSAV
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Pizzighini P.
Rating: 5 out of 5
No problem to find the right product on the site and the very well done instructions to change the part (that's how I discovered SOSAV). The product is conform and the price is well placed. When the product is in stock the deliveries are super fast, what more can you ask for?
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Albert K.
Rating: 5 out of 5
Product conforms, no delay in delivery, nothing to complain about
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Alexandre C.
Rating: 1 out of 5
The lens delivered still does not match the console model. The same lens was sent.
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Response from SOSAV
Hello Alexandre, We thank you for your message and we are sorry to learn this information. This part is however dedicated for your model of console, there are however several versions of this console which can play in the good compatibility of the installed part. We note that you have not contacted our team about this issue so that we can find a solution. We are currently waiting for the return of our supplier to target where the anomaly comes from, in order to solve it quickly :-) Our team is available as usual at [email protected]. Have a nice day! Sincerely, The SOSav.com Team
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Jacques Alexandre O.
Rating: 5 out of 5
I recommend.
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clovis B.
Rating: 5 out of 5
Well structured site, easy to find information, a quality site!
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Dominique L.
Rating: 5 out of 5
perfect
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THEVENET B.
Rating: 1 out of 5
The product that was delivered did not correspond to my request.
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Response from SOSAV
Hello Benjamin, Thank you for your comment :-) You have ordered a LCD Screen - MacBook Pro 13" Retina A1502 (2015) and it is indeed what you confirm having received in your message to our customer service yesterday afternoon. Please feel free to check your messages, our customer service has answered you. We remain at your disposal for any further information and wish you a very nice day. Sincerely, The SOSav.Fr Team
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Guillaume C.
Rating: 5 out of 5
Good site, perfect follow-up, top-notch equipment!
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Murielle V.
Rating: 5 out of 5
Ras.
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Daniel G.
Rating: 5 out of 5
Very good
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robert V.
Rating: 5 out of 5
Availability, choice of articles and fast delivery
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Sebastien E.
Rating: 3 out of 5
I'm not sure if this is a good idea or not, but I'm sure it's a good idea.
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Response from SOSAV
Hi Sebastien, Thanks for your comment :-) The iPhone SE screen disassembly guide (available here https://www.sosav.fr/guides/mobiles/iphone/iphone-se/ecran-complet-assemble/) indicates in step #8 the following information: Use the nylon spatula to disconnect the cable that manages the front camera / secondary microphone / internal speaker & proximity sensor assembly. Please do not hesitate to contact our team for any additional information or if you need assistance! Very nice day to you. Sincerely, The SOSav.Fr Team
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GEOFFREY D.
Rating: 5 out of 5
works perfectly even surprised that for the price it's a real iphone part so perfect even if it's recuperated parts, ecology says thank you too.
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Jean Pierre L.
Rating: 5 out of 5
The product arrived well and corresponded to the request.
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Jenny W.
Rating: 1 out of 5
I received a message a few days after ordering that the item was sold out. I am waiting for a refund and will not order from this site again. 1st and last time.
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Response from SOSAV
Hi Jenny, Thank you for your message and we are sorry to hear about this news :- / Nevertheless, your order is listed as having been shipped as of 11/30/2020 by untracked letter, as per your request. It seems that you have not contacted our customer support about this yet. In order to remedy the situation quickly, we invite you to simply contact us at [email protected] without hesitating to recall your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
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Elodie G.
Rating: 5 out of 5
I'm very happy with the service and the product. I will definitely recommend your site to others.
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Celine B.
Rating: 5 out of 5
Attractive prices and very fast delivery
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Michel D.
Rating: 5 out of 5
Very satisfied
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Thomas T.
Rating: 5 out of 5
Order received quickly, well packaged
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jonathan C.
Rating: 1 out of 5
I ordered a Honor 9 battery and received a Honor 9 LIT battery. I had to contact the after sales service and they confirmed that the right battery had been sent to me.... more than 6 months later and still no battery and even less news from the seller about their mistake.
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Response from SOSAV
Hello Jonathan, We are sorry to see that this new after-sales order has still not reached you. It seems that you have not yet contacted our team regarding this new shipment dated August 14th which was never received. Do not hesitate to contact us at [email protected] if you have any questions about a pending order, our team will be happy to help you :-) For your information, our team has registered the shipment of a third battery today, which should arrive soon. Have a nice day ! Sincerely, The SOSav.fr Team
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said R.
Rating: 5 out of 5
parts in conformity fast delivery what more can I ask for :)
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SERGE M.
Rating: 5 out of 5
Almost perfect for my part. If the packaging and is neat, and shipping very very fast, where the bottom hurts, is the prices charged. Apart from this last point I am fully satisfied, the search for spare parts according to its smartphone is extremely simple
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Denis H.
Rating: 5 out of 5
Perfect service
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Frederic V.
Rating: 5 out of 5
Fast shipping, careful packaging.
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Bertrand D.
Rating: 1 out of 5
The site is very good but the product information is bad : I ordered an accessory for my Dyson CY27 vacuum cleaner, the part was supposed to be compatible with CY27, it is not. I will certainly change my mind once the free return is done and I will find the right part number on the website. I will thank the customer service if they could help me find the right part!
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Response from SOSAV
Hello Bertrand, We thank you for your message and we are sorry to hear about this news :- / Our team has just answered your message and proposed several solutions about this incident. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
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VINCENZO A.
Rating: 5 out of 5
Great Packaging Everything matches the description and the picture
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