Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 1, 2, 3 and 5 stars

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O
Olivier V.
Rating: 1 out of 5
following a purchase from 19/10/2021
Faulty proximity sensor
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Lionel D.
Rating: 5 out of 5
following a purchase from 18/09/2021
👍
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Jacques C.
Rating: 1 out of 5
following a purchase from 19/10/2021
SOSAV offers an original manufacturer's hardware for sale (here: Samsung connection cable) and delivers a "no-name" copy. This is inadmissible and would in principle be justifiable for a lawsuit if the purchase price were not so low.
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Eric A.
Rating: 5 out of 5
following a purchase from 17/10/2021
Very fast delivery.
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Eric Q.
Rating: 5 out of 5
following a purchase from 25/09/2021
Fast shipping, reasonable price and shipping costs. Quick response to questions.
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Eric M.
Rating: 5 out of 5
following a purchase from 19/10/2021
Satisfied
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Éric B.
Rating: 5 out of 5
following a purchase from 18/10/2021
Fast delivery, product conforms to the order.
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José M.
Rating: 5 out of 5
following a purchase from 18/10/2021
Fast shipping and delivery (when the product is in stock, grrr...), responsive customer service. Very good.
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Michel L.
Rating: 5 out of 5
following a purchase from 30/09/2021
perfect
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Alain I.
Rating: 5 out of 5
following a purchase from 17/10/2021
Perfect. Received on time, perfect product. I was able to repair my S20 ultra with the tools provided.
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Coralie E.
Rating: 1 out of 5
following a purchase from 18/10/2021
No quick return because I need help with my orders and no answer...
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Alex D.
Rating: 5 out of 5
following a purchase from 17/10/2021
Very serious!
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Frédéric M.
Rating: 3 out of 5
following a purchase from 16/10/2021
It was an iPhone 6 screen. The explanations of disassembly and reassembly are very well done. Package was received on time, and in good condition. But the purchased screen seems defective (horizontal lines at the bottom). It is being checked.
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Jean B.
Rating: 5 out of 5
following a purchase from 17/10/2021
Excellent product and excellent delivery. Perfect
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Aurore M.
Rating: 5 out of 5
following a purchase from 16/10/2021
Perfect. The shipping was careful and the product was just what I expected.
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Olivier F.
Rating: 5 out of 5
following a purchase from 17/10/2021
Perfect, fast and lots of choice.
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Jacques B.
Rating: 5 out of 5
following a purchase from 22/09/2021
Very good product, in accordance with my expectations
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Laetitia P.
Rating: 1 out of 5
following a purchase from 14/10/2021
The screen is defective and Sosav is taking a long time to fix my problem. As a result, I am still without a phone. Thank you for answering me!
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C
Claude R.
Rating: 5 out of 5
following a purchase from 15/10/2021
Good. It would be helpful to indicate where to find the instructions or to have them on the SOSAV site.
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Frédéric A.
Rating: 1 out of 5
following a purchase from 14/10/2021
I paid for an express delivery by Chronopost and the parcel arrived in colissimo with my name but the address of the relay point. Since then I try to contact you to have an explanation. I have sent you 3 emails, no response...
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B
Boris U.
Rating: 5 out of 5
following a purchase from 15/10/2021
Easy ordering. Fast delivery. The replacement battery for my girlfriend's iPhone SE is doing the job so far. So all good.
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Estelle B.
Rating: 5 out of 5
following a purchase from 15/10/2021
Product conforms and is in good working order.
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Charline R.
Rating: 5 out of 5
following a purchase from 15/10/2021
The item is in perfect condition and was sent quickly and carefully.
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Kevin G.
Rating: 5 out of 5
following a purchase from 15/10/2021
The great class ! :)) The spare parts are of good quality. I was able to repair the screen, the dock connector and the battery without any problem. Everything is now working perfectly! Thank you very much, see you soon with pleasure :)
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Jeremie B.
Rating: 5 out of 5
following a purchase from 14/10/2021
At the top nothing to say everything is in order!
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Pierre V.
Rating: 5 out of 5
following a purchase from 12/10/2021
Fast!!!
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Pierre H.
Rating: 5 out of 5
following a purchase from 13/10/2021
Very good, a slight delay in delivery due to the post office.
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Jean-Marie F.
Rating: 5 out of 5
following a purchase from 13/10/2021
fast and efficient. The product works perfectly
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Guy D.
Rating: 5 out of 5
following a purchase from 12/10/2021
well received
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Mathieu M.
Rating: 5 out of 5
following a purchase from 14/10/2021
Excellent service, very practical tool kit, very detailed tutorial. Thanks a lot!
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Aissa F.
Rating: 5 out of 5
following a purchase from 14/10/2021
Excellent
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Mickael G.
Rating: 5 out of 5
following a purchase from 12/10/2021
Very satisfied
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Brigitte B.
Rating: 5 out of 5
following a purchase from 14/10/2021
Article conforms to the order and received in 2 days
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Stéphane H.
Rating: 5 out of 5
following a purchase from 12/10/2021
I am very pleased with the service and the quality of the product. The product received is faithful to my expectations and the description on the site. The tutorials are well done and help us to make the choice of repair. Thank you for your work for the planet.
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Gilles B.
Rating: 5 out of 5
following a purchase from 06/09/2021
I have not yet installed the battery in my phone.
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Servientis R.
Rating: 5 out of 5
following a purchase from 11/10/2021
Fast shipping and receipt, product conforms to specifications
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Frédéric V.
Rating: 1 out of 5
following a purchase from 13/10/2021
The battery does not work it was empty and it does not charge
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Serge D.
Rating: 5 out of 5
following a purchase from 14/09/2021
Very good
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Germain D.
Rating: 1 out of 5
following a purchase from 16/08/2021
Ordered in July 2021 and delivered in October 2021. Who says better? But the smartphone was repaired (battery had swollen and was distorting the screen)!
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Alain D.
Rating: 5 out of 5
following a purchase from 11/10/2021
conforms to the order and is delivered quickly
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