Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
1/ The cost of shipping to review (4.99e for an envelope in a relay point ...). The shipping was fast. 2/ Lack of clarity on the origin of the products (reconditioned? second hand?), the product received is not new.
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anonymous A.
Rating: 2 out of 5
it was sold with the replacement screen a kit, but it was missing in this kit to 10 the main tool to remove the screen and in the end none of the tools sent was used: 10 for nothing
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anonymous A.
Rating: 1 out of 5
I ordered a part supposedly compatible with my iPhone 6 according to the site impossible to mount because different from the original No commercial gesture but an email to tell me the right part!
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Response from SOSAV
Hello Thierry, We have received your message and we thank you. After checking your file, you have received the part you ordered, namely a Home Button cover - iPhone 6 . You were in fact looking for the HOME BUTTON + COVER - IPHONE 6 . It is a mistake of order and not an error of our services, our support has still offered you 10% discount if you want to recommend the right part to us. Wishing you a good day. The SOSav team
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anonymous A.
Rating: 3 out of 5
No free returns when the product is defective
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Response from SOSAV
Hi Rayann, Thank you for taking the time to share your review. As part of our warranty, we offer an exchange of the part, everything is of course at our expense. In the case of a retraction as you have requested, the return costs are indeed at the buyer's expense. The SOSav team
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anonymous A.
Rating: 3 out of 5
Interesting site, fast delivery unfortunately the screen doesn't fit on my phone. I'm waiting for the return of the soap. The rest of my purchases are good quality, nothing to complain about. The rest of my purchases are of good quality, nothing to complain about.
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anonymous A.
Rating: 3 out of 5
well
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anonymous A.
Rating: 2 out of 5
the product does not correspond to the photo, on the photo it was a battery manufactured and assembled in Korea, the battery received is manufactured and assembled in China! given the price it is cheaper on other sites, remains to be seen how long it will last?
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anonymous A.
Rating: 3 out of 5
The site is perfect, the explanations are remarkable. Delivered quickly. Unfortunately, after two disassembling of the small external screws, the tools in the shape of a star quickly got stuck. I can no longer disassemble my iPhone to check the installation of the battery because it no longer lights up.
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anonymous A.
Rating: 3 out of 5
I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product.
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anonymous A.
Rating: 1 out of 5
The screwdrivers you buy do not match your battery instructions
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anonymous A.
Rating: 1 out of 5
Order paid in express received in 48h 3 items orders only 2 received with delivery note as that the 3 were delivered! The 3 were in stock at the time of the order Contact number on the invoice not assigned! Sending several emails with no response After several days a proposal to have Flee this site
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Response from SOSAV
Hello, Thank you for sharing your opinion. After reading your comment and studying your file, it would seem that you are identified as a professional with us. As such, you have a privileged contact with our sales team. Do not hesitate to contact our team by email or telephone so that we can review your order together. Sincerely yours,
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anonymous A.
Rating: 1 out of 5
I'm not sure if I'm going to be able to get my order back, but I'm sure I'll be able to get it back. I've been using the site for some time now and I'm very happy with the service. I've been using the site for some time now and I'm very happy with the service and I'm very happy with the service.
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anonymous A.
Rating: 2 out of 5
Everything is done by email ..no phone : physical contact is very important...
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anonymous A.
Rating: 1 out of 5
In my package instead of the HUAWEI back shell there was...... A bomb! I wrote to them and they answered and offered me a refund or wait for the restocking which I chose... I have never had anything after relaunching.
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anonymous A.
Rating: 1 out of 5
I never received my order! I'm still waiting
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anonymous A.
Rating: 2 out of 5
The site is good, the products are numerous. The order goes through without a hitch. The same goes for the delivery. I'm very pleased with the service and the quality of the products. I'm very pleased with the service and the quality of the products.
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Response from SOSAV
Thank you for sharing your opinion following your order on our site. Have you contacted our customer support, so that an after-sales solution can be proposed to you? We look forward to hearing from you,
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anonymous A.
Rating: 3 out of 5
The product barely matches the order. It is not the same model.
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anonymous A.
Rating: 1 out of 5
I am still waiting for 2 months, 3 reminders for my initial complete order!!!
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anonymous A.
Rating: 3 out of 5
ordering error
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Response from SOSAV
Hello, Once again we apologize for the inconvenience of receiving this bad product. We hope to have responded quickly to your complaint. Sincerely yours,
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anonymous A.
Rating: 1 out of 5
Deadlines are not met
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anonymous A.
Rating: 1 out of 5
Received the item in 3 days. The item was intended for an iphone 6S plus, but only works with a 6S, although I did order the part for the 6S plus.
