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A
Rating: 3 out of 5
The site is well done and the guides are great
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
The delivery time was not as advertised on the website, but this was due to a one-off event. I received half of my order because the material reserves were obviously not properly managed. The customer service made me some proposals claiming to be able to send my package "in priority" in the day, instead it was shipped the next day (it was a phone battery, I had ordered for 3 weeks to anticipate the blow, and finally my used battery has finally failed, which has annoyed me for work).
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A
Rating: 1 out of 5
No tuto for only the men's tablecloth and when we ask we are told it is better to take button + tablecloth. Thank you for saying so once purchased!
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A
Rating: 3 out of 5
The spatula in the repair kit arrived broken despite proper packaging.
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Rating: 3 out of 5
lots of parts available but often problems in delivery and also lack of suggestions on what additional parts to buy to make a complete repair
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Rating: 3 out of 5
Trusted site
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A
Rating: 3 out of 5
Very good site except the delivery time is too long
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A
Rating: 3 out of 5
The package went to the relay point and back to Sosav: a mystery. And I had to be threatening to get a 100% refund. I placed an order again, we'll see.
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A
Rating: 2 out of 5
A purchase, a disappointment... Not possible to judge.
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Rating: 2 out of 5
The parts are expensive (but arrive quickly all the same) and are of poor quality. My basket stayed on the site for a week, sometimes the delivery is free, sometimes not. The delivery, let's talk about it: you have to count much more than what is indicated for a home delivery! I've never seen that! However, the parts arrive in a parcel, they are very well packed and protected with an antistatic packaging.
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Rating: 3 out of 5
The site is not bad... but I will not return. I think I would have found much cheaper elsewhere. I'm not sure I'd recommend it to anyone. I'd rather go to Amazon for the same thing. I prefer to go to Amazon for the same thing...
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Rating: 1 out of 5
Incomplete order missing standard kite tools replace by a carambar Sova unreachable No link to follow up order
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Rating: 1 out of 5
Disastrous experience I shot my phone while I was very careful...
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Rating: 2 out of 5
The order arrived quickly and the tool kit was very helpful. However I had many problems after the repair (following the sosav repair guide). Knowing that I had already repaired the screens of 3 other people's laptops before and it went very well. So I decided to buy a new laptop.
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Rating: 2 out of 5
The tactile beug
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Rating: 3 out of 5
Rear panel that comes off
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Rating: 3 out of 5
Very good responsiveness from the customer service side. Despite the fact that I had to wait 1 month after placing the order to receive the part. ( PS : Nice to put carambars to apologize )
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Rating: 3 out of 5
I am very satisfied, especially for the tuto that allowed me to repair myself my jack (xperia Z3 compact) however, this tuto also made me break one of my parts. I'm not sure if it's a good idea to use a phone that has a vibrator, but I'm not sure if it's a good idea to use a vibrator that has a vibrator. It's not too expensive so I'll fix it when I have time, but I'm still a little disappointed. Thank you for these tutorials!
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Rating: 3 out of 5
Thank you for being here
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Rating: 3 out of 5
I received the screen to repair my phone, but it doesn't work. So I contacted customer service and they asked me to send them a picture of both sides of the screen. I am now looking for someone who can take these pictures for me, because the only camera I had was my cell phone, which is not working anymore...
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Rating: 3 out of 5
bon site
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Rating: 3 out of 5
Very responsive contact, but very long delivery time
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Rating: 3 out of 5
Thank you for the great service.
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A
Rating: 3 out of 5
The site itself is very well done. Easy to order. I have nothing to say about the product itself, but before you buy, make sure the video explanation is there. The change of the camera glass is in itself very simple. The PROBLEM is that there was no video and I got bogged down taking everything apart and in the process, I messed up my screen. RESULT: I have to change my 250 screen. SNIFF SNIFF!!!!
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A
Rating: 1 out of 5
The package was supposed to be delivered the next day because it was urgent and I had to pay more for it! I received the package 6 days later and at the wrong parcel delivery point! so I had to drive 30km to get it back.
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Rating: 3 out of 5
The quality of the screen is not the best ... but for the price it's still 2 times cheaper than Apple...
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Rating: 1 out of 5
The screen ordered does not work And the after-sales service is not looking for stories, take pictures of their screen front, back Pkoi? Yet on the site it marks satisfied or refunded They just have to take their screen and check
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Rating: 3 out of 5
positive: the repair manual to replace the battery negative: false advertising: the photo on the website does not correspond to the product received
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Rating: 3 out of 5
Fast and careful shipping. Quality parts. However, a small downside to the standard kit that are sold, for my part the screwdrivers were absolutely not adapted to my phone, no mention on this point, the kit is sold with the screen as the solution to repair your phone yourself, which I could not do.
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Rating: 2 out of 5
Either I'm really unlucky, or... Ordered touchscreen, rear window, center panel, and some accessories. Faulty touchscreen, faulty central tablecloth. A hundred euros lost.
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Rating: 3 out of 5
Average, your tuto to change the battery and screen are poorly done.1 video is essential
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Rating: 3 out of 5
The site is well done with well done tutorials.it's in the shipping that it was not. Sending a generic battery instead of an original...
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Rating: 1 out of 5
Poor products. Avoid
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Rating: 3 out of 5
good accessibility . choice and availability of suite
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Rating: 3 out of 5
Well
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Rating: 1 out of 5
Hello, sosav offers products for smartphones and tutorials to change these products. The tutorial I used makes you believe that you can change the screen without the special device. What is archi-false! I broke the slab of my Samsung S4 because of that. I will not order from them anymore and I recommend to avoid them. Very cordially
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Rating: 3 out of 5
I had to send a negative review on the tools you recommended, this review was rejected so if the negative reviews are rejected the published comments have no value
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Rating: 2 out of 5
very disappointed because I ask a question about the duration of a battery for iphone5 bought 8 months ago and already out of service. no answer from you.
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Rating: 3 out of 5
received quickly well packaged but does not work
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Rating: 2 out of 5
I'm very pleased with the service and the quality of the product. I'm sure I'll be able to get it back to you in a few days. 5 days of supplies. It's reconditioning but it works and that's what's good. Thanks again
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