Customer reviews of SOSAV

I followed the tutorial and the part with the earpiece was missing. On Sony Xperia ? compact

The site is perfect, the search for products is perfect, the order is perfect, but at the reception 1 error on 2 products ordered. The service was fast, I would add a half star for that if I could

I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.

The product is not what I wanted.

My order was a tempered glass protection film (Galaxy S7 Edge), the 1st order arrived damaged - glass completely broken because of very thin packaging - not suitable. The 2nd one arrived without any problem, but the glass lasted one day on the screen of my laptop ... Really disappointed because useless purchase.

Fast delivery but product does not match the original battery

On the site, products falsely presented as available.

I really don't see the point of selling a touchscreen without LCD! I would not be fooled again, I find it dishonest of you not to specify that the glass without lcd is useless for this model. After changing the glass, I realize that my screen "off" is gray and not black, not serious it does not bother me ... By turning it on the screen is all white ... In searching the forums for a solution to my problem, I maperçois that on the LG G2, it must change the glass AND the lcd. I've been using it for a while now, but I'm not sure how to fix it.

My home button is missing a connector so I can't use it anymore

I am moderately satisfied with the product. It does not hold the charge like the original battery. It is therefore expensive for the result.

I ordered a rear window and a photo camera window for my S7. On the website, a rear window sticker is recommended with the purchase to complete the repair. However, my rear window arrived with a sticker already placed. So I paid 8 euros for a useless sticker (sent in duplicate). The tuto for the replacement of the camera glass is a bit light too, fortunately there are other tutorials on the net. For the rest RAS, fast delivery and ordering process quite fluid.

I am satisfied with all the material except the spatula which broke at the first use which is not normal for a phone repair kit.

The room was not in perfect condition, not much thermal paste either.

I had a lot of trouble getting a quote but otherwise everything went well, very fast delivery

spare parts available quite quickly and tutorials describing the sequence of operations rather well designed, but a perfectible customer service: to get the replacement of a screen received defective (found when powering up) it took 2 reminders and 2 weeks of waiting ...

After a first sending of a defective HP (apparently not new because it had no inscription, unlike the 2nd), the SAV was very responsive: after asking me a photo front and back of the part received defective (I did not understand very well why) I was quickly sent a HP that works perfectly. There is one downside, which is why I'm only giving 3 stars: having had to dismantle my phone several times instead of just once, due to the first product being out of order, the front cover (the one on which the screen is fixed) cracked. It's a shame, especially since it was replaced only 6 months ago. NB: I used the photo tutorial proposed by the site: it is well done, very clear.

Lack of seriousness: a non-functional product and a product that does not correspond to the photos which were indeed non-contractual

Hello, I give this note because your website makes you believe that you can buy certain products and it is false. I was delivered 2 times, 2 bad products only to be informed by SMS that I would not be delivered, of course once the products were returned. I lost 3 weeks! See 1 month the time to make a new purchase. So yes I am very disappointed. I was not even compensated. I will not fail to talk about it around me. Cdt

Deliver quickly but wrong parts and the desired one not in stock

bad product received, 2 times in a row.

The part received is defective! Quickly taken care of with a request for reimbursement made.

Not enough technical details

I ordered a repair kit for the optics of my laptop plus the spatulas I never received the spatulas and it is impossible for me to reach customer service I sent an email and I have no answer I consider that there is no consideration for the customer 2 + it is very dishonest to act like this

ok service rapide

The screen is of very good quality but not of the requested colour

Not completely satisfactory

Average, a decent experience but some services need improvement.

Some items are imposed as a package in the purchase. Medium quality parts

The part I ordered does not work.

They want to refund 15.90 when I have spent almost double! Even in the management of the refund it's a mess...

Average because there were no stickers to stick the screen that are normally provided with the screen of the sony XZ1. So you have to buy glue which makes the finished work less clean.

The site is fine, but the waiting time for delivery is false if you order before 3pm you were delivered the next day or 2 days later and I had to wait more than 5 days without news

I'm very pleased with the quality of the screen, it's very good and I'm very pleased with the quality of the screen, it's very good and I'm very pleased with the quality of the screen. Thinking of a problem I made a second order but still the same, the black color is really not deep and the colors are dull.

screwdriver that blows after removing two screws... the rest is fine

1st piece received with a damaged connector, crushed during shipping I think and sent back after a simple email the next day. The second one was functional but very difficult to connect because of the same connector.

I ordered a complete screen for Huawei nova, I thought I would receive a complete screen on a frame, from Huawei. I'm not just a simple screen with the glass, and from an adaptable brand. I'm not sure what to do with it.

Beware of missed deadlines Beware of announced deadlines

I've been using it for a while now and I'm not sure if it's a good one or a bad one, but it's a good one. Two times in a row a problem so I think the quality is not good

Reliable site and fast shipping. Only concern is the brightness of the screen iphone5 ordered lower than the original

It is probably a mistake when we put it in the package because the main part ordered was not there. I am waiting for a reply from SOSAV. This is a provisional opinion, at least I hope so.