Customer reviews of SOSAV

9,3 /10

Based on 26 974 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 3 and 5 stars

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Sylvie G.

Published on 17/07/2020 à 12h29

Order fulfilled very quickly

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Teuira P.

Published on 17/07/2020 à 12h23

Thank you

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Frédéric L.

Published on 17/07/2020 à 12h19

Received the battery (with all the necessary equipment for the operation) in time. The impeccable tutorials for changing the battery.

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guillaume D.

Published on 17/07/2020 à 11h25

This is not the first time I've ordered from SOSAV, but it's the first time I've been really dissatisfied. I ordered 1 time, received the wrong part, contacted SAV, reshipped the same part as the first one, contacted SAV again, went through the technical expertise again and a 3rd time the same part... It was a sticker to stick the LCD on the chassis of my wife's cell phone, today her LCD is out of order, I have the right to 10% discount on my next order it could have been nice but now I still do not have the right sticker and I have to recommend an LCD because by moving on the chassis it cracked, the touch does not work, in short out of order! So the next time will be without me!

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Patrick G.

Published on 17/07/2020 à 09h50

Fast and accurate delivery. Use of the tools according to the explanations with no surprises. Reassuring!

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Jérémy I.

Published on 17/07/2020 à 04h44

Order received quickly, screen change done in less than an hour following the tutorial on the site.

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Tarik B.

Published on 16/07/2020 à 19h31

Ultra fast, functional, very happy?

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arnaud B.

Published on 16/07/2020 à 15h45

Super fast at the top thank you and very serious

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Marion M.

Published on 16/07/2020 à 15h19

Very dissatisfied very slow follow-up bad packaging bad quality products that do not work and no return customer service

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patrick D.

Published on 16/07/2020 à 14h20

Compliant

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Julien G.

Published on 16/07/2020 à 13h35

I was sent a product that had already been returned sold as new and dysfunctional. The replacement took several weeks. I absolutely do not recommend this company.

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David D.

Published on 16/07/2020 à 13h26

Package received, well packaged. Products conform. Arrived in less than two weeks

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Mohamed S.

Published on 16/07/2020 à 09h59

Very satisfied

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DOMINIQUE G.

Published on 16/07/2020 à 09h45

I am very pleased with the service and the quality of the products. I have found them to be very good value for money and very easy to use.

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claude C.

Published on 16/07/2020 à 09h00

Very good, impeccable service, careful and attentive. I recommend it!

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global S.

Published on 16/07/2020 à 08h52

non-compliant ecran

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Thomas D.

Published on 16/07/2020 à 08h28

Perfect?? !!

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Antoine M.

Published on 15/07/2020 à 21h48

I'm really not happy, poor quality screen despite the price. Pavement and structure unstuck in less than two days ....

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Eric Z.

Published on 15/07/2020 à 21h20

Fast and compliant, nothing to add.

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Laurence H.

Published on 15/07/2020 à 19h54

Super fast

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Victorien G.

Published on 15/07/2020 à 19h23

Pleasant, simple and accurate site

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claudia D.

Published on 15/07/2020 à 18h45

I found what I was looking for

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Jean-Denis D.

Published on 15/07/2020 à 18h33

Delivery on time, material as ordered.

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Emmanuelle L.

Published on 15/07/2020 à 18h13

Very good

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Pierre A.

Published on 15/07/2020 à 08h09

no anomaly on the quality of the products.

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Marie-Alix C.

Published on 14/07/2020 à 12h26

Rapide efficace Tarif correct

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dom B.

Published on 14/07/2020 à 11h00

Perfect!

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Danielle G.

Published on 13/07/2020 à 11h04

Fast delivery. Product conforms and instructions very clear. I changed the battery in both my iPhones and they are almost like new.

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jonathan B.

Published on 12/07/2020 à 21h16

Waiting for my package for over 2 months!!!

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Response from SOSAV Published on 15/07/2020

Hello, Please contact our customer support by email at [email protected],

Louis H.

Published on 12/07/2020 à 18h46

I was able to replace the connector board easily without any problems. I highly recommend it.

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Pierre R.

Published on 12/07/2020 à 16h43

I had a late arrival and reordered due to several problems. Finally I had my iPad repaired in a shop for a hundred euros. I have a touchscreen in stock! Thankfully your after sales service is responsive and cooperative.

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Response from SOSAV Published on 15/07/2020

Hello, Thank you for sharing your experience, however your rating does not really reflect the experience you had on our website :-(

Jean Pierre R.

Published on 12/07/2020 à 12h47

Well

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Sandra L.

Published on 12/07/2020 à 10h57

I have been unable to find a solution to my problem. No solution found to my problem

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Response from SOSAV Published on 15/07/2020

Hello, Thank you for sharing your experience. However, you have given us a rating of 1/5 when everything seems to be in order and indicate that the delivery was very fast. Can you please update your rating. Thank you in advance :-)

Pierre V.

Published on 12/07/2020 à 10h11

Product conforms, efficient after sales service, fast delivery

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Pierre P.

Published on 11/07/2020 à 17h35

Great site, the tutorials are great too, keep up the good work.

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Nathan J.

Published on 11/07/2020 à 12h36

Super well explained and material conforms. The repair was done without any problem

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Bertrand P.

Published on 11/07/2020 à 12h20

Nothing to say Efficient, Fast

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David L.

Published on 11/07/2020 à 10h25

Very good

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sabrina V.

Published on 11/07/2020 à 02h15

Package arrive in condition

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Elise S.

Published on 10/07/2020 à 16h45

Product conforms and is very good, no problem

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