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A
Rating: 3 out of 5
I have ordered material several times that has proven to be what I expected
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
The front glass of my iphone had a defect in the pins that screw to the frame of the phone, they were twisted. big difference compared to the one I ordered some time ago. The back glass didn't fit properly, and the little plastic piece that fits the camera was not in the right direction, and hard to see with the naked eye... I also suggest you make video tutorials rather than photo, I found a competitor's support to be able to carry out the disassembly-reassembly. Also, the box of the package is quite soft and not enough protection inside in my opinion. Thanks for your suggestion, good luck
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A
Rating: 3 out of 5
Delivery time too long. I had to wait two weeks to receive it, but it took 6 weeks. The material will not be used anymore, too bad.
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A
Rating: 1 out of 5
The site is very clear and instructive at the time of purchase, especially when it comes to disassembling the equipment, but much less so when it comes to reassembling them. More than anything else: a big black spot, the main part of my order doesn't work and after a message to send this part back, I'm still waiting for a sign from them.
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A
Rating: 3 out of 5
Quality of material can be better
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A
Rating: 2 out of 5
You show a shipping rate (for me it means to the registered address) and in fact you have to validate another shipping rate which is much more expensive to get it to the address indicated. I don't think I would recommend you and I wouldn't advertise with you
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A
Rating: 3 out of 5
The pouch containing the tools is torn and the tools are scattered in the packaging
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A
Rating: 3 out of 5
I had some problems to install my part. I sent a message to report it. No response. I recommended the part and it still doesn't fit. Too bad!!!
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A
Rating: 1 out of 5
After receiving, I sent a complaint and no answer from the site
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A
Rating: 2 out of 5
The Wifi antenna I ordered arrived in a simple plastic bag. For a product as fragile as that, I find it very limited. As soon as I took the antenna out of the bag (with the utmost care) it broke in two. Result, a purchase for nothing on this site ...
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Rating: 3 out of 5
Originally, order placed for the supply of a phone battery. This one turned out to be defective (made the phone crash badly, and did not hold the charge). Back to customer service, forced to go through a credit and not a refund (I did not want the exchange given the quality of the 1st model of battery), customer service certainly fast, but then ... of a complicated ... Didn't understand my simple request to issue a credit note (and the terms), many unnecessary exchanges, approximate, error on the amount of the credit note. Quite painful in the end. Too bad, because the principle is good.
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A
Rating: 1 out of 5
This is not the right article
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A
Rating: 3 out of 5
Some products displayed in restocking under 15 days not available 1 month after the order. So average on this side. The product that was in stock (after cancellation of the others) was sent very quickly. Hence the average score. Otherwise it would have been 2* at most.
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Rating: 1 out of 5
Poor quality parts
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Rating: 3 out of 5
Cheap
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Rating: 3 out of 5
unhappy
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Rating: 3 out of 5
Waiting time too long
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Rating: 2 out of 5
excessive delay
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Rating: 1 out of 5
Mixing the name of the delivery address and the first name of the billing address on the package, really great to get the package back from the post office!
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Rating: 2 out of 5
I would like to express my dissatisfaction, because the identity of the recipient was not respected. Instead of the name and surname of my daughter, the shipment was made to Mr. Since I move to make a proxy, so that my daughter can recover the package! A lack of seriousness of the shipping department! I cannot evaluate the content of the order as I have not yet received it.
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A
Rating: 1 out of 5
I ordered a screen. The site does not indicate that the product is out of stock. The product arrived after 3 weeks.
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A
Rating: 3 out of 5
well done
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A
Rating: 2 out of 5
The part I ordered worked for half a day? I can't blame your site directly because it could be the phone.
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A
Rating: 1 out of 5
Received super late.
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A
Rating: 3 out of 5
Everything arrived, but in two parts because the sticker for my window was missing in the first package.
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Rating: 3 out of 5
Delivery and customer service with a very good response time but the statement on the site "that a thorough check to ensure that the spare parts work properly" is inaccurate. The loudspeaker received did not work. The exchange procedure for a low value item (6.99) is not adapted: cost higher than the value of the item and delays higher than the purchase of another one on another site...
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A
Rating: 1 out of 5
I've been using it for a while now, but it's not working. Impossible to get technical service at 0973...... no email response.
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Rating: 3 out of 5
Beware if you refuse an order at the relay point. To get it back, you will have to create a Paypal account in order to pay the shipping costs.
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Rating: 1 out of 5
After receiving a defective part, incompetent after sales service. I wasted my time and money on this story because several other screens were bad but SOSAV did not think it was worth warning consumers of this problem. Impossible to get a full refund for the order.
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Rating: 2 out of 5
I ordered a pair of joysticks and received 1/2 joystick. I informed the site and they replied quickly in my first email, sending me a photo of the product and detailing the missing part.
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Rating: 2 out of 5
I'm not sure if it's a good idea to buy a micro usb cable for Samsung, but it's a good idea to buy a micro usb cable for Samsung, because it's not really suitable and the delivery time needs to be improved. I changed the joystick and its cap on 3ds console and it works!
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A
Rating: 1 out of 5
The LCD screen delivered does not work and the touchpad bug it selects applications that we do not want as if the touchpad was blocked at a specific point. Forced to put everything back as before old LCD + old touchpad (125 to spend for nothing to work)
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A
Rating: 3 out of 5
Very easy to navigate.and to find the standard ipad part. However. Missing small parts such as button and home supports ipad air 2. The tuto zap the disassembly and recovery of the home button (FIND ON YOUTUB)
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Rating: 2 out of 5
The site itself is effective but doesn't make it clear enough that some of the products, especially the batteries, are second hand. I thought I was getting a new battery!
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Rating: 3 out of 5
One of the products is damaged. Package received on time
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Rating: 2 out of 5
I did not receive the right product !!!!
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Rating: 3 out of 5
I did not receive notification that my order had arrived.
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Rating: 1 out of 5
I had to pay the post office to have it shipped back to New Caledonia when I had people in France who were willing to bring it back for free...
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Rating: 3 out of 5
All is well, except for having to go to the post office. .... I prefer to receive it directly at home.
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Rating: 3 out of 5
The packaging of the tools was open (torn) :-( :-(
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