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anonymous A.
Rating: 2 out of 5
Sending error. A white screen instead of a black screen. 1 week lost.
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anonymous A.
Rating: 3 out of 5
too long for delivery
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anonymous A.
Rating: 2 out of 5
Non-original parts, loss of functionality of the connected pocket... Missing components on the board compared to the original
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anonymous A.
Rating: 2 out of 5
The delivery and the quality of the screen are irreproachable. I'm not sure if it's a good one or not, but I'm not sure if it's a good one, and I'm not sure if it's a good one or not. It would be honest to specify it in the technical description.
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Response from SOSAV
Hi Stephane, Thank you for taking the time to share your review. Replacing the iPhone 6 screen has no impact on the Touch ID functionality. This functionality is indeed controlled by your home button and the home extension cable that runs along the metal plate. You have recovered these elements on your old screen, it can not be related to the new screen. We invite you to check the state and connection of the tablecloths of your home button and its extension, one of them has either been damaged or has been incorrectly connected. We remain at your disposal at [email protected] if you need more information. The SOSav team
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anonymous A.
Rating: 1 out of 5
the battery was shorter and does not hold the charge. impossible to reach them by phone
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anonymous A.
Rating: 1 out of 5
Still haven't received the right C-piece to despair about.
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Response from SOSAV
Hello Jérôme, After checking, we have shipped your order 3 times. If an error in the routing or the loss of a parcel can happen exceptionally, it is very surprising that none reached you especially since they were not returned to us. Your address is a place that has no street name or number, can you confirm it to us at [email protected] in order to resolve the situation as soon as possible? With our apologies for the inconvenience caused. The SOSav team
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anonymous A.
Rating: 3 out of 5
Order and material received without any problem. Repair material not solid (screwdriver of poor quality). Electronic equipment to be replaced is well made and functional. The description of the repair actions is not good, especially with necessary actions not described and unnecessary actions described that made me make mistakes that led to the loss of the equipment during the repair. Too bad. Good site but to be followed with caution.
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anonymous A.
Rating: 2 out of 5
Poor packaging and delivery.
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anonymous A.
Rating: 3 out of 5
Sorry SOSAV. So far, the service has always been correct. I'm very happy with the service and the quality of the product, and I'm very happy with the quality of the product. I'm very happy with the service and the quality of the product, and I'm very pleased with the service. I have to say that I am very pleased with the service and the quality of the product. For the damaged package: -2 stars ?
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anonymous A.
Rating: 3 out of 5
I was quite disappointed with my order, I was expecting more support.
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anonymous A.
Rating: 3 out of 5
Ordered a charging connector with microphone, received without the microphone. So 3/5. Otherwise the tuto assembly disassembly 5/5. Sincerely
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Response from SOSAV
Hello Bernard, Thank you for taking the time to share your review. You have received a Galaxy S7 charging connector + microphone: https://www.sosav.fr/store/galaxy-s7/9977-connecteur-de-charge-galaxy-s7.html Indeed, the microphone is an integral part of the charging connector, it is already mounted and soldered. It is the small square that is just next to the charger plug. We remain at your disposal and wish you a good day. The SOSav team
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anonymous A.
Rating: 1 out of 5
I haven't received my order yet :(
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anonymous A.
Rating: 2 out of 5
They only showed part of my order (without telling me) even though everything was noted as available.
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anonymous A.
Rating: 3 out of 5
video very practical to replace a part without being an expert! On the other hand, the internal speaker that I ordered does not work very well... I found the tone (that I did not have at all before) but the sound is very weak even at the Max volume so I am disappointed!
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Response from SOSAV
Hi Estelle, Thank you for taking the time to share your opinion. IF the part is correctly installed, please feel free to contact our support at [email protected] for a return or exchange, all our parts are guaranteed. Wishing you a good day. The SOSav team
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anonymous A.
Rating: 3 out of 5
I'm not sure if I'm going to be able to use it, but I'm not sure if I'm going to be able to use it at all.
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anonymous A.
Rating: 1 out of 5
I'm not sure how to repair the screen on the z3 compact. Result I broke the speakers. The cost of the repair became too much. No apologies from the service department. I'm going to get my money back for the new screen. Result my phone is dead and I lost 10 euros in shipping costs. The repair guide is still not updated.
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anonymous A.
Rating: 1 out of 5
Very well done site, but we don't receive what we order.
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anonymous A.
Rating: 1 out of 5
It's been 3 weeks, I never received the battery I ordered
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anonymous A.
Rating: 1 out of 5
NEVER RECEIVED
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