Customer reviews of SOSAV

I bought the screen from you, at reception no adhesive stick, obliged to order elsewhere to repair.

I ordered a battery, after the assembly I realized that it did not hold the load (barely 1 hour). SOSAV did not want to reimburse me for my purchase, despite a promise of a satisfied or refunded purchase.

Not satisfied

No problem with the ordering process and the delivery time. The big problem is the quality of the product received: see comment on the content of the order below.

I received my order on time and the package was well protected. I am not satisfied with the products I received.

They do their job very well (ordering, fast and careful shipping) but the products are not quality (at least regarding the wiko stairway touchscreens). I bought one. The tacile was constantly screwing up and crashed the device on every call. Then, it broke again after two days without shock. I thought it was a fluke. I recommended two (my husband's was also broken). They were not the same (drawings on the bottom thinner than the original), so I thought it was going to go well ... finally, the same problem of tacile and crashing during the calls and to sum up, they broke the day after their installation, despite the break of protection and a special precaution ... SOS SAV did not offer me a refund the first time. I contact them again... we'll see. But I will not buy anything from them again. And no more wiko either! impossible to get original spare parts.

Hello, light spots appear on my screen (two lighter spots with a diameter of 2 to 3 mm) after 1 month of operation. I do not recommend this screen.

Moderately satisfied. Delays >48h, part does not allow a complete repair. First problem repaired, but another problem appears

One of the two batteries is not working

I would not recommend this site to anyone around me.

The products could be grouped by size perhaps. However, when paying for the order, I do not know how but I did not understand the options, I came to validate the payment by transfer (which took a long time for the order to be shipped). However, I am used to buying on the net. I would have liked to cancel this method of payment and start again, but it was impossible. Maybe review the presentation of the payment options.

The site is well built but the products sent do not work

Push for consumption

not clear at all

Badly done

Too long delays

The part does not correspond to the product described, no explanation available, request for assistance without serious answer ("look at the videos on the internet" "call a repairer") - I'm waiting for the authorization to make a return (!) and to get the address where to send the package ...

correct timeframe

Good tutorials

completely incompetent

The product is perfect and the shipping is fast BUT the price increase is not justified in my opinion and the shipping costs are really excessive. The competing sites offer the same products with your old prices more than interesting...

No warning that my package has arrived at its destination, a delivery not registered on my sosav account. I do not put below 3 stars not to kill the average of the site.

Why this note? I sent an email to know if there was a tutorial or a notice in order to be able to change the rear window of my galaxy s5 I am waiting for an answer .... I would not like to do anything stupid.

Received an intact package but the glass was cracked

The battery I received never worked!

Fast delivery, damaged coli, a mini carambar inside?

No screwdriver provided with the battery, too bad!

well

The part you sent me is not the original call it did not work

I have received the package with a small carambar. I'm not sure if it's a good idea to get a new one, but I'm not sure if it's a good idea to get a new one, but I'm not sure if it's a good idea to get a new one.

Bad advice in the guide: mention of useless tools and the connector when plugged in makes an impressive noise...I'm almost afraid it will catch fire...besides it didn't solve my charging problem...

Screen speed to be reviewed.

Defect on a part

Performing site. Receipt in Parcel Relay rather Fast.

The room was not at all the same as the original one

Instead of a candy I would have preferred to receive assembly tools. For the rest, we have to see the quality in operation. Sincerely

Service niquel, no problem, good packaging, fast .... but big black point THE QUALITY OF YOUR PARTS !!! Finally on the 2 parts bought none work! Cool

I have received my order, but in my order tracking system, it is still marked as delivered. This problem persists since the creation of your website. I have already reported it, but nobody has remedy the problem. Sincerely, Philippe LARDOIUX

Tres incertain attention prudence

The site looks good but on my first order, I receive a bad item that does not correspond at all to the description. Disappointed !!!!