Customer reviews of SOSAV

I really wish I could have put 5 stars, fast delivery and a great alternative to buy back! But first the suction cup is unusable (and ultimately useless), and secondly I was sure you included the Torx screwdriver... But no! I had to open my Xperia Z1 like a brute, manage to unscrew 5 screws out of 9 by paying a kfc to the one who succeeded ^^, remove the battery and slide the new one like a viking. All glued back together with super glue! And the best part is that it works again! See if it will last longer... To be improved: I fear that the shop part is independent of the site but please, say precisely what we need to repair his smartphone! The best would be to sell the appropriate kit but is it too much to ask? (it is possible I understand) in any case everything is great but the improvement to be made is on the accompaniment of the customer from the tuto to the shop. Please! Thank you! Good evening! (nice surprise in the package)

Hello, My package was not very well packed and the box was very damaged. I hesitated to send it back. I have to say that I'm very happy with the way the package was packed and the way it looked. But it was close. Be careful with the packaging! On the other hand concerning the assembly. No problem. I followed the procedure. My phone is working perfectly again. Thank you

Delivery time too long...

Very disappointed

I have to say that I am very pleased with the quality of the products and the price. The service is even worse than I imagined. Sorry it was my first and last purchase at sosav

First order placed, awaiting delivery.

Parts not conforming to the original and leading to the degradation of the device.

Practical and ergonomic site Despite the high price

No big deal for a battery error.

Fast delivery, but the product ordered does not work

Pitiful. I order, they inform me by email that my product is out of stock and they offer me either a refund or a credit note. I opt for a refund and I receive an email saying that they have been supplied and that my order has been shipped. This is a site to be avoided as a matter of urgency.

I placed my order on 08/12/2015 at 10H00. I received an email confirming that the preparation of my items are in progress. But the order should have been shipped the same day for any order before 15h Order reference BYUCZVJ0M. I have received an email confirming that my order is still being prepared and that it has been more than 24 hours since I placed my order, although the payment was received.

Sale of objects that cannot be repaired by themselves

I bought the screen from you, at reception no adhesive stick, obliged to order elsewhere to repair.

I ordered a battery, after the assembly I realized that it did not hold the load (barely 1 hour). SOSAV did not want to reimburse me for my purchase, despite a promise of a satisfied or refunded purchase.

Not satisfied

No problem with the ordering process and the delivery time. The big problem is the quality of the product received: see comment on the content of the order below.

I received my order on time and the package was well protected. I am not satisfied with the products I received.

They do their job very well (ordering, fast and careful shipping) but the products are not quality (at least regarding the wiko stairway touchscreens). I bought one. The tacile was constantly screwing up and crashed the device on every call. Then, it broke again after two days without shock. I thought it was a fluke. I recommended two (my husband's was also broken). They were not the same (drawings on the bottom thinner than the original), so I thought it was going to go well ... finally, the same problem of tacile and crashing during the calls and to sum up, they broke the day after their installation, despite the break of protection and a special precaution ... SOS SAV did not offer me a refund the first time. I contact them again... we'll see. But I will not buy anything from them again. And no more wiko either! impossible to get original spare parts.

Hello, light spots appear on my screen (two lighter spots with a diameter of 2 to 3 mm) after 1 month of operation. I do not recommend this screen.

Moderately satisfied. Delays >48h, part does not allow a complete repair. First problem repaired, but another problem appears

One of the two batteries is not working

I would not recommend this site to anyone around me.

The products could be grouped by size perhaps. However, when paying for the order, I do not know how but I did not understand the options, I came to validate the payment by transfer (which took a long time for the order to be shipped). However, I am used to buying on the net. I would have liked to cancel this method of payment and start again, but it was impossible. Maybe review the presentation of the payment options.

The site is well built but the products sent do not work

Push for consumption

not clear at all

Badly done

Too long delays

The part does not correspond to the product described, no explanation available, request for assistance without serious answer ("look at the videos on the internet" "call a repairer") - I'm waiting for the authorization to make a return (!) and to get the address where to send the package ...

correct timeframe

Good tutorials

completely incompetent

The product is perfect and the shipping is fast BUT the price increase is not justified in my opinion and the shipping costs are really excessive. The competing sites offer the same products with your old prices more than interesting...

No warning that my package has arrived at its destination, a delivery not registered on my sosav account. I do not put below 3 stars not to kill the average of the site.

Why this note? I sent an email to know if there was a tutorial or a notice in order to be able to change the rear window of my galaxy s5 I am waiting for an answer .... I would not like to do anything stupid.

Received an intact package but the glass was cracked

The battery I received never worked!

Fast delivery, damaged coli, a mini carambar inside?

No screwdriver provided with the battery, too bad!