Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2, 3 and 5 stars

Reset filters
A
ANTOINE G.
Rating: 5 out of 5
following a purchase from 04/09/2021
A little long but very serious Bravo
Translated reviews
F
Franco S.
Rating: 1 out of 5
following a purchase from 17/10/2021
I first received a delivery time ranging from 7 days to 14 days; given the delay, I asked to cancel the order; I then ordered from another supplier whose delivery time was two days. My cancellation was not taken into account and the next day I received a message that the order was being prepared. I received the same goods twice.
Translated reviews
J
James B.
Rating: 1 out of 5
following a purchase from 15/10/2021
Missing one battery out of 2!!!
Translated reviews
B
Benoit L.
Rating: 3 out of 5
following a purchase from 18/10/2021
Fast and competent service. The battery is well compatible with my Galaxy s7 but the battery life is way too short.
Translated reviews
F
Fabian G.
Rating: 2 out of 5
following a purchase from 14/10/2021
Hello Unfortunately the screen delivered is faulty. There is a trace on the display and it doesn't cut when worn on the ear. I don't have a great motivation to rebuild it but in any case the next time I order elsewhere. Note that I chose a product rather premuim finally not terrible.
Translated reviews
O
OLIVIER V.
Rating: 1 out of 5
following a purchase from 19/10/2021
Faulty proximity sensor
Translated reviews
L
Lionel D.
Rating: 5 out of 5
following a purchase from 18/09/2021
👍
Translated reviews
J
Jacques C.
Rating: 1 out of 5
following a purchase from 19/10/2021
SOSAV offers an original manufacturer's hardware for sale (here: Samsung connection cable) and delivers a "no-name" copy. This is inadmissible and would in principle be justifiable for a lawsuit if the purchase price were not so low.
Translated reviews
E
Eric A.
Rating: 5 out of 5
following a purchase from 17/10/2021
Very fast delivery.
Translated reviews
E
ERIC Q.
Rating: 5 out of 5
following a purchase from 25/09/2021
Fast shipping, reasonable price and shipping costs. Quick response to questions.
Translated reviews
E
eric M.
Rating: 5 out of 5
following a purchase from 19/10/2021
Satisfied
Translated reviews
É
Éric B.
Rating: 5 out of 5
following a purchase from 18/10/2021
Fast delivery, product conforms to the order.
Translated reviews
J
josé M.
Rating: 5 out of 5
following a purchase from 18/10/2021
Fast shipping and delivery (when the product is in stock, grrr...), responsive customer service. Very good.
Translated reviews
M
Michel L.
Rating: 5 out of 5
following a purchase from 30/09/2021
perfect
Translated reviews
A
ALAIN I.
Rating: 5 out of 5
following a purchase from 17/10/2021
Perfect. Received on time, perfect product. I was able to repair my S20 ultra with the tools provided.
Translated reviews
C
Coralie E.
Rating: 1 out of 5
following a purchase from 18/10/2021
No quick return because I need help with my orders and no answer...
Translated reviews
A
Alex D.
Rating: 5 out of 5
following a purchase from 17/10/2021
Very serious!
Translated reviews
F
Frédéric M.
Rating: 3 out of 5
following a purchase from 16/10/2021
It was an iPhone 6 screen. The explanations of disassembly and reassembly are very well done. Package was received on time, and in good condition. But the purchased screen seems defective (horizontal lines at the bottom). It is being checked.
Translated reviews
J
jean B.
Rating: 5 out of 5
following a purchase from 17/10/2021
Excellent product and excellent delivery. Perfect
Translated reviews
A
Aurore M.
Rating: 5 out of 5
following a purchase from 16/10/2021
Perfect. The shipping was careful and the product was just what I expected.
Translated reviews
O
Olivier F.
Rating: 5 out of 5
following a purchase from 17/10/2021
Perfect, fast and lots of choice.
Translated reviews
J
Jacques B.
Rating: 5 out of 5
following a purchase from 22/09/2021
Very good product, in accordance with my expectations
Translated reviews
L
Laetitia P.
Rating: 1 out of 5
following a purchase from 14/10/2021
The screen is defective and Sosav is taking a long time to fix my problem. As a result, I am still without a phone. Thank you for answering me!
Translated reviews
C
Claude R.
Rating: 5 out of 5
following a purchase from 15/10/2021
Good. It would be helpful to indicate where to find the instructions or to have them on the SOSAV site.
Translated reviews
F
Frédéric A.
Rating: 1 out of 5
following a purchase from 14/10/2021
I paid for an express delivery by Chronopost and the parcel arrived in colissimo with my name but the address of the relay point. Since then I try to contact you to have an explanation. I have sent you 3 emails, no response...
Translated reviews
B
Boris U.
Rating: 5 out of 5
following a purchase from 15/10/2021
Easy ordering. Fast delivery. The replacement battery for my girlfriend's iPhone SE is doing the job so far. So all good.
Translated reviews
E
Estelle B.
Rating: 5 out of 5
following a purchase from 15/10/2021
Product conforms and is in good working order.
Translated reviews
C
Charline R.
Rating: 5 out of 5
following a purchase from 15/10/2021
The item is in perfect condition and was sent quickly and carefully.
Translated reviews
K
Kevin G.
Rating: 5 out of 5
following a purchase from 15/10/2021
The great class ! :)) The spare parts are of good quality. I was able to repair the screen, the dock connector and the battery without any problem. Everything is now working perfectly! Thank you very much, see you soon with pleasure :)
Translated reviews
J
Jeremie B.
Rating: 5 out of 5
following a purchase from 14/10/2021
At the top nothing to say everything is in order!
Translated reviews
P
Pierre V.
Rating: 5 out of 5
following a purchase from 12/10/2021
Fast!!!
Translated reviews
P
pierre H.
Rating: 5 out of 5
following a purchase from 13/10/2021
Very good, a slight delay in delivery due to the post office.
Translated reviews
J
jean-marie F.
Rating: 5 out of 5
following a purchase from 13/10/2021
fast and efficient. The product works perfectly
Translated reviews
G
Guy D.
Rating: 5 out of 5
following a purchase from 12/10/2021
well received
Translated reviews
M
mathieu M.
Rating: 5 out of 5
following a purchase from 14/10/2021
Excellent service, very practical tool kit, very detailed tutorial. Thanks a lot!
Translated reviews
A
Aissa F.
Rating: 5 out of 5
following a purchase from 14/10/2021
Excellent
Translated reviews
M
Mickael G.
Rating: 5 out of 5
following a purchase from 12/10/2021
Very satisfied
Translated reviews
B
Brigitte B.
Rating: 5 out of 5
following a purchase from 14/10/2021
Article conforms to the order and received in 2 days
Translated reviews
S
stéphane H.
Rating: 5 out of 5
following a purchase from 12/10/2021
I am very pleased with the service and the quality of the product. The product received is faithful to my expectations and the description on the site. The tutorials are well done and help us to make the choice of repair. Thank you for your work for the planet.
Translated reviews
G
gilles B.
Rating: 5 out of 5
following a purchase from 06/09/2021
I have not yet installed the battery in my phone.
Translated reviews
We use cookies for audience measurement and improving user experience.