Customer reviews of SOSAV

Screen much more fragile than the original one, cracked in my pocket after two days. And no return possible.

The delay is much longer than usual. This is a big handicap knowing that the screen I ordered had to be replaced with a screen that was completely out of order. I find it a shame not to be warned of this longer delay. However, this is the first problem I have encountered after several orders, the quality is always there. Good luck to all.

This assembly does not have depth and therefore I lost the facial recognition on my iPhone. Obviously this was not described in the description at all.

Non.

The battery never wanted to charge. The speaker doesn't work. In short, very disappointed.

I'm very disappointed, it's been 20 days since I ordered an official Samsung screen block and I still haven't received anything. I've been trying to contact customer service and no one is able to give me a precise date. I find it really deplorable to let the customer order a part that is not in stock.

The return should be free.

Never the right model

Clear website, good product descriptions. The tutorials are easily accessible, but the preparation service was not able to process my order correctly on two occasions. Fortunately the after-sales service is very responsive and informs you quickly on the progress of the order. Rigour and patience are necessary.

Attention very fragile quality disappointing

I am very pleased with the products but a little disappointed with this latest order where after 2 months of waiting I am asked to pay 4 euros more because the delivery which was expected in simple letter must be done in colissimo...

The screen was not top level brightness I think not solid enough because despite the protection it is still broken...

Product conforms but big delay of delivery and no information on this delay

I received my order more than a month late without any message of explanation. I had to write to you to get an explanation and I find this unacceptable. I used to order my parts from you.

This is not the first time I've ordered from SOSAV, but it's the first time I've been really dissatisfied. I ordered 1 time, received the wrong part, contacted SAV, reshipped the same part as the first one, contacted SAV again, went through the technical expertise again and a 3rd time the same part... It was a sticker to stick the LCD on the chassis of my wife's cell phone, today her LCD is out of order, I have the right to 10% discount on my next order it could have been nice but now I still do not have the right sticker and I have to recommend an LCD because by moving on the chassis it cracked, the touch does not work, in short out of order! So the next time will be without me!

Very dissatisfied very slow follow-up bad packaging bad quality products that do not work and no return customer service

I was sent a product that had already been returned sold as new and dysfunctional. The replacement took several weeks. I absolutely do not recommend this company.

non-compliant ecran

I'm really not happy, poor quality screen despite the price. Pavement and structure unstuck in less than two days ....

Waiting for my package for over 2 months!!!

I had a late arrival and reordered due to several problems. Finally I had my iPad repaired in a shop for a hundred euros. I have a touchscreen in stock! Thankfully your after sales service is responsive and cooperative.

I have been unable to find a solution to my problem. No solution found to my problem

I didn't receive the right external speaker I ordered and when I complained about it, they sent me back the exact same one, so I give up, I paid for something I have in duplicate that is useless to me,,, thanks sosav!

The site is ok but very disappointed with the product received.

A few days later my phone had a battery problem again

I received my screen and just put it on my device 2 days later screen broken into a thousand pieces. Very disappointed despite the price I paid I will not order again

Sorry the product was not suitable

I have to say that I am very pleased with the service and the quality of the product.

The video would sometimes be more appropriate ... the reassembly is not necessarily explained the photo not always taken at the best angle Finally the iphone recharges again but no wifi.

I took an express delivery and I had my package in the end not delivered in time and by mail. I have contacted customer service to ask why a delivery made by the post office under the postal deadlines is charged at the express price and then ask for a refund but I did not get a satisfactory answer. I have notified that I will not be ordering from you again.

I have to say that I am very pleased with the service and the quality of the product. The pickup service is not really up to scratch. I'm hoping for a refund or a voucher of the same value to change my mind.

Total flop for me. My phone was very difficult to open... and the glass broke. Now it's out of order. It was a refurbished device, maybe it had been opened and glued with a stronger glue than the original one...maybe that's why? I think in the tuto it would have been wise to specify these things. I would not have bought a kit "change battery" in this case. I lost money. Too bad....

I received the battery, but after replacement, following the tutorial, the phone does not restart, the screen just displays a blue band for a short time, I think I broke the screen at step 7 following the indication: "Insert now a nylon spatula between the screen and the chassis of the Galaxy S6. Don't do that, if you do it at the wrong place, the screen won't turn on anymore! I just wanted to change the battery, now I have to change the screen, it would have cost me less to buy a new phone.

The only downside is that the tools are of poor quality, the flathead screwdriver can't loosen some screws, the plastic spatula breaks when the battery is removed...

I ordered a disassembly kit for iPhone 5s, and I just received a Phillips screwdriver which, alone, is useless. On the site, the photo of the kit is complete and engaging, but it is a trompe l'oeil

For the first time, the ordered product does not work. It is impossible for me to report the problem to customer service (?)

I've been trying to mount the screen, but I can't connect the TouchId connector...

Fast delivery

Order received partially. I am missing 2 out of 4 items ... and the battery is not the right one ...

Hello. I received the iPhone 7 plus charging pad in very bad condition. The contacts have been broken and the fasteners are bent. I've mounted it anyway and I have the same result as with the old one, no charge.