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A
Rating: 3 out of 5
Beware if you refuse an order at the relay point. To get it back, you will have to create a Paypal account in order to pay the shipping costs.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 1, 2 and 3 stars
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Rating: 1 out of 5
After receiving a defective part, incompetent after sales service. I wasted my time and money on this story because several other screens were bad but SOSAV did not think it was worth warning consumers of this problem. Impossible to get a full refund for the order.
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Rating: 2 out of 5
I ordered a pair of joysticks and received 1/2 joystick. I informed the site and they replied quickly in my first email, sending me a photo of the product and detailing the missing part.
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Rating: 2 out of 5
I'm not sure if it's a good idea to buy a micro usb cable for Samsung, but it's a good idea to buy a micro usb cable for Samsung, because it's not really suitable and the delivery time needs to be improved. I changed the joystick and its cap on 3ds console and it works!
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A
Rating: 1 out of 5
The LCD screen delivered does not work and the touchpad bug it selects applications that we do not want as if the touchpad was blocked at a specific point. Forced to put everything back as before old LCD + old touchpad (125 to spend for nothing to work)
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Rating: 3 out of 5
Very easy to navigate.and to find the standard ipad part. However. Missing small parts such as button and home supports ipad air 2. The tuto zap the disassembly and recovery of the home button (FIND ON YOUTUB)
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Rating: 2 out of 5
The site itself is effective but doesn't make it clear enough that some of the products, especially the batteries, are second hand. I thought I was getting a new battery!
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Rating: 3 out of 5
One of the products is damaged. Package received on time
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Rating: 2 out of 5
I did not receive the right product !!!!
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Rating: 3 out of 5
I did not receive notification that my order had arrived.
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Rating: 1 out of 5
I had to pay the post office to have it shipped back to New Caledonia when I had people in France who were willing to bring it back for free...
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Rating: 3 out of 5
All is well, except for having to go to the post office. .... I prefer to receive it directly at home.
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Rating: 3 out of 5
The packaging of the tools was open (torn) :-( :-(
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Rating: 3 out of 5
The standard tool kit was packaged in a waterproof pouch, which was a very nice gift... except that the pouch was completely shredded and the entire contents had spilled into the box.
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Rating: 3 out of 5
I had a problem reaching customer service. I got a reply after 5 emails and 2 weeks of waiting.
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Rating: 1 out of 5
You could have warned me that the wifi and bluetooth antenna was the same piece! I ordered it for nothing...
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Rating: 1 out of 5
Good site, well detailed products
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Rating: 3 out of 5
The products are fine and the shipping is fast. I'm very pleased with the quality of the products and the speed of delivery.
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Rating: 2 out of 5
I only received my package after 5 days! I had placed my order on a Thursday morning during the night to receive my package during the day (as mentioned on the site for any order placed before 3pm).
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Rating: 3 out of 5
The parts I ordered arrived very quickly and were easily assembled (internal speaker and iphone 5c battery). Everything was functional after reassembly but the next day the battery did not hold any more than the previous one and the internal speaker stopped working too...
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Rating: 2 out of 5
I followed a tutorial to remove the front camera on a Galaxy S5 (remove the screen and simply clean the front camera). Result: my screen is no longer touchable even though I followed your procedure very carefully. I've already sent a request on this problem to get help.
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Rating: 3 out of 5
The material is of good quality and the delivery is fast, nothing to complain about... On the other hand the tutorials are far from reality! Have a repairman do it, don't try to do it yourself! I wanted to change the chassis of my phone, now I have to change the LCD screen... Total of the operation: 200 instead of 20!!!!!!!!!
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Rating: 2 out of 5
Purchase at full price of a part, reception of a used part (bent, traces of adhesive, traces of oxidation).
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Rating: 2 out of 5
attractive
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Rating: 3 out of 5
I have had quite a few problems, although many have been resolved. But there are always emails that remain unanswered. A company that tries to give a good image but still perfectible.
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Rating: 3 out of 5
Although the product was not as advertised, the customer service department refunded me all the fees and was very accommodating. I therefore give 3 stars (average review).
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Rating: 1 out of 5
Bad phone battery buy it only last half a day very very disappointed
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Rating: 3 out of 5
Good reactivity, fast delivery time 3 days, but insufficient packaging, article arrived damaged, Colissimo thank you post office!
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Rating: 3 out of 5
not bad to look at
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Rating: 3 out of 5
Fast, but would put contractual photos.
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Rating: 3 out of 5
Clear site and fast delivery, but only one of the two items purchased works. Overall disappointed.
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Rating: 3 out of 5
Fast and trouble-free reception
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Rating: 2 out of 5
Disappointed for my 1st order but you always have to give people a chance to make it up. So I hope it was just bad luck and that everything will be fine next time.
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Rating: 1 out of 5
Does not work, not detailed enough.
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Rating: 3 out of 5
The part I received is used, and I don't remember being informed about it when I ordered it.
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Rating: 3 out of 5
lack of apple certification of spare parts, and a complete tutorial at the beginning and less clear and imprecise at the end of the procedure ....
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Rating: 3 out of 5
to send the articles this site does not keep its promises especially in chronopost.
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Rating: 2 out of 5
I am disappointed. I ordered a gift package for 3 euros and did not get it.
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Rating: 3 out of 5
I received a generic battery with a bent plastic corner. No problem, it works. Otherwise, the delivery time was respected.
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Rating: 2 out of 5
I have to say that I am very pleased with the service and the quality of the product. Only positive quick response
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