Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 1, 2 and 3 stars

Reset filters
A
anonymous A.
Rating: 2 out of 5
Medium.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
No indication on the bag of screws. Ex: (iPhone 5S)
Translated reviews
A
anonymous A.
Rating: 1 out of 5
Order arrived quickly but does not match my phone...No invoice or procedure for return and refund
Translated reviews
A
anonymous A.
Rating: 3 out of 5
The order arrived after about 14 days. Not very fast
Translated reviews
A
anonymous A.
Rating: 3 out of 5
the visa card payment service for example :)
Translated reviews
A
anonymous A.
Rating: 1 out of 5
In view of the quality of the product delivered, I will not recommend your site. I'm sorry about that.
Translated reviews
A
anonymous A.
Rating: 2 out of 5
The screen does not work, I contacted your support, I am waiting for the answer
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Crack on the received screen
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I ordered a white front and received it in black!
Translated reviews
A
anonymous A.
Rating: 1 out of 5
If Sosav had been my first experience of buying online, I think I would never have made an internet purchase again... 1 Order touchscreen + tools (we'll talk about tools later) ok on July 15, 2015 2 Receipt of the bad glass on July 17, 2015 3 Contact Sosav (only mail because unreachable by phone) on July 20, 2015 which solves the problem by giving me a credit for purchase + transport of a new glass after having asked me photos of the phone and the glass Until then we can understand that a mistake can happen. 4 Ordered new glass on July 22, 2015 5 Received the new bad glass (the same as the first order) on July 24, 2015 Unbelievable no verification while I mentioned that this glass was going to be used for a professional phone (liberal nurse) and that it was urgent. 6 Contacted Sosav (only by mail because I could not be reached by phone) on July 25, 2015, I was asked again for new photos of the phone and the glass 7 New credit note for purchase BUT NOT FOR TRANSPORT, I pay 3.39 again and ask for a refund. I wonder if this is incompetence or scam, it would be better the second I would understand better, in short... new order on July 28, 2015 taking my precautions and making several messages to ask to check well. 8 In the meantime purchase of a new phone because the urgency of the request has apparently not caught the attention of sosav ... 9 Received the new glass (the right one on the 3rd shot) on 30 July 2015. 10 Mounting the new glass, surprise the screwdriver torx 5 purchased does not work (and there is REALLY OF the RIP) 11 ReBuy tools in large DIY. 12 The repair begins... no the tutorial is no longer online on the site of sosav... a Russian video comes to my rescue and after 15 days of trouble I manage to repair. BALANCE SHEET: 1st purchase: 32,98 - 2nd purchase: 0 - Purchase new laptop: 149 - 3rd purchase: 3,39 (delivery) - Purchase new tools: 11,95 --- TOTAL: 197,32 --- EXPENSIVE FOR A TACTILE GLASS I'M STILL WAITING FOR DELIVERY. SILENCE RADIO. I HAVE TO SAY THAT I AM VERY PLEASED WITH THE SERVICE AND THE QUALITY OF THE PRODUCT. IT WAS THE FIRST AND LAST TIME I ORDERED FROM THIS SITE...
Translated reviews
A
anonymous A.
Rating: 1 out of 5
Avoid!!! Don't answer the phone , disastrous after sales service !!! PayPal dispute in court ...
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Products a little too expensive compared to some competitors
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Fast and reliable
Translated reviews
A
anonymous A.
Rating: 3 out of 5
nothing to say
Translated reviews
A
anonymous A.
Rating: 2 out of 5
The screwdriver does not correspond to the photo presented on the site.
Translated reviews
A
anonymous A.
Rating: 2 out of 5
description of the article is average because not enough detail
Translated reviews
A
anonymous A.
Rating: 3 out of 5
nothing special, everything is clear
Translated reviews
A
anonymous A.
Rating: 2 out of 5
I did not receive the toolkit associated with my phone.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
rien adire
Translated reviews
A
anonymous A.
Rating: 1 out of 5
Lack of explanation on the products, wrong characteristics on the products' pictures.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Very fast shipping (received in colissimo relay 3 days after placing the order). However, the quality of the product ordered (iPod nano screen) leaves something to be desired: even if I took great precautions when handling it, the screen connector simply came off, making the part unusable...
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I have to say that I am very pleased with the quality of the product and the service. I have been very satisfied with the service and the quality of the product.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
difficult to find a contact person
Translated reviews
A
anonymous A.
Rating: 2 out of 5
Delivery in time but battery does not hold the charge ... discharged in 4h with normal use. I do not recommend
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I was not informed by email that my parcel had arrived. I had to go and check the collissimo tracking link. I'm not sure if I'm going to be able to get a new one, but I'm sure I'll be able to get a new one in the next few days.
Translated reviews
A
anonymous A.
Rating: 1 out of 5
Trop cher
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Not from the tutorial and forced to paste!
Translated reviews
A
anonymous A.
Rating: 3 out of 5
For my first order, I was very unhappy
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Good site but be careful with the quality of the products
Translated reviews
A
anonymous A.
Rating: 2 out of 5
Lucky!
Translated reviews
A
anonymous A.
Rating: 3 out of 5
The after-sales service is reactive, but if I am at the after-sales service it is because there was a problem with my order...
Translated reviews
A
anonymous A.
Rating: 1 out of 5
I would not recommend your site to anyone!
Translated reviews
A
anonymous A.
Rating: 3 out of 5
A good site the disassembly went well but not the reassembly so I'm going to sell it for parts or go to a big city to find a captain repair.I also intend to improve myself by becoming a captain repair
Translated reviews
A
anonymous A.
Rating: 1 out of 5
You do not take our requests into account. Please check the emails sent on your site. Thank you for your reply, which we hope will be as quick as possible. Sincerely
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Hello, after repairing the tablet, it recharged but since then it bugs?
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Fast delivery, well packed package
Translated reviews
A
anonymous A.
Rating: 3 out of 5
IT SAID I COULD GET A SPECIALIST ON THE PHONE TO HELP ME? I CALLED BUT NOBODY CALLED ME BACK. I'M STILL WAITING !!!!!!!!!!!!!!!!!
Translated reviews
A
anonymous A.
Rating: 3 out of 5
The product is badly presented so I don't have the right part.
Translated reviews
A
anonymous A.
Rating: 1 out of 5
The camera of the so-called iphone6 is much bigger than the original pfffff
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I am very pleased with the quality of the service and the quality of the product. I have been very pleased with the service and the quality of the product and the quality of the service.
Translated reviews