Customer reviews of SOSAV

ecran doesn't work it's not serious it's n i;porte what

Poorly prepared screen Missing screw

The package arrived safely, thank you, but I still haven't been able to change my battery because I don't have the screwdriver for that. It would be good to include it in the purchase of the battery to avoid this kind of inconvenience. As soon as I have found a small screwdriver dealer I will be able to test my new battery.

the site is well done

I had to wait over a month and a half to receive my order. I had to wait more than a month and a half to receive my order, which was reported to be out of stock after I placed the order, without any information about the delivery time. Four attempts to contact an advisor without result ... I am still waiting for a specialized advisor to contact me. Materials ok... communication and service ZERO !!!! What a shame

I wish I had received the right part. Otherwise, the sales department is efficient.

Very good

Fast delivery, but defective products.

The site is clear

Handling much too risky when you are not used to the temperature to use. In the end I lost my phone to save a few euros from a specialist ... I do not recommend

I am disappointed with my order

Bad product description, after sales service rather reactive but not reachable by phone

Three decu

Useful

Price a little high for items that are not new (glass a little scratched at the reception)

Fast shipping, product matches the description. I called customer service twice, left a message, but nobody called me back. Only impossible to get an answer about the delivery.

The battery doesn't work. I put it back on standby and it works.

The battery is delivered on time but it is swollen like a pad. Impossible to install. Apparent defect. The condition of the battery could have been checked before shipping. I am waiting to see how effective the service is in dealing with the incident, so I give it a star.

I'm sorry, but I'm afraid I'm not going to be able to meet your expectations.

Well, it was expensive, it took a long time to deliver, and as the glass I took off was glued I thought I had to glue the whole sticker. There was no explanation on your site. I had to remove everything and of course I broke the glass. I ordered another one from amazon today (09/05/15) and it should arrive next Monday, in 2 days, and all for less than from you.

Tutorial on incomplete site, I found myself with many more elements to disassemble than expected, the surprise was quite unpleasant.

I did not receive the color I ordered (black instead of white)

I ordered a battery for iPhone 4s. After replacing it, the charge time is only 4 hours... Not much for a so-called new battery!

Commercial policy to be reviewed

The screen of the purchased iPhone 4 is not compliant and cannot be used to replace the broken screen

I was disappointed by the commercial side of SOSAV, following two defective parts (HTC M7 screen), I was reimbursed but the shipping costs for the order as well as the cost of returning the first screen remained at my expense, whereas 1 I pay for the shipping of a defective part and 2 I pay for the return of this part In addition to wasting my time, I lose money for a mistake that I am not responsible. I think I'll just send the second screen back and ask for a refund. It's a pity because the service was very reactive.

I had a bad experience with SOSAV. The Hamon law obliges the seller to refund the customer but they refused to refund me. I received an incomplete window kit, impossible to assemble myself. I cancelled the order as soon as I received it by e-mail and sent the part back. After receiving it, SOSAV refused to refund me, claiming that a piece of tape was missing from the window. This was an easy accusation to offer me a credit note instead of a refund and completely false because I barely unpacked the product. Fortunately there is the Paypal dispute manager who resolved the issue in my favor. In the end, I found the complete product on Ebay for half the price. Thanks Paypal and thanks Ebay

check your product

I have placed two orders and received two orders that do not correspond to the desired object. The response time for a return is long.

I followed the protocol to the letter and my screen broke.

I have been using this product for some time now and I am very pleased with the quality of the product. I am very pleased with the quality of the product and the quality of the service I have received.

Not enough description.

The tablecloth ordered did not include the fasteners or for the silent button it is very hard or impossible to detach without breaking the fasteners.

Good site for the disassembly guide, too bad I received a screen with stains on the bottom left and right

Reliable site and fast delivery

Spatula broken, I don't want to continue the repair for fear of destroying the components, spatula too fragile ... The advice of your advisor is of no help to me ... he could have said dismount you it would have been the same. Otherwise the site is very good, we can find all kinds of components but the help provided does not help me much.

Happy with the battery, very disappointed with the quality of the tooling.

Good site but I did not receive the right order ...

After mounting the new antenna, the phone was not receiving at all, your product did not meet my expectations, it was a useless purchase unfortunately for me, 30 wasted. seeing the coaxial, it was already different from the one already mounted on my S4.

Tools that don't work (very bad quality) and I hope it's not the same quality for the battery.