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A
Rating: 3 out of 5
Too much waiting
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 1 out of 5
Suite commande écran wii U + écran iPhone 5c complet + batterie 5c+spatule métal +kit outils universels en Chronopost Commande reçue 3 jours plus tard mais manque le kit outils Mail au vendeur réception des outils 3 jours plus tard Réparation le bouton home n'est pas monté sur lecran Du 5c vendu complet , bouton home fourni na pas fonctionné obligé de remettre lancien + comportement anormal du tactile et de la batterie. The screen wii u apparently works normally. I'm not sure how to get the phone to work, but I'm sure it's a good idea to get it to work. I would not recommend Sosav
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Response from SOSAV
Hello Jérôme, Thank you for taking the time to leave a review. After checking, you have not contacted our customer service regarding these operating problems. All our parts are guaranteed for 1 year, we invite you to send an email to our after-sales service at [email protected] so that we can send you a new after-sales service. Wishing you a good day. Sincerely, The SOSav team
A
Rating: 3 out of 5
A glass replacement leaflet could have been included with the glass
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A
Rating: 3 out of 5
I find that the quality of the screen is very perfectible. Fast service and interesting tutorial.
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A
Rating: 3 out of 5
DELIVERY LONGER THAN ANNOUNCED
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A
Rating: 3 out of 5
Very interesting Pay attention to the delivery method
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A
Rating: 3 out of 5
The Plus: The Site presents well The products seem to be of correct quality. The delivery is fast and correct. The minus (too bad, there are ... but will surely be better tomorrow) They should seriously check the consistency of product designations and that of the tools offered in association because it would be better to offer nothing rather than a tool not suitable for the assembly of the product sold.
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A
Rating: 1 out of 5
Hello, This was the first and last time I ordered from your site. If you are not able to know what you are selling, I have nothing to do with you.
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A
Rating: 1 out of 5
I had a problem with the home order button, it didn't work and I couldn't get through to anyone in the department, plus the phone number on the invoice didn't exist. 12 EUR in the trash
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A
Rating: 3 out of 5
I'm very pleased with the delivery and the product. I've been using it for a while now, but it's not the same as the original. The material is different. It's obvious that it's better than the broken back, but it changes the look and feel of the phone, so it should be mentioned.
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A
Rating: 3 out of 5
Please read the description because purchase: kit-de-reparation-ecran-complet-noir-iphone-6 the screen is not complete parts to recover on the old one!
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Response from SOSAV
Hi Simon, Thank you for taking the time to leave a review. There is indeed a difference between assembled full screens and full screens for iPhone 6. The complete screens are composed of the LCD screen, the touch screen and the chassis. It is necessary when replacing your screen to transfer the elements assembled to the screen (camera, home button, speaker ...) from your old screen to the replacement. On the contrary, complete assembled screens have all the elements already assembled on the screen. The only thing you need to transfer is your home button and its pad, in order to keep the Touch ID functionality. All this is well documented on our product sheet. Wishing you a good end of day, Sincerely, The SOSav team
A
Rating: 3 out of 5
Easy to find. Apparently no payment problems. I would like the company to commit to not selling my email address. I'm fed up with these incessant mails
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A
Rating: 1 out of 5
I ordered the part with the right ref and received the wrong one
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A
Rating: 3 out of 5
unsuitable product returned
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A
Rating: 3 out of 5
In most orders, parts not really reliable
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A
Rating: 1 out of 5
The battery does not match. Maybe I'm wrong. I find myself with a battery that is of no use to me.
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A
Rating: 3 out of 5
Insufficient information
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A
Rating: 3 out of 5
Fast but if you make a mistake in your order, be careful with the return shipping costs
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A
Rating: 3 out of 5
Of course the whole
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A
Rating: 3 out of 5
The site is sorely lacking in precision in the exact composition of the screen. It is very regrettable that we do not know before ordering what the screen is made of. It is vague and does not give confidence.
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A
Rating: 3 out of 5
I hesitated to give 1 star after the refund of an item in my order, but I still remain on 3 items of very low quality, 2 of which are unusable and the 3rd which broke on a simple manipulation (and I'm not at my first phone repaired) ... It's a pity because the site pays a little for the low quality of the products it sells, but here, it was beyond the "low end"...
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A
Rating: 3 out of 5
Site OK
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A
Rating: 3 out of 5
to improve the delivery of the failing relay points otherwise very good site with an efficient troubleshooting help
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A
Rating: 3 out of 5
Good site but bad products
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A
Rating: 1 out of 5
Despite a quick response from customer service, and a deposit to receive a new part faster, I have received nothing after 5 days and the tracking link is not valid.
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A
Rating: 3 out of 5
Serious, professional
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A
Rating: 2 out of 5
para port the price of the support it's so expensive and the delivery is slow
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A
Rating: 3 out of 5
The content is not detailed enough, so I ordered the wrong connector for a note 4. On another website I had 4 choices that allowed me to choose the connector for my smart phone.
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A
Rating: 3 out of 5
I'm happy with the item but the package was opened and the inside handled so I hope there was no exchange but I think not according to the condition of the item
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A
Rating: 2 out of 5
It would be a good idea to include the instructions with the material!
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A
Rating: 3 out of 5
Well
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A
Rating: 2 out of 5
Replaced the battery on my Sony Xperia Z3 compact. Delivery problem: the delivery man says he can't access the building, doesn't use the intercom and after 3 days gives the package to the post office without leaving any notice or warning. I went myself to the post office a bit randomly to get my package. Then the replacement procedure is incomplete, I had to improvise and consult other sites. After the replacement, the headphone jack does not work anymore :-( The battery delivered holds even less charge than the original 3 years old battery :-( I am waiting for the return of the customer service...
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A
Rating: 1 out of 5
Hello, disappointed with my order, I ordered a 2ds touchscreen, supposedly delivered with a sticker not present on the screen or even in the box, the phone number on the site has no interlocutor just an answering machine that says you have to contact customer service by filling out the forms or via mail.... Result after contact by mail, I have to face the photo of the article received and then send it back, a very long procedure, also knowing that if I am delivered at home it is not to go to a post office, the error coming from them, inspection of the article before sending it would not happen. The most deplorable is to put a phone number in front to have an answering machine cordially
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A
Rating: 3 out of 5
Average coordination between Sosav and the carrier regarding the relay point. Delivery times not respected.
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A
Rating: 1 out of 5
package received in bad condition but contents were intact
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Rating: 1 out of 5
This is absolutely not an honor 8, poor quality... Fragile, pitiful delivery service
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Rating: 3 out of 5
I'm very pleased with the service and the product. I'm sure I'll recommend it to others.
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Rating: 3 out of 5
Good overall, small downside however some spare parts could be described more precisely both in the description and in the visual. Very good for shipping.
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Rating: 3 out of 5
Very well done site, with great tutorials to repair yourself. Clear information and products well classified by brand and model. I only put 3 stars because 2 products out of the 3 in my order were defective. The SAV sent me back very quickly and free parts (with carambars!). This time the battery works but for the back, same problem, it is bent.
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A
Rating: 3 out of 5
Fast and functional but not new material?
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