SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
I've been using this phone for a while now, but it's a good idea to check it out and see if it's working. It is not specified that it must recover the 2 buttons On / off and volume of the old phone (and there it spoils, the volume button hangs and the phone is unusable) 87 euro for no result
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Anonymous A.
Rating: 3 out of 5
a good site but the compatibility of some products must be checked concerning the Samsung s4 screen.
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Anonymous A.
Rating: 3 out of 5
package arrived in bad condition
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Anonymous A.
Rating: 1 out of 5
I have received an order but not the right parts and no time to redo the how. out of 3 how to drift only one and arrive fully and on time.
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Anonymous A.
Rating: 2 out of 5
A very bad experience, 2 and a half months to fix my phone the screen sent was not compatible, a service quite unresponsive and disorganized which explains so much time. The problem was solved anyway so I put 2 stars only for this reason. It is still very disappointing for a French company.
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Anonymous A.
Rating: 3 out of 5
No problems with the site.
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Anonymous A.
Rating: 3 out of 5
Good, but I didn't get the right antenna (too short)
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Anonymous A.
Rating: 1 out of 5
I have received my order and I am very pleased with the service. I have been moved twice to the relay point when there was nothing, nice! Neither colissimo nor SOSAV gave me any real explanation, my request for reimbursement has been put in stanby. They even offered me a second shipment with the shipping costs at my expense. A shame! I don't know yet how long this story will last before I can be reimbursed.
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Anonymous A.
Rating: 3 out of 5
serious site, careful and fast shipping. video tutorials would be a real plus
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Anonymous A.
Rating: 1 out of 5
the shipping costs are high especially when the return of the fake item sold are not included.
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Anonymous A.
Rating: 1 out of 5
I started a galaxy s4 screen on July 27, it should be available within two weeks, but I got it on September 10. Replaced with care it didn't last a week before failing me.
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Anonymous A.
Rating: 3 out of 5
a little long but the screen was in restocking
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Anonymous A.
Rating: 2 out of 5
I have waited more than twice the expected time, without any words of apology or commercial gestures (35 days instead of 15) now I am on holiday I can not get my product ...
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Anonymous A.
Rating: 3 out of 5
I have just returned my order because I was mistaken ref there I am told that I would have noted my order number on the package I have never done this on other site and I am told that my package may be refused I have an urgent need for my battery I expect not too choice
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Anonymous A.
Rating: 1 out of 5
I will not recommend to my family and friends be sure. I will recommend your site to my friends and family. And again I have sent you 2 emails on the status of my orders but I have not received anything even a word of apology from you. I am still missing an order (a tablecloth for samsung S4 mini) but I think I can forget about it.
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Anonymous A.
Rating: 2 out of 5
I am disappointed, I placed an order on 30/07/16 on a product that was to be brought to you within 15 days, I had no news or additional information from you to indicate your difficulties in receiving your supplies. Having no means to contact you through the site (no contact by messaging) I went through Facebook so that we finally take care of my order remained in oblivion .... I was finally delivered a few days ago only, uh yes ... you do not dream we are in mid-September .... I have known better as a service from you. Sincerely, M.ANJOT a disappointed customer.
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Anonymous A.
Rating: 2 out of 5
The delivery time is too long since ordering, and I have since purchased the equipment from another dealer. It is a pity, because until now I was very satisfied with SOSAV.
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Anonymous A.
Rating: 1 out of 5
Order placed on 31/07/2016. Order received 08/09/2016. For the speed it will have to iron.
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Anonymous A.
Rating: 1 out of 5
I have received my order after 1 month of waiting and many emails sent. I'm very pleased with the product and the service.
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Anonymous A.
Rating: 3 out of 5
sloppy packaging
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Anonymous A.
Rating: 3 out of 5
Product (Lumia 920 screen) well packaged, fast shipping, reasonable price, but it is not clear from the start that it is a used part. A screen clip was broken for example. This was not a problem when reassembling but it detracts from the experience.
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Anonymous A.
Rating: 1 out of 5
I'm not sure how to use this product, but I'm sure it's a good idea to use it as an alternative to the traditional way of doing things.
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Anonymous A.
Rating: 2 out of 5
Hello. The material arrived well but the disassembly of the screen was catastrophic. The explanation to disassemble the screen is not at all precise enough and despite all my goodwill and delicacy, the screen of the note 4 is extremely perilous! So I destroyed my phone and despite my emails to return the new parts not unwrapped, it is total radio silence. The error is of course my fault but thank you for answering me if possible. Sincerely . Eric Mouton
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Anonymous A.
Rating: 3 out of 5
Impossible to contact customer service directly by email.
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Anonymous A.
Rating: 1 out of 5
Not original part not compatible
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Anonymous A.
Rating: 2 out of 5
too long a delay
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Anonymous A.
Rating: 1 out of 5
I have to find an alternative solution as I can't repair the phone. Thank you for your help
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Anonymous A.
Rating: 3 out of 5
In the screen there's a white green thing at the top
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Anonymous A.
Rating: 2 out of 5
Express delivery time of more than 36 hours
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Anonymous A.
Rating: 1 out of 5
No phone number for easier and faster contact, not good, I do not recommend! The delivered screen does not work properly! How to make a claim and exchange, no contact, this is not very serious!!!
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Anonymous A.
Rating: 3 out of 5
Quality product but does not work. The screen does not turn on. Requested a return but no response in a week. What does customer service do?
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Anonymous A.
Rating: 1 out of 5
The screen I ordered is not working. I would like to exchange it and have sent an email to customer service with no response yet.
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Response from SOSAV
Madam, First of all, our apologies for the malfunction of this screen. We have received a message from you around 18:20 today. We have just proposed you a solution for the exchange of your screen. Sincerely,
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Anonymous A.
Rating: 1 out of 5
Out of 4 products ordered, 2 were not what I ordered (1 color error and 1 totally different product). Despite opening a ticket and sending a photo, no news for several days...
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Response from SOSAV
Sir, For some reason, the ticket corresponding to your request has been closed... Could you simply reply to the last email you received from us? This will allow us to open the support ticket again. We will then be able to send you directly the expected parts. Sincerely yours,
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Anonymous A.
Rating: 3 out of 5
NOT BAD BUT STILL NEED THE MATERIAL TO WORK!!!!!!!
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Anonymous A.
Rating: 3 out of 5
I'm very pleased with the quality of the product and the packaging. The postage is too expensive and the delivery is not fast enough.
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Anonymous A.
Rating: 3 out of 5
Great products and delivery but difficult to contact you for ordering issues.
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Anonymous A.
Rating: 2 out of 5
My first experience was not really conclusive. The reason was the page on your site. When I chose the screen for my IPhone 6 I based myself on the content of your page and the tutorial it contained but the tutorial did not correspond to the product listed on this page, hence the confusion. The result is that I received a screen that you called "complete" but not assembled and the replacement work is much more complicated (or impossible to do) than what is presented on the tutorial.
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Response from SOSAV
Hello, after checking, the tutorial for the assembled screen did indeed have an error on the product proposals. First of all, our apologies for this. We would like to offer you a discount as an apology. Could you please reply directly to [email protected]? We will find a solution.
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Anonymous A.
Rating: 3 out of 5
The site is relatively well designed. Maybe review the shipping of packages. An iPhone rear camera may not require a whole package especially when it is filled with paper and a carambar! A simple tracking letter to ship it and does not cost 6!
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Anonymous A.
Rating: 3 out of 5
Some operations are delicate to take off some parts it is necessary to force well, perhaps to attract the attention...
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Anonymous A.
Rating: 3 out of 5
Everything will depend on what happens next
